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Courtyard Rochester East/Penfield

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Courtyard Rochester East\/Penfield
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125 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Rochester East/Penfield
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Showing 124: English reviews
Los Angeles, California
Reviewed 14 April 2016

Stayed here on a business trip and thought the hotel was actually quite nice for its location. The staff were all very nice and professional and very willing to help make my stay pleasant. The hotel had a little bistro where you could get a cocktail and burger or snack and breakfast in the morning. The rooms were nice and...

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Thank dbartoletti
Albany, New York
Reviewed 16 February 2016 via mobile

The rooms are a little old, but the amenities are great and the customer service is outstanding. We are stranded here due to a snow storm that has closed down the highways. Knowing we are stranded they made pizzas for everyone, opened the cafe for lunch and even allowed our family of 6 to share one room. They brought us...

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Thank jason k
overland park, KS
Reviewed 8 February 2016

This Courtyard Marriott is just like hundreds of others. That's what you get with a national brand. It has been renovated. Everything works, it is kept clean and the Bistro menu is identical to --I would imagine -- every other Courtyard. Anymore, it is hard to write an great review about a hotel that simply does what you expect them...

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Thank 2SAM65
Syracuse, New York
Reviewed 7 December 2015

I stayed at this hotel this past weekend. It was my 3rd time staying there, as my husband has his company Christmas party not too far away, and we always elect to stay over! Anyway, the rooms are always so clean, and the front desk is amazingly nice! Loved getting up in the morning, and having a Starbucks cafe latte...

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2Thank gemgirl2014
New Jersey
Reviewed 13 November 2015 via mobile

Stayed here on a business trip to Rochester. The hotel itself is standard Courtyard. The location, however, is the flaw. I'm not sure why the site was chosen. Perhaps they expect the town to grow up around here years from now. At present, however, they are on a dead end road with nothing around except a car dealership. I went...

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Thank Hammbrook
Paula C, General Manager at Courtyard Rochester East/Penfield, responded to this review

Thank you so much for your feedback. We apologize that our location did not suit your needs. We are thrilled that the staff provided exceptional service as that is truly our goal. We hope to welcome you in the future and to show you some of the wonderful shops and restaurants just a few minutes away, but would also be...

Toronto, Canada
Reviewed 25 October 2015

Hotel was very clean, the staff were very positive and attentive and location was close to everything in Rochester. The room itself was a little large than your normal motel room, again clean plus a nice lay out.

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Thank pcsun
Ottawa, Canada
Reviewed 17 October 2015

We looked for a Marriott hotel close to St. John Fisher College as we were taking a course there. This location was a perfect one; not far from the College, near some good restaurants and near the entrance fo the 490 which took us where we had to go to shop and explore the area. You need a car if...

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Thank abetter1
Reviewed 8 September 2015 via mobile

Nice very typical Courtyard but the staff are amazing! Booked this location in error but found the staff to be super friendly and helpful which made the error quite livable and would look for a reason to stay again kudos to the management for keeping the staff so engaged in making their hotel a nice place to stay!

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Thank Chris D
New Douglas, Illinois
Reviewed 7 September 2015 via mobile

Room was overall nice but there were a few issues that I didn't expect for a Marriot. We were able to get the room discounted due to my work but otherwise it would have been a little pricey for our usual hotel type so I expected more. We stayed here for 2 nights because the rest of my extended family...

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1Thank Dawn L
USA
Reviewed 31 August 2015

You know the quality and service you can expect when staying at a brand hotel such as Courtyard by Marriott. Front desk staff was friendly and helpful. Was a convenient location for us as we were attending a wedding nearby. Convenient to many of our favorite food places such as Abbott's, Bill Gray's, Pontillos, Brueggers, Tops and Wegmans as well...

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Helpful?
Thank Diane R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
We recognize that our property can be difficult to find as we are situated at the end of a road with no outlet. We suggest guests that are using a GPS unit to input "875 Panorama Trail, Rochester, NY". This should bring them to the entrance of the Dick Ide Honda car dealership. Our property is located directly up the hill behind the dealership. Please feel free to contact us at anytime so that we may provide you with turn-by-turn directions right to our front door. ... more   less 

Additional Information about Courtyard Rochester East/Penfield

Address: 1000 Linden Park, Penfield, NY 14625-2321
Region: United States > New York > Finger Lakes > Penfield
Price Range: ₹ 7,271 - ₹ 13,232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Rochester East/Penfield 3*
Number of rooms: 95
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Also Known As:
Courtyard By Marriott Rochester East / Penfield Hotel Rochester
Rochester Courtyard
Rochester Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Rochester East/Penfield staff and other travellers.
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Questions? Get answers from Courtyard Rochester East/Penfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to bring food. Not a lot of options in the area.”
 of 5 bubbles tonytY7823OC, 6 Nov 2016 | Read review
“Top floor facing the parking lot”
 of 5 bubbles jtraveller23, 1 Jun 2016 | Read review
“Front of hotel faces away from freeway traffic, possibly quieter?”
 of 5 bubbles EastTexasGMan, 15 May 2016 | Read review
“One side faces the Freeway.”
 of 5 bubbles Wearytraveleratlanta, 3 Jun 2015 | Read review
“Ask for a room away from highway side to have a little more quiet. I also like top floor rooms vs. lower level, but lower level was quiet last stay.”
 of 5 bubbles joseo773, 18 Dec 2014 | Read review
5 of 5