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Booked here because we were going to a concert at the Seneca casino. It is a 10 minute walk to the casino. Rooms are large and clean. Walls a little thin could hear people in the room beside us. My only beef with this hotel...More
Response from YourConciergeTeam, Asst. General Manager at The Holiday Inn Niagara FallsResponded 14 February 2017
Thank you for taking the time to review us. We thank you for your comments, your feedback is important to us. If there is anything I can do for you, you can reach me at email@example.com.
Assistant General Manager
This is a functional hotel. The hotel staff is friendly and helpful. The "goodie bag" upon arrival is a nice touch but I'd rather have free or cheaper parking.
Rooms are a little dark and dated. Shower was warm, not hot, in spite of having...More
Thank Anna L
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 14 February 2017
Thank you o much for staying with us and offering us the feedback. I am happy to hear that you enjoyed your stay. I will pass along the feedback to our staff.
Assistant General Manager
Hotel is a little outdated, but I suspect it's the same for most of the hotels at Niagara Falls. It's within walking distance to the Falls park. Only there for one night on Christmas night, didn't explore much as most businesses are closed. Walkable to...More
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 2 January 2017
Thank you for taking the time to review us. We appreciate the feedback, I will pass it on to the Management team and staff. We look forward to seeing you again on your next trip to the area.
Great hotel location and nice sized rooms. Spent 2 nights here and had a few issues with the hotel and customer service was excellent. Checked in Saturday and they told me parking was $10.80/day even though it wasn't posted on website, just the price of...More
2 Thank drfeelgood99
Response from YourConciergeTeam, Asst. General Manager at The Holiday Inn Niagara FallsResponded 2 January 2017
We thank you for taking the time to review us, your feedback is very important. I am not sure what website you are referring to, our parking is listed on our website. We do not have a shuttle to the airport either. If...More
Awful- not clean...was up all night as guest across the hall were partying and smoking marijuana. Police were eventually called to deal with this situation and the hotel made not attempt on their own to compensate us for our troubles. E-mailed corporate and was told...More
1 Thank Sara F
Response from YourConciergeTeam, Assistant General Manager at The Holiday Inn Niagara FallsResponded 4 December 2016
We are so sorry to hear about the incident during your recent stay. We are currently looking into the issues that you are speaking of. We can not apologize enough for the inconvenience that you had.
Assistant General Mangager
US$ 70 - US$ 239 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The Holiday Inn Niagara Falls Hotel Niagara Falls ,
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach... More
Yes. Hotel is in walking distance to everything, including food. We ate at many of the counter/fast food places (lots of ethnic choices). Tony Romas food was just ok but service was good. We had breakfast at Red Coach Inn. Food just ok. Service was awful from long waits, lack of attention from waitress, no beverage refills to wrong orders (and we were there just after their morning 'rush')!
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"18th floor has very good rooms and view of the falls"