We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton At The Falls

Hotwire.comUS$ 412*
View Deal
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Sheraton At The Falls
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,830 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,677: English reviews
Start your review of Sheraton At The Falls
 Click to rate
Ahmedabad, India
Reviewed yesterday NEW

while the late night room service or restaurants was a missing factor , the property is still a very comfortable play to spend a few days . located away from the crowds yet close enough to walk to the falls and the spots .

Review collected in partnership with this hotel
 Report
Helpful?
Thank V V I
Syracuse, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

The staff, at the Sheraton at the Falls, made this past weekend one to remember. Beginning with my check-in, where my reservation wasn't found, Courtney (Front End Assistant) made it a non issue. It was resolved without questions! After that, the bellman was more than accommodating in getting me situated into my room. Once there, I was more than HAPPY...

 Report
Helpful?
3Thank DissatisfiedCraig
About Hotel's Favourite Review
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for the absolutely wonderful review and recommendation! We could not be happier that every aspect of your stay exceeded your expectations. Thank you for sharing how impressed you were with the level of customer service you received. Warming the hearts of every person we touch and providing memorable moments for our guests are amongst our highest priorities and...

Reviewed 2 days ago NEW

We stayed at the Sheraton At The Falls for a trade meeting and conference and had a terrific time. We have traveled from Honolulu to Vienna and I can't recall any hotel that had friendlier or more helpful staff than this Sheraton—everyone was just terrific. The hotel is located conveniently near the casino (across the street), Savor, the Culinary Institute's...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Gerry963
Toronto
Reviewed 2 days ago NEW

The staff are well trained in hospitality bis and even go the extra mile and a half ! We were impressed and delighted to experience old fashioned grace and courtesy. It was my wife's birthday the next day after check in and all involved with our stay were kind and generous with their expressions of congratulations. We were even treated...

 Report
Helpful?
Thank lornem649
Reviewed 2 days ago NEWvia mobile

Good hotel nice location with 10 mins walk to niagara falls.... good food options as it has tgif starbucks n raimforest restaurants in d hotel... rooms r big n nice with a decent staff... good variety for breakfast...

 Report
Helpful?
Thank mihirbmehta
Greencastle, IN
Reviewed 4 days ago NEWvia mobile

The hotel was decent. Pretty standard for a Sheraton....comfortable beds, clean rooms, fridge and microwave, nice side chair with ottoman. We booked through Hotwire so we were given a handicap accessible room.....the biggest differnece is that there is a zero entry shower instead of a tub/shower combo. The drainage in that shower was not the best....the water splashed out a...

 Report
Helpful?
1Thank aksunrae
Columbiana, Ohio
Reviewed 4 days ago NEW

My wife and I were very happy with our stay the weekend of May 21st...our 57th anniversary. We found everyone to be very pleasant and helpful. Susan? at the information and tours desk was especially pleasant and helpful.

Review collected in partnership with this hotel
 Report
Helpful?
Thank John M
Brooklyn, New York
Reviewed 4 days ago NEWvia mobile

Sheraton at the Falls is a Quality Property that lives up to all of your expectations. Great location, upper rooms have balconies that overlook the falls They are so close to the action that you can feel the mist ! Rooms are clean, beds are comfortable. Toiletries are plentiful and are high quality. Towels are soft. Plenty of room to...

 Report
Helpful?
2Thank grknyc
Reviewed 4 days ago NEW

I went to this hotel on 5-20-17 the hotel was over sold and the manager on duty said they were gonna upgrade me to a parlor room suite. I thought that was a really nice gesture . However I did not realize that a parlor room suite did not have a traditional bed and the bed in the room was...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank HAbdelnoor
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for taking the time to share your feedback with us. We are disappointed that you were not satisfied with your stay. Please accept my apology for any inconveniences caused by the type of room you received. Please know that although we do our best to honor every request, room types are not guaranteed until check-in. Once again, we...

Reviewed 6 days ago NEW

I opted not to receive new towels and changing of the sheets in order to be green, however, I did not realize that the room would not be cleaned, it was ok but I would have preferred to have known that in advance. The hotel is directly across the street from the casino and is within walking distance to the...

Review collected in partnership with this hotel
 Report
Helpful?
Thank C8034VVsandrag
Ron D, General Manager at Sheraton At The Falls, responded to this review

Thank you for the recommendation and great review! It is great to hear that you enjoyed your visit and would stay with us again in the future. Please accept my apology on behalf of the entire hotel for the confusion regarding our Make A Green Choice Program. We do appreciate your participation and helping us reduce our environmental footprint at...

365 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (334)
Viewed
Room/Suite (82)
Viewed
Hotel & Grounds (42)
Viewed
Pool/Beach Area (12)
Viewed
View from Room (23)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (18)
Viewed
Dining (10)
Viewed
Family/Play Areas (3)
Viewed
Other (143)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (7)
Viewed
Dining (7)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (8)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Niagara Falls
0.4 km away
Comfort Inn The Pointe
Comfort Inn The Pointe
#3 of 50 in Niagara Falls
1,000 reviews
0.3 km away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#8 of 50 in Niagara Falls
1,326 reviews
6.4 km away
Four Points by Sheraton Niagara Falls
Show Prices
Show Prices
Show Prices
5.7 km away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#5 of 50 in Niagara Falls
492 reviews
0.4 km away
The Red Coach Inn Historic Bed and Breakfast Hotel
2.0 km away
Niagara Falls Marriott Fallsview Hotel & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rainforest Cafe
Rainforest Cafe
Cuisines: American, Bar
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton At The Falls is located in the heart of downtown Niagara Falls, USA, connected to the Seneca Niagara Resort & Casino and adjacent to The Conference Center Niagara Falls. Just footsteps will take you to the brink of the majestic Niagara Falls and the Canadian border! Sheraton At The Falls conveniently offers a TGI Fridays, Rainforest Cafe, Starbucks, At The Falls Arcade, Sweet Treats Ice Cream Shop and a market off of the main lobby. Guests can relax at the Reef Beach Club and Pool, which features new hot tubs, a shark tank, and a coral reef lagoon viewing tank. Guests can also take full advantage of our 24-hour Sheraton Fitness Center. This 3.5 Star property features a business center, as well as secretarial services. Meeting and event facilities measuring 8,671 square feet include the spectacular Crown Jewel Ballroom. Busk in the comfort of Sheraton's Signature Sleep Experience, and wake to fresh in-room complimentary Starbucks coffee. Sheraton At The Falls also offers in-room climate control, in-room safes, in-room microwaves, in-room refrigerators and high-speed wireless internet throughout the facility. ... more   less 

Additional Information about Sheraton At The Falls

Address: 300 Third Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: ₹ 10,721 - ₹ 25,835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton At The Falls 4*
Number of rooms: 392
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Hotels.com, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, HotelsClick and HotelQuickly so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton At The Falls Hotel Niagara Falls
Crowne Plaza Niagara Falls
Niagara Falls Crowne Plaza
Hotel Style:
#1 Romantic Hotel in Niagara Falls
#2 Business Hotel in Niagara Falls
#2 Family Hotel in Niagara Falls
#2 Green Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton At The Falls staff and other travellers.
65 questions
Ask a question

See all questions (65)

Questions? Get answers from Sheraton At The Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the river view!”
lornem649, 26 May 2017 | Read review
“Was glad to have the option of not having housekeeping every day.”
johnmW4284YI, 24 May 2017 | Read review
“There are so many things to do in the city all you need is a nice, clean, comfortable, place to sleep with great staff.”
pamelah611, 9 May 2017 | Read review
“Rooms facing the casino have room darkening shades, so no worries about the lights from the casino. Also have a limited view of the river. Great location to walk to the Falls! ”
dakota726, 9 May 2017 | Read review
“Had to take a suite for one night stay and give extra points because no regular room was available. Room colors were dark and depressing. Hanging wardrobe space not adequate for a suite. ”
lillierobertson, 8 May 2017 | Read review
5 of 5
Hotwire.com
US$ 412* /night
View Deal
TripAdvisorUS$ 412
ElvolineUS$ 451
Booking.comUS$ 412
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates