Adequate stay, breakfast was minimal (no fruit) and pool was closed for renovations. Bottle of water, granola bar, and bag of chips given upon check in. Spacious room. Found dead fly on floor when we first entered the room. In middle of night found a stink bug on pillow. Would question staying here again. Good location as there are not many hotels in Oswego but needs to be cleaned daily (stayed two nights--no cleaning) and better breakfast options (healthier) should be offered.
Donovan was extremely gracious and courteous as the front desk person. We were celebrating my father in law's 94th birthday with about 15 close friends and family. The outdoor barbecue space was perfect. Once everyone was gone, my husband and I relaxed by the fire pit that Donovan turned on for us. Our stay was perfect and relaxing! Elizabeth and David Platt
Cashier told me only $25 extra hold and three to five days give back but they charge $230:39 and $330:40 so please what’s going on. Try to help communicate then people’s love ❤️ the service and soon they gonna come back. Okay thanks
Dirty sheets, bad bed, noisy and no one to monitor children with grabbing a lot of food and being unclean in their practices. Because of the noise I was unable to sleep. The staff was informed and the response was to investigate who was doing the room. The people upstairs seemed to be running around all night resulting in a sleepless night before an important next day.
I would absolutely book here again. The suite space I stayed in was spacious and had so many conveniences of home. The kitchenette is great and gave me the opportunity to dine in and save money eating out. The hot water in the shower lasted forever and there is room for 2. :) Bonus! The bed was comfy and I loved the living room space. It's a real nice home away from home opportunity for a long weekend or longer.
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