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4/2/2018 5/2/2018
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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
    (716) 638-2591
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    4/2/2018 5/2/2018
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$ 131/night.

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    US$ 112
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    Traveller (401)
    Room & Suite (148)
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    Overview
    • Excellent57%
    • Very good27%
    • Average10%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “rainforest cafe” (243 reviews)
    “tgi fridays” (260 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
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    Offers from Sheraton At The Falls
    Special Offer: Breakfast for 2 Included
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (2,351)
    There are newer reviews for Sheraton At The Falls
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    501 - 505 of 2,180 reviews

    Reviewed 1 June 2017

    This place was perfect. The beds were very comfortable and not too much noise. Location is great. Walking distance to everything. The staff was very friendly. The pool area was cool with how the walls were painted, the fish and shark tank. I would definetly...More

    Review collected in partnership with this hotel
    Thank lovebug813
    Response from Ron D, General Manager at Sheraton At The FallsResponded 5 June 2017

    Thank you for the 5-star review! It is wonderful to hear that you had such an enjoyable stay with us. We are glad that you were pleased with the Sheraton Signature Sleep Experience and the service you received, as well as our proximity to local...More

    Reviewed 29 May 2017

    The rooms were upgraded and very clean, howeverI so understand when an upgrade is done to an older property the past can haunt you--the walls were so thin you could have conversations with the folks in the room next to you. The club level room...More

    Review collected in partnership with this hotel
    Thank Marla303
    Response from Ron D, General Manager at Sheraton At The FallsResponded 30 May 2017

    Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your overall stay and were pelased with your guest room. Please accept my apology on behalf of the hotel for any inconveniences you experienced as a result...More

    Reviewed 29 May 2017

    Had a tremendous time at the hotel. Although the lobby was under construction the service was highly professional. The young men behind the desk were friendly, exceptional and willing to offer great customer service. We had a pass the the sixth floor club room and...More

    Review collected in partnership with this hotel
    Thank michael p
    Response from Ron D, General Manager at Sheraton At The FallsResponded 1 June 2017

    Thank you for the excellent review, and for sharing that our staff provided you with such high levels of customer service! We also appreciate you being so understanding as we finish up some updates in our hotel. We will be opening our new HydroSpa soon...More

    Reviewed 28 May 2017

    We had the friendliest staff! Everyone seemed to genuinely care about our needs! We've stayed in a few Sheratons lately and I think we will always stay in them! Such a great hotel for the money! Everything was perfect!

    Review collected in partnership with this hotel
    Thank bechic528
    Response from Ron D, General Manager at Sheraton At The FallsResponded 1 June 2017

    We are very happy that our friendly, genuine staff made your stay so memorable and enjoyable. We hold ourselves to a very high standard for customer service and appreciate your compliments. Come back and see us again soon!

    Reviewed 27 May 2017

    while the late night room service or restaurants was a missing factor , the property is still a very comfortable play to spend a few days . located away from the crowds yet close enough to walk to the falls and the spots .

    Review collected in partnership with this hotel
    Thank V V I
    Response from Ron D, General Manager at Sheraton At The FallsResponded 1 June 2017

    We appreciate your feedback, and we are glad that you enjoyed your stay with us. Please accept my apology on behalf of the hotel for the confusion and inconvenience you experienced with our dining and room service hours. We hope to see you again soon!

    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 96 - US$ 343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Niagara Falls
    • #2 Green Hotel in Niagara Falls
    • #2 Business Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 392
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Orbitz, getaroom.com, Priceline, HotelsforEveryone, Evoline ltd, Cancelon and TripOnline SA so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • Sheraton At The Falls Hotel Niagara Falls ,
    • Crowne Plaza Niagara Falls ,
    • Niagara Falls Crowne Plaza
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    Traveller (401)
    Room & Suite (148)
    Dining (21)
    Pool & Beach (16)
    Hotel & Grounds (241)
    Bathroom (24)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 52 hotels in Niagara Falls
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    johnnyhuma
    12 January 2018|
    AnswerShow all 2 answers
    Response from kathryn s | Reviewed this property |
    I received the $50 for the slots or tables and the $30 for the spa, but I think if you book directly with them. I booked through another site for my next stay as they offered cheaper rate and Sheraton wouldn't match it... More
    0
    Votes
    juliajedras
    4 January 2018|
    AnswerShow all 5 answers
    Response from Victor L | Property representative |
    Good afternoon Are you referring to our breakfast buffet as we would be happy to offer salmon if you would like. We do not have a buffet for our dinner service but do offer fish as an option. I hope that helps answer your... More
    0
    Votes
    nikkitravelbug
    19 December 2017|
    Answer
    Response from jlockport6932 |
    the hydrospa is a 24 hour pass. the gamblers package we booked gave us two for one and if i remember it came to $30 for the two of us ....we went 4 times over the span of our reservation. very lovely employees "manning... More
    0
    Votes
    Room Tips
    "If you have Sheraton preferred guest make sure to get on the club floor it is a little more quiet"
    Read review
    "upper floors are quieter"
    Read review
    "Definitely needs a makeover, great staff."
    Read review
    "Hallways very noisy with kids running up and down even after what we think should have been quite hours..."
    Read review
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