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Best Western Plus University Inn

442 reviews
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Traveller (2)
Room & Suite (9)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(45 reviews)
“best westerns”(6 reviews)
“nice property”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western Plus University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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Traveller rating
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LanguageEnglish
290
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29
9
4
Show reviews that mention
All reviewsfront deskbest westernsnice propertythe breakfast areagreat stayplace to staybeds were comfortableclean hotelexcellent hotelacross the streetyogurtwould definitely stay here againright next doorgreat breakfastfree breakfastindoor poolconvenient location
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41 - 45 of 438 reviews
Reviewed 19 June 2017

2nd visit to this hotel. Rooms are clean, location is good for shops and restaurants. Front staff could use a bit of help learning how to understand their customers needs. For a non working room phone you shouldn't be told, it can be looked at...More

Review collected in partnership with Best Western
Thank garry1958
Response from Tom P, General Manager at Best Western Plus University InnResponded 20 June 2017

Thank for the return service and taking the time to review our hotel. I apologize for the phone not working in your room, I can see how this would be an issue. I will be sure to go over with our staff how to fix...More

Reviewed 19 June 2017

I've stayed at this Best Western a number of times over the years and never bother to look at other options in Olean as I've always had good experiences here. The rooms are always clean and in good condition, the staff friendly and a good...More

Review collected in partnership with Best Western
Thank Paul P
Response from Tom P, General Manager at Best Western Plus University InnResponded 20 June 2017

Thank you for taking the time to review our hotel. I am happy to hear you enjoy yourself each time you visit. I apologize our pool was down on this stay. We pay very close attention to our pool to keep our guests safe and...More

Reviewed 19 June 2017

I found this hotel clean and staff very helpful I would rate this a very good place to stay qqqweertyuiopasdfghjuytrewasdfghuytrewqasdfghjkloiuytrewqasdfghjkpoiuytrewq,.qwertyuioplkjhgfdsazxcvbnm 200 minimum is a DUMB requirement

Review collected in partnership with Best Western
Thank SHARON A
Response from Tom P, General Manager at Best Western Plus University InnResponded 20 June 2017

Thank you for the review ! We appreciate the time you took to respond. We hope to see you again the next time you are in town.

Reviewed 17 June 2017 via mobile

Stayed for one overnight while in the area to visit St. Bonaventure. The hotel was clean and looked remodeled. Staff were friendly. The AC unit in our room made a very loud rattling sound. We couldn't sleep and had to turn it off. Also the...More

Thank gandycat
Response from Tom P, General Manager at Best Western Plus University InnResponded 19 June 2017

Thank you for your review on our hotel. I am sorry to hear you had issues with A/C and front door to your room. We will be sure to get our maintenance into this rooms to correct any issues. I am happy to hear you...More

Reviewed 11 June 2017

Satisfied in every aspect of our stay. Check in, room, breakfast, checkout were all very satisfactory. Best Western plus is our hotel. Of choice. We gave a tip both to the room maid and to the person who served breakfast.More

Review collected in partnership with Best Western
1  Thank Marcia H
Response from Tom P, General Manager at Best Western Plus University InnResponded 12 June 2017

Thank you very much for taking the time to review our hotel. I am happy to hear your stay was satisfactory. I am sure the staff you gave tips to were very happy. We hope to see you again in the future when you visit...More

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1789101188
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 100 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 100 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (9)
Questions & Answers
Ask a question
RickMac77
8 August 2016|
AnswerShow all 2 answers
Response from section31agent77 | Reviewed this property |
I don't know you can call and ask them. I board my dog up with a friend of mine but my dog has anxiety issues. She won't stay in a crate a friend of my sister's tapped on her's at night when we were sleeping and she won't... More
0
Votes
Chris G
5 December 2015|
AnswerShow all 6 answers
Response from Nicholas K | Property representative |
Hi there, Chris! We do offer a full hot breakfast that goes from 6:30am to 9:00am Monday through Friday and 6:30am to 10:00am on Weekends. Hope this helps! : ) If you have any further questions, please don't hesitate to... More
0
Votes
Room Tips
"If you schedule allows flexibility try not to visit when the college has events the price doubles"
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"I think all rooms face away from State Rt. 417 so are reasonably quiet."
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"Our strategy is always to park closest to the side parking lot. Not in a busy place so you don't really..."
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"I believe any room is good."
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