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Best Western Plus University Inn

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Traveller (2)
Room & Suite (9)
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Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(45 reviews)
“best westerns”(6 reviews)
“nice property”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (445)
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Traveller rating
293
106
29
9
4
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Time of year
LanguageEnglish
293
106
29
9
4
Show reviews that mention
All reviewsfront deskbest westernsnice propertythe breakfast areaplace to staybeds were comfortableyogurtscrambled eggsclean hotelexcellent hotelacross the streetwould definitely stay here againright next doorfree breakfastgreat breakfastindoor poolconvenient location
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31 - 35 of 441 reviews
Reviewed 26 August 2017

Fantastic hotel, this is the place we stay when moving our children into St Bonaventure University. Very clean helpful very pleasant staff! Convenient to restaurants and shopping! We drove through through the state park absolutely beautiful area!More

Review collected in partnership with Best Western
Thank Suzanne D
Response from Tom P, General Manager at Best Western Plus University InnResponded 27 August 2017

Thank you very much for completing our survey and rating our hotel ! I am happy to hear you enjoyed our convenient location to many local restaurants and department stores. We would love to see stay with us again and look forward to this future...More

A TripAdvisor Member
303
Reviewed 9 August 2017 via mobile

Well it's sort of plain. Nothing stands out. Staff were friendly let's see if they apply the BW travel card. I would stay again it is a nice property, I did not bother with the breakfast I like cooked to orderMore

Thank A TripAdvisor Member
Response from Tom P, General Manager at Best Western Plus University InnResponded 9 August 2017

Thank you for taking the time to review and rate our hotel. I am sorry to hear nothing really stood out to you. We pride ourselves on the quality and condition of our property. I am happy to hear our staff were respectful and professional...More

Reviewed 7 August 2017

We had a very relaxing, comfortable, 4 night stay at this hotel. The employees were friendly and accomodating. Our daughter utilized the fitness room and even though it's small, she was able to do what she wanted. We didn't use the indoor pool, mostly because...More

Review collected in partnership with Best Western
Thank kmjack5
Response from Tom P, General Manager at Best Western Plus University InnResponded 9 August 2017

Thank you very much for the review and comments regarding your stay and our hotel. We will use this information to better accommodate our future guests including you the next time you visit Olean NY. I am very happy to hear your stay with us...More

Reviewed 4 August 2017

we stopted here late in the evening staff was very helpfull we had a nice and clean room Applebee,s around the corner fine beds for a good sleep breakfest was good lots to choice from.will come back here for sureMore

Thank madmackNetherlands
Response from Tom P, General Manager at Best Western Plus University InnResponded 7 August 2017

Thank you very much for taking the time to complete our survey and review. We will use these to better the stay of our future guests. I am very happy to hear our team was able to provide the best possible service and our hotel...More

Reviewed 3 August 2017 via mobile

I had friends stay here and the hotel looked nice when I visited. However, the staff kept goofing up my reservation. I called in advance to confirm and they had me down for two double rooms. I only needed one. When they cancelled one they...More

Thank Kristin D
Response from Tom P, General Manager at Best Western Plus University InnResponded 4 August 2017

Thank you for taking the time to rate and review our hotel. I wish we could have helped you in some other way. You, as our guest are our #1 priority and we try to make your stay as enjoyable as we can. I'm sorry...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 103 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 103 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (2)
Room & Suite (9)
Questions & Answers
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RickMac77
8 August 2016|
AnswerShow all 2 answers
Response from section31agent77 | Reviewed this property |
I don't know you can call and ask them. I board my dog up with a friend of mine but my dog has anxiety issues. She won't stay in a crate a friend of my sister's tapped on her's at night when we were sleeping and she won't... More
0
Votes
Chris G
5 December 2015|
AnswerShow all 6 answers
Response from Nicholas K | Property representative |
Hi there, Chris! We do offer a full hot breakfast that goes from 6:30am to 9:00am Monday through Friday and 6:30am to 10:00am on Weekends. Hope this helps! : ) If you have any further questions, please don't hesitate to... More
0
Votes
Room Tips
"King rooms are surprisingly spacious, clean, and well furnished."
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"If you schedule allows flexibility try not to visit when the college has events the price doubles"
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"I think all rooms face away from State Rt. 417 so are reasonably quiet."
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"Our strategy is always to park closest to the side parking lot. Not in a busy place so you don't really..."
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