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Comfort Inn The Pointe

1,131 reviews
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Traveller (282)
Room & Suite (92)
Dining (5)
Overview
  • Excellent38%
  • Very good44%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“rainbow bridge”(97 reviews)
“great location”(191 reviews)
“across the street”(143 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Comfort Inn The Pointe
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,131)Write a Review
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431
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14
Show reviews that mention
All reviewsrainbow bridgegreat locationacross the streetcanadian sideniagara falls state parkwafflesclosest hotelfree parkinggoat islandamerican fallsthe hard rock cafewalking distancecan't beat the locationroom was cleanfree breakfastboiled eggsobservation tower
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1 - 5 of 1,033 reviews
Reviewed 1 week ago

Stayed for 3 nights with family & friends. Staff at the hotel was very friendly & helpful. Rooms are very good & the heating system was very effective as the temperature was - 18 when we were there. One of the closest hotels to the...More

Thank donvarunaw
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 1 week ago

Thank you for taking the time to write a review. We appreciate the recommendation and are so happy you enjoyed your visit. Come back soon

Hotel's Favourite
Reviewed 27 November 2017

Well, you just can't beat this location, right across the street from the park with the falls. We could hear them in our room! Because we were there in the winter, it was great that we could go over to the park, and then quickly...More

1  Thank INTraveller
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 29 November 2017

We so appreciate all the kind words and feedback. So glad you enjoyed your stay with us and do hope you will visit again

Reviewed 3 weeks ago

We crossed the border just to meet with some family in their way to New York so in total we had 3 rooms on the 4th floor. Everything was fine until we all meet in one room to talked because we weren't allowed to meet...More

Thank JFY17
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 3 weeks ago

Thank you for sharing your feedback with us. I do apologize that we do not have any meeting rooms available for gatherings such as yours. I will check in with the staff to find out what the issue was. It is indeed unusual, that we...More

Reviewed 4 weeks ago

My wife and I stayed here for our anniversary on 12-19-17. The staff were friendly and accommodating. I especially thank Ashley at the front desk, and Karen and Rose who staffed the very good breakfast bar with their manager Jojo. The rooms were immaculate, and...More

Thank DrJeffKoloze
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 3 weeks ago

Thank you so very much. We so appreciate feedback from our guest. I will share your compliments with the team. I hope that you enjoyed your Anniversary was a most memorable one. We hope you will visit with us again soon. Tricia Mezhir

Reviewed 4 weeks ago

The staff made us feel like family. Room was excellent. Can't say enough good things. Located right next to everything, Falls, great food and entertainment. We were coming from Maine and decide to take a small side stop on our way to Ohio. Best decision...More

Thank Terry W
Response from Tricia M, General Manager at Comfort Inn The PointeResponded 4 weeks ago

We are so glad you decided to stop and visit with us. Thank you so much for the kind words and recommendation Tricia Mezhir, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Dry Cleaning
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Meeting Rooms
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 73 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 73 - US$ 222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
Room types
Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (282)
Room & Suite (92)
Dining (5)
Hotel & Grounds (236)
Bathroom (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
johnnyhuma
5 January 2018|
AnswerShow all 2 answers
Response from Tricia M | Property representative |
We offer a Casino Package that include free slot play, and a free hot breakfast buffet. We are not connected to the casino. We are located at the Niagara Falls State Park entrance, near the Rainbow Bridge We would love to... More
0
Votes
ClaireinBrussels
21 October 2017|
AnswerShow all 7 answers
Response from Tricia M | Property representative |
Approx 2 miles from the Niagara Falls, NY train station.
0
Votes
Rohit J
5 October 2017|
AnswerShow all 13 answers
Response from Tricia M | Property representative |
Regret we do not have on site laundry facilities
0
Votes
Room Tips
"Pls. request a room on a higher floor on the side of the park or falls."
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"Ask for a room facing the falls and Niagara River."
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"River/Rapids view!"
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"Ask for a room overlooking the rapids"
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