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Comfort Inn The Pointe

ComfortInnUS$ 168*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Comfort Inn The Pointe
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999 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn The Pointe
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Showing 915: English reviews
Bali, Indonesia
Reviewed 26 December 2015 via mobile

Clean hotel and good interior. The location is a minute walk to niagara falls. There are alot of souvenir shops near the hotel. Its recommended to stay in this hotel. I definitely come here again in near future. It's suitable for family or solo traveler.

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Helpful?
Thank Lilikkelana
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for taking the time to post a review. We appreciate all the compliments and are so pleased that you enjoyed your visit with us. Thank you for the recommendation and we look forward to your return visit

Reviewed 10 December 2015 via mobile

Spent one night here, everything was great! A very short walk to the falls. Everyone in the hotel was so friendly! We had the best room in the hotel I think. 6th floor on the end, overlooking the river and the falls. Would definitely go back.

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Helpful?
1Thank rjgdrg
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the review and recommendation. We are delighted that you enjoyed your stay with us and look forward to your return visit.

Chicago
Reviewed 7 December 2015

I came to this hotel for a very short stay. 2 nights only. If you want to visit Niagara falls in the US side, this is the place to stay. You can hear the sound of the falls from the hotel. Free parking, free breakfast which was nothing out of this world but it was exactly what I needed. I...

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Helpful?
Thank lisilv
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We strive to provide our guests with a great customer experience, and we are so glad that we exceeded your expectations. Thank you for sharing your comments. Your recommendation is appreciated and we hope you will visit with us again

Reviewed 2 December 2015

This hotel is so close to the falls however in need of serious updating. Breakfast is in basement with no natural lights. The hotel had a smell that was non descriptive. Half the car park was closed off for refurbishment. The best thing about this hotel is the location and thats all breakfast was not that good infact the 2nd...

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Helpful?
1Thank Happywanderer1999
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are indeed happy that you found our location to suit your needs, but must apologize that we fell shirt in some of your other expectations. I do apologize for any inconvenience that the parking lot reconstruction may have caused you. This has been completed and the parking lot completely restored. I also apologize that you were not satisfied with...

Tehran, Iran
Reviewed 20 November 2015 via mobile

Most things about this hotel is not good.only location is great. Bed was not comfortable. Rooms and everything inside are too old and. Wifi internet speed was terrible, my 3g mobail data was very better than it. Restaurant for breakfast was in underground floor and in the way to it, there was a very terrible smell on corridors. Breakfast was...

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Helpful?
1Thank yayaes
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

We are indeed disappointed that you were less than satisfied with some aspects of your visit. I am sorry that you do not like the new bedding program, and would appreciated your comments on this. We take great pride in providing friendly and accommodating service to all our guests and I am truly sorry that the breakfast team fell short...

Singapore
Reviewed 20 November 2015

We took a room on the second level which was the cheapest room - double room with two double beds. We were there only for one night and expected to spend very little time in the room. The room was adequate, large enough, comfortable enough and we did have a good night's rest. There was carpark was being re-surfaced so...

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Helpful?
Thank Shrek-loves-Fiona
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation. We are so glad you enjoyed your visit. We do apologize for any inconvenience the parking lot restoration cause you and "your better half". When you come back to visit, you will see how nicely it turned out

Reviewed 19 November 2015 via mobile

This is a lovely hotel; room was very nice and clean!! Employees were helpful and friendly! This is the closest hotel to the Falls, Maid of the Mist, etc. Many stores and restaurants nearby also pretty close to the casino. We went the first week of November and there were no crowds; Maid of the Mist boats extended their tours...

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Helpful?
Thank Candycane50
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for your recommendation and the compliments, especially on my staff. We are all delighted you enjoyed your visit and look forward to seeing you next year.

Reviewed 14 November 2015 via mobile

We make decision at 8pm day before where we going for 2 days...i booked hotel even that had some complaints online...AND IM GLADE I DID!Beds so comfortable,room clean,free breakfast,PERFECT LOCATION!!!!!!2 min away from falls....if i ever go back definitly coming here!!!Employees were also very friendly!!!Nice!

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Helpful?
Thank Tamara P
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you so much for the recommendation and feedback. We are so delighted you chose to stay with us and do hope you will be back again soon

Guisborough
Reviewed 11 November 2015

Hotel was so close to Niagara Falls you can walk there in 5 minutes !!!!! Very clean and great staff. We parked the car on arrival and didn't use it again until we left. Close to good restaurants, would certainly recommend it and stay again.xxx

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Helpful?
Thank Linda26fawcett
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for the recommendation. Your positive feedback is so appreciated. We hope that you will visit with us again

Allentown, Pennsylvania
Reviewed 6 November 2015

Clean, quite, comfortable rooms, friendly staff, good breakfast, nice fitness room, free on-site parking. Walking distance to the falls and the Seneca Casino. Not much nearby in the line of shopping and restaurants except for souvenirs. Recommend going to the Canadian side of the falls especially if you are traveling with children and older kids.

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Helpful?
1Thank taraandbill
Tricia M, General Manager at Comfort Inn The Pointe, responded to this review

Thank you for sharing your feedback. Your compliments and recommendation is so appreciated

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Comfort Inn "The Pointe" is ideally located at the entrance to the Niagara Falls State Park; it is the closest hotel to the Falls itself, a mere 400 yards from the brink of the majestic American Falls. The hotel is within walking distance to the Conference & Event Center Niagara Falls, the Niagara Falls Culinary Institute and the Seneca Niagara Casino. All of Niagara Falls attractions are within walking distance from our hotel, including the Maid of the Mist boat tour, Cave of the Winds, Goat Island and the Rainbow Bridge to Canada. We are only a short drive from the New York Power Authority's Power Vista, Historic Lewiston, Artpark, Old Fort Niagara, the Niagara Wine Trail and most of Niagara County's other attractions. All rooms feature complimentary wireless internet, 37 inch flat screen televisions with premium TV and movie stations. Many rooms offer splendid views of the thundering rapids, the State Park or the Canadian skyline. We offer all of our guests a complimentary hot breakfast buffet each morning available from 7am to 10am. We look forward to welcoming you to Niagara USA and the Comfort Inn "The Pointe" very soon. ... more   less 

Additional Information about Comfort Inn The Pointe

Address: 1 Prospect Pointe, Niagara Falls, NY 14303-1130
Region: United States > New York > Niagara Falls
Price Range: ₹ 7,129 - ₹ 18,275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn The Pointe 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn Pointe
Comfort Inn Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Niagara Falls
Hotel Style:
#5 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn The Pointe staff and other travellers.
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Questions? Get answers from Comfort Inn The Pointe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor to oversee the Niagra Falls Park”
G6352MFrichards, 24 May 2017 | Read review
“Quiet, great AC, steps away from Niagara Falls, lots of parking”
rhodesfilm, 24 May 2017 | Read review
“Rooms on the Canadian side give a feel of seeing Canada from US”
jayakumard2017, 18 May 2017 | Read review
“All good one”
ramadossr2017, 17 May 2017 | Read review
“We chose upper floor. Very quiet.”
leslie817, 16 May 2017 | Read review
5 of 5
ComfortInn
US$ 168* /night
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Prices are for 1 room, 2 adults
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