We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Niagara Falls

Save
Share
Traveller (473)
Room & Suite (190)
Storyboard
Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor3%
  • Terrible3%
Travellers talk about
“rainforest cafe”(242 reviews)
“tgi fridays”(181 reviews)
“across the street”(286 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Niagara Falls
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 191.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Niagara Falls hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "7f29506e502647518ceb6e5f0703fc0b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":99562,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37205218],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":8,"year":2018},"checkout":{"day":28,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":191,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"7f29506e502647518ceb6e5f0703fc0b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":240,"lowestMetaPrice":191,"additionalPartner":false,"highestMetaPriceDisplay":240,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":240,"lowestMetaPrice":191,"highestMetaPriceDisplay":240,"hotelName":"Sheraton Niagara Falls","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdmMjk1MDZlNTAyNjQ3NTE4Y2ViNmU1ZjA3MDNmYzBiIiwiQUlLIjoiODk2ZmE1OGU5MTU3NDQ0OThlZjFlYTZmMTRiZWQ4ZjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/08/2018", "checkOut": "28/08/2018", "lowestPrice": "US$ 191", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37205218":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,652)
Filter reviews
2,468 results
Traveller rating
1,382
657
253
88
88
Traveller type
Time of year
LanguageEnglish
More languages
1,382
657
253
88
88
Show reviews that mention
All reviewsrainforest cafetgi fridaysacross the streetshark tankthe club loungefamily suitepool areaconvention centerwalking distancecanadian sidefront desk stafffree parkingnew yorkrainbow bridgebeds were comfortablestate parkstarbucks
FilterEnglish
Updating list...
1 - 5 of 2,468 reviews
Reviewed yesterday

We booked the Sheraton for our trip to Niagara Falls and we could not have chosen a better hotel. After we arrived, we walked around the area near the hotel and based on what we saw, the Sheraton had better restaurants and was close to...More

Thank Diva-Three
Hotel's Favourite
Reviewed 3 weeks ago

Coming from years studying the Hospitality industry, i would have to say this is by far the best hotel a person could stay at whether for business or family vacation, the lobby was beautifully done, the front desk agents were trained and very knowledgeable about...More

2  Thank Joseph C
Response from Victor L, Manager at Sheraton Niagara FallsResponded 3 weeks ago

Joseph On behalf of the Sheraton Niagara Falls we are all so happy that you have enjoyed your stay with us and experienced all that we have to offer. Our staff works very hard to ensure our guests happy while they visit us and are...More

Reviewed 2 days ago via mobile

I am a SPG Platimum. Sorry to see Hotel in this condition. Old, dirty , rooms that smell of Smoke, Club dirty... Only positive points goes to the Staff that changed my room and refund my points when I left earlier than booked.More

Thank Maloxsol
Response from Victor L, Manager at Sheraton Niagara FallsResponded yesterday

Thank you for staying with us at the Sheraton Niagara Falls. I apologize for the condition of the hotel and thank you for being patient as we finish the renovations of our guest corridors. We have two more corridors to complete in the fall. My...More

Reviewed 3 days ago

The front desk staff will make you fill like family , make you comfortable and worm ,rooms are nice and clean , restaurants are very good ,lovely to have Gray Line in a lobby Special Thank you to Andrew Mojica at the front desk if...More

Thank jpk4e
Response from Victor L, Manager at Sheraton Niagara FallsResponded 2 days ago

I am happy to see the Andrew was able to take good care of you during your stay with us. Glad that the staff was welcoming and you plan to come back and visit us again soon.

Reviewed 3 days ago

This hotel had everything I needed for my vacation. It has the restaurants, Spa, Fitness center and is walking distance from the beautiful State Park and Niagara Falls. For those who love the Casino a underground tunnel from the hotel to the Casino across the...More

Review collected in partnership with this hotel
Thank 55donarie
Response from Victor L, Manager at Sheraton Niagara FallsResponded 2 days ago

I am so happy that you enjoyed your stay with us at the Sheraton Niagara Falls and experienced all that we have to offer from the Fitness Center to the Staff. Please come back and visit us again soon,.

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Wheelchair Access
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Laundry Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Sauna
Details
Price range
US$ 168 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 168 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (473)
Room & Suite (190)
Dining (23)
Pool & Beach (18)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
TPGConnecticut
15 August 2018|
AnswerShow all 4 answers
Response from tldonal | Reviewed this property |
Not 100% sure I’d call. But I do remember seeing dogs in the hotel.
0
Votes
Ianna H
26 July 2018|
AnswerShow all 3 answers
Response from L9904IKdebbiec | Reviewed this property |
We were not charged a pet fee but we had to stay on the 2nd Floor, the family floor, I think that's what they called it. Additional tip, if you plan on going over to the Canadian side with your pupper, make sure you have a... More
1
Vote
Nancy G
18 June 2018|
AnswerShow all 3 answers
Response from latoyabedeau | Reviewed this property |
Not sure if the Canadian tours would pick you up from the US hotels but I suggest calling ahead to see.
1
Vote
Room Tips
"Make sure to take a ticket when you park and validate at the Front Desk to avoid a $30 charge."
Read review
"Top floor with whirlpool which faces the river."
Read review
"The temperature in the room was kind of hot despite having the AC on 67 degrees."
Read review
"Thank you for putting us on the 6th floor. Thank you for the hour early check in."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing