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About
#5 of 17 hotels in Oswego
Location
Cleanliness
Service
Value
Welcome to Home2 Suites by Hilton Oswego. Centrally located in Oswego near Syracuse, our contemporary, extended stay hotel offers easy access to downtown area shops and restaurants, as well as the University of Oswego. Enjoy close proximity to popular attractions such as the Ontario Orchards and Fort Ontario State Historic Site or view the spectacular scenery at Lake Ontario.
Make yourself at home in one of our spacious studio or one-bedroom suites. Each room at this Oswego, NY hotel features movable furniture, plenty of storage space, a full kitchen, and a living area with sofa sleeper and an HDTV. Keep in touch with complimentary WiFi and begin each morning at our Inspired Table™ with a complimentary breakfast - the perfect way to set yourself up for a busy day.
Our environmentally friendly hotel is the first of its kind in Oswego.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Gift shop
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Location
40Car recommended
Grade: 40 out of 100
13Restaurantswithin 1 km
2Attractionswithin 1 km
185Reviews2Q+A9Room tips
Reviews
Traveller rating
- 119
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- 13
- 6
- 16
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+1
Reserved and paid for 2 queen suite on 6/22/23. Upon check in, gave me a key for room 214. Room 214 contained 1 king bed and a dog hair covered couch. Went to the desk, they said no other rooms were available. Pool was broken. Still waiting for ans
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Hiltons displayed GUARANTEE “completely satisfied or the nights on us” has not been honored, just...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 11 Jul 2023
Thank you for taking the time to share some feedback about your recent stay. I apologize for the issue with room types at check in. Our records indicate that we did have issues with a leak in a double queen room so the carpets were wet. We are sorry that your reservation happened to be the one that was affected by this. I do show that we were able to get your room moved for the second night and am glad we were able to get things switched for you. The pool was out for the night as a safety precaution due to kids pulling the underwater light out of the wall. Unfortunately, this was not something we could plane for and the pool had to be partially drained to fix it which led to us having to out the pool out during this process. I have also addressed the pet hair issues with my housekeeping department so that we are improving our process moving forward. We hope this does not deter you from staying with us on a future visit to Oswego
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
we stayed for 4 days. the pull out sofa was not that comfortable for our kdis but we managed. the place was spotless and the desk and shelving, etc. were conveniently situated to stow our gear. having the mini fridge and sink is always a nice amenity. the property is very new and clean. a lot of guests hang out on the veranda on Fridays and Saturdays and use the grill there. very friendly atmosphere with lots of sports teams staying there.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location close to everything! Everything was fantastic! Except for the indoor swimming pool which was too cold! Everything else was amazing.great accommodations. My room was gigantic. And super clean!
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 6 Dec 2022
Thank you for taking the time to let us know how much you enjoyed your recent stay with us. We sincerely apologize for the pool being too cold. We did discover that the heater was not functioning and were able to resolve things, so it is back up to a comfortable 86 degress. WE hope you come back to visit soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Second time staying at his hotel. It is convenient when visiting family. It is well used and a little overpriced for Oswego. Stayed here since there are no Marriott properties in Oswego. Front desk woman was extremely rude when I inquire about early check in. I happened to be passing by the hotel on the way to a wedding so I thought I would stop. Didn’t think rooms would be ready but thought I would stop anyways. She huffed and puffed when I asked and said of course no rooms are cleaned and they won’t be for a while. Again totally fine but how about some customer service skills here. When we finally did check in the gentleman at the front desk was very nice. Rooms are just ok. Wouldn’t take a chance sitting on the dirty couch though
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I've stayed at this hotel before and for what you get, I feel it's a good value. The room is spacious, has a desk, fridge, microwave, and dishwasher. The breakfast is adequate, there's coffee in your room or downstairs all day, laundry facilities (bring your own detergent), and a small gym. The staff was helpful and accommodating. For what it is, this is a good hotel.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: I like a 2nd floor room to the right of the lobby near but not next to the stairwell.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 16 Jun 2022
Thank you for letting us know that you enjoyed your recent stay with us. We are so pleased to hear that you found our location convenient and our staff friendly. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adequate stay, breakfast was minimal (no fruit) and pool was closed for renovations. Bottle of water, granola bar, and bag of chips given upon check in. Spacious room. Found dead fly on floor when we first entered the room. In middle of night found a stink bug on pillow. Would question staying here again. Good location as there are not many hotels in Oswego but needs to be cleaned daily (stayed two nights--no cleaning) and better breakfast options (healthier) should be offered.
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 26 Feb 2022
Thank you for taking the time to share some feedback about your recent stay with us. We strive to make every guest experience a positive one and are truly sorry that we let you down. The brand standard for housekeeping is for opt-in service only at this time. What this means is that we will provide what ever service our guests request, but if nothing is requested we will not enter the room. I apologize for this not being explained to you at check in. I am also sorry that there was not fruit on the breakfast buffet as we typically have apples at the front desk and at least oranges on the buffet. We also have oatmeal & yogurt as healthy options. Lastly I wanted to assure you that we do have regular pest control at the hotel but unfortunately just like our homes it is impossible to eliminate every insect. I have shared all of your comments with our staff so that we can continue to make improvements to the service and amenities we are providing our guests. I hope you will consider staying with us in the future is you should need to be n the Oswego area. Jeri Fedora General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cashier told me only $25 extra hold and three to five days give back but they charge $230:39 and $330:40 so please what’s going on. Try to help communicate then people’s love ❤️ the service and soon they gonna come back. Okay thanks
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 18 Dec 2021
Thank you for sharing some feedback about your recent stay. We are so pleased that you loved the service and are coming back soon. It appears that you booked your room as an Advanced Purchase through Hilton and for some reason the payment did not transfer to our system. We have corrected this and credited your account. We look forward to seeing you on your next visit. Jeri Fedora GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dirty sheets, bad bed, noisy and no one to monitor children with grabbing a lot of food and being unclean in their practices. Because of the noise I was unable to sleep. The staff was informed and the response was to investigate who was doing the room. The people upstairs seemed to be running around all night resulting in a sleepless night before an important next day.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I would absolutely book here again. The suite space I stayed in was spacious and had so many conveniences of home. The kitchenette is great and gave me the opportunity to dine in and save money eating out. The hot water in the shower lasted forever and there is room for 2. :) Bonus! The bed was comfy and I loved the living room space. It's a real nice home away from home opportunity for a long weekend or longer.
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Date of stay: November 2021
Rooms
Location
Service
Room Tip: If you can book oe of these suites, they are great! I'd book at the same place again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 16 Nov 2021
Dear owtloud, Thank you for sharing some great feedback about your recent stay with us. We are so happy that you enjoyed the spaciousness of the suite and especially the hot shower. We look forward to seeing for another long weekend soon. Jeri Fedora General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pet friendly hotel which is fine I guess but I have been listen to barking dogs for the last 3 hours. I was told the hotel staff was too busy to address it. So if you like staying in a Kennel this is your place.
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Date of stay: October 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jeri Fedora, General Manager at Home2 Suites By Hilton Oswego
Responded 25 Oct 2021
We appreciate you sharing some feedback about your recent stay with us and are truly sorry that you were not able to enjoy it. Upon reviewing this incident with my team, they called the owner of the barking dog twice in an attempt to get them back to the hotel to get the situation resolved. We do not allow our staff to enter rooms that are occupied by dogs for their own safety so unfortunately they were at the mercy of the guest and their apparent lack of care in following our policies. As a pet friendly hotel we will continue to work with both our guests and our staff to try to find a better balance between our guests with and without pets. We hope this does not deter you from staying with us in the future. Jeri Fedora General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$152 - $179 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesOswego
NUMBER OF ROOMS
89
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Frequently Asked Questions about Home2 Suites By Hilton Oswego
Which popular attractions are close to Home2 Suites By Hilton Oswego?
Nearby attractions include Oswego Speedway (0.5 km), Hall of Fame Lounge at Lighthouse Lanes (0.2 km), and Front Door (1.2 km).
What are some of the property amenities at Home2 Suites By Hilton Oswego?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites By Hilton Oswego?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites By Hilton Oswego?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Home2 Suites By Hilton Oswego?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites By Hilton Oswego?
Conveniently located restaurants include Ruby tuesday, Burger King, and Dunkin'.
Are there opportunities to exercise at Home2 Suites By Hilton Oswego?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Home2 Suites By Hilton Oswego?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites By Hilton Oswego?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Home2 Suites By Hilton Oswego?
Many travellers enjoy visiting Fort Ontario State Historic Site (1.9 km).
Is Home2 Suites By Hilton Oswego accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.