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Hilton Pearl River

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681 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Chester, United States
Reviewed yesterday NEW

Nice staff, clean room. The food in the restaurant was marvelous as was the wait staff. We had a lovely dinner and enjoyed sitting by the fireplace in the lobby relaxing after our meal. The entire staff were kind and very accommodating.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank F3541IRmargaretg
William M, General Manager at Hilton Pearl River, responded to this review

A dinner at Two Henrys is often a highlight of a visit to our hotel. You also found one of the best places to relax too - by the lobby fireplace. I'm glad you enjoyed everything and we look forward to welcoming you back. Sincerely, William Maloney General Manager

New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 June 2016

This is a wonderful, elegant and beautiful hotel. The room is quite spacious and both the room and bathroom are clean and elegant. Sleep quality is very good. The food at their restaurant is very good. We had breakfast and lunch and both are delicious. The atmosphere is very pleasant. The hotel is surrounded by trees and across from a...

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Helpful?
Thank DreamingTravelers
About Hotel's Favourite Review
William M, General Manager at Hilton Pearl River, responded to this review

Thank you. I'm so glad to hear how much you enjoyed your stay with us and look forward to your return. Sincerely, William Maloney General Manager

Melville, New York
Reviewed yesterday NEW

The affair took place on Saturday night. It was a wonderful experience with all details attended to. The food was excellent. On Sunday, our hosts hosted a Brunch that was another over-the-top event. The staff was attentive. Check-in and check-out were easy. The rooms were large and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank eladye
William M, General Manager at Hilton Pearl River, responded to this review

eladye, I'm so glad to hear how much you enjoyed the weekend of events. Yes, we pride ourselves on trying to get details correct. Thanks for the compliments about the food, our attentive staff, and our guest rooms. I appreciate that you took the time to share your thoughts. Sincerely, William Maloney General Manager

Pearl River, New York
Reviewed 3 days ago NEW

Spa was not in service and recreational manager did not care did not resolve and did not apologize. Only one elevator working with no sign posted so navigating the hotel was extremely slow and time consuming.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 265lawrences
William M, General Manager at Hilton Pearl River, responded to this review

I am sorry to hear of your poor experience and I'd like to learn more. Please feel free to contact me directly. I hope we have the opportunity to improve upon this stay and I would love to hear more. Sincerely, William Maloney General Manager william.maloney@hilton.com

nandover
Reviewed 5 days ago NEW

I stayed at the Hilton Pearl River three times in the past three months. They are located with several business parks and that makes it handy. The staff is great, they go out of their way to help to make the stay enjoyable. The food is good and I had several meals banquet style with my company, in their restaurant...

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Helpful?
Thank nandover
William M, General Manager at Hilton Pearl River, responded to this review

Thank you for choosing us and for your compliments about our staff. We're currently planning for a guest room renovation and I'd welcome your further feedback. I hope we have the chance to welcome you back in the near future and improve upon your prior stays. Sincerely, William Maloney General Manager

New York City, New York
Reviewed 6 days ago NEW

the staff was friendly and helpful. the rooms are big and clean. the restaurant and bar are great! the gym is not that big but has enough for a good workout. close to all local businesses. i will stay there again.

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Helpful?
Thank Andrew s
William M, General Manager at Hilton Pearl River, responded to this review

We look forward to your return and thank you for taking the time to share your comments. I'm glad you enjoyed our fitness center. We just updated it with some additional new equipment. Thanks for your feedback. Sincerely, William Maloney General Manager

Reviewed 1 week ago via mobile

Beautiful property setting, front desk staff is hit and miss, decent restaurant and bar on site. Very busy with events happening most weekends. Clean and comfortable rooms, have had a couple rooms that were a little noisy due to the air handling system kicking on and off. I expect a little more from Hilton properties in the regard to staff...

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Helpful?
Thank Salty4Life
William M, General Manager at Hilton Pearl River, responded to this review

I appreciate your feedback but it would be real helpful to know more particulars about your stay and your experience so that we can use your comments to improve. We're always looking to get better and I hope we have the chance to leave you with a better impression should you choose to return. Please feel free to get in...

Canyon Lake, Texas
Reviewed 1 week ago

Beautiful Hotel in front of a Golf Course. Nice location for visiting other areas(Bear Mountain for hiking) Friendly staff, Great food in restaurant for the evening meal, an very nice breakfast buffet. Nice bar area for some Great drinks. Hotel rooms will soon be updated, but for now nice Big rooms.

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Helpful?
Thank Rongret
William M, General Manager at Hilton Pearl River, responded to this review

Thanks for your compliments, especially about our staff. Despite the beauty of our property, it's the people who work here who truly make this a special place. I'm glad you enjoyed dinner at Two Henrys as well. Thanks for taking the time to share your thoughts. We look forward to having you back and please share any don't hesitate to...

richmond hill
Reviewed 2 weeks ago via mobile

Bit disappointing. Front staff not engaged. No one greets you at hotel entrance. Rooms are old. Water spills out of shower as no door at rear. Air con heating very noisy. Any other room next door can be heard. Stuffy . Never really felt anything was near. Hotel staff did nothing to make us feel welcome and understand the area....

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Helpful?
Thank gattisdoc
William M, General Manager at Hilton Pearl River, responded to this review

Gattisdoc, I'm disappointed to read your review and don't blame you for being disappointed too, starting with the way you describe the service. I would like to learn more details about your stay and encourage you to get in touch with me directly. Typically, our service is exceptional though I'll be the first to admit we're not perfect. There is...

brooklyn, United States
Reviewed 3 weeks ago

good hotel. enjoyed it. thanks. we are happy. thakns. we liked it thanks thankjs. good job. was nice/. thanks/ we liket it a lot was nice and appreciarted it- thanks - it wa snice and we enjoyed thanks

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank henryy338
William M, General Manager at Hilton Pearl River, responded to this review

Glad to hear it. Thank you for sharing your comments. William Maloney General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Pearl River is located on 17 wooded acres just 20 minutes from Manhattan and bordering Bergen County, NJ. Our hotel's design, reminiscent of a country French mansion, and location have earned us the nickname "The Chateau in The Country near The City." We are proud to be a family-owned and operated business and to be recognized for "Best Overall Service" of all Hiltons in New York, New Jersey, and Connecticut for the past six years. ... more   less 

Additional Information about Hilton Pearl River

Address: 500 Veterans Memorial Drive, Pearl River, NY 10965-3209
Region: United States > New York > Pearl River
Price Range: ₹ 10,064 - ₹ 14,023 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pearl River 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Pearl River Hotel Pearl River
Hilton Hotel Pearl River
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Pearl River staff and other travellers.
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Questions? Get answers from Hilton Pearl River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the bridal suite, so charming!”
 of 5 bubbles jehrlich912, 18 Jan 2017 | Read review
“Dont stay here.”
 of 5 bubbles 348matsb, 1 Jan 2017 | Read review
“Ask the staff, they're very accommodating!”
 of 5 bubbles tcrawl, 14 Dec 2016 | Read review
“Even #rooms ( ie. 236, 238, 240, 336, 338, 340) overlook golf course views”
 of 5 bubbles Andshes0ff, 29 Nov 2016 | Read review
“Book another chain”
 of 5 bubbles ElDorado96, 15 Jul 2016 | Read review
5 of 5