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I had to attend a wedding at The Time Hotel (a 2-minute walk from the West Gate) last Saturday night, and didn't want to spend $200+ to stay there, so I stayed here. Thinking that I could avoid the late-night West Gate Inn Lounge/Bar-goers (i.e....More
Response from Gregory P, Manager at West Gate Inn NyackResponded 15 November 2016
I'm sorry that you didn't enjoy your stay here. You were looking for peace and quiet, and we should have done everything in our power to accomodate for that. Sorry that you feel the price was too high -- we feel that the experience of...More
The first problem was with making a reservation. The advertised price was $100 for one night, so I booked it. I received a confirmation email showing I my credit card was charged $126. I thought that was high "tax" amount. Trying to call was problematical....More
Response from Gregory P, Manager at West Gate Inn NyackResponded 30 October 2016
We absolutely understand why you were frustrated with the miscommunication and we truly apologize for that. We know how important it is to be informed about everything when you stay at a hotel and we should've communicated more effectively. The last thing we want is...More
People at the reception are very nice. The room is basic and clean. There is no elevator to the second floor rooms. Breakfast is good, but the wait staff is slow and expects a tip. Is it worth $130 for the evening....I do not think...More
Response from Gregory P, Manager at West Gate Inn NyackResponded 28 October 2016
We really appreciate all this helpful feedback and want to thank you for reaching out. We're so grateful that you chose us to stay with here in Nyack. Hopefully we can welcome you back again in the future. In the meantime, we'll certainly take note...More
It is a basic hotel that serves your needs if you don't need frills just a reat bed for the evening. The staff is great and always at your service. First they noticed my wife having a difficult issue walking after they had assigned me...More
Response from Gregory P, Manager at West Gate Inn NyackResponded 23 October 2016
Gary, we're really pleased to hear that you were so well taken care of when staying with us recently. When we welcome in guests, we make it our mission to provide the best possible experience, so it's wonderful to read that you both were satisfied...More
This is a nice, older hotel located in the outer NYC region. It was very easy to get to from the highway and was very quiet. The room was very quiet and clean. I slept wonderfully in the bed and the shower was very clean...More
Thank Bethany B
Response from Gregory P, Manager at West Gate Inn NyackResponded 14 October 2016
Bethany, it's wonderful that you had such a great night with us! Thank you for choosing to stay with us when you were in Nyack. We work hard to make sure our guests have an excellent visit, so it's encouraging to know that you were...More
US$ 98 - US$ 122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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