We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN Summit Inn

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
BEST WESTERN Summit Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

981 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Summit Inn
See the most recent reviews
Showing 944: English reviews
Clifton Park, New York
Reviewed 24 April 2016

Less than what I am used to with a Best Western. Breakfast was sub-par. At 12:31 another guest had been given our room key and tried to open our door. The clerk in the morning said "oh that was a funny story...you were given the wrong room at check in....a regular guest was given the same room key" Not Funny...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Mary M
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

I apologize again for the mixup regarding your room keys. It was of course never our intention to inconvenience you during your stay. If you would like, I can post a discount off of your next stay to your profile at our property. Please let me know if this is agreeable by either emailing us or calling direct. Sincerely, Kristina...

Toronto, Canada
Reviewed 18 April 2016

I have stayed at this location with my wife many times. Never been disappointed and very friendly staff. Property well maintained and very clean. Beds are very comfortable. They also have a great breakfast.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Randall S
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird

toronto, Canada
Reviewed 14 April 2016

Staff at this hotel care so little and are so not helpful that it might have been a better experience to sleep in my car. It sucked big time and you can tell that the management of this facility also wasn't overly interested in guests having a good experience. As they say, excrement flows down hill

Review collected in partnership with Best Western
 Report
Helpful?
Thank Klaus R
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

I apologize that you did not like your stay. I hope that the email exchange we had addressed some of your concerns and hope that you will continue to stay with us in the future as you have been a longtime guest of ours. Sincerely, Kristina Baird Front Office Manager

Hamilton, Canada
Reviewed 11 April 2016

Excellent and friendly staff, clean rooms, great hotel location for shopping and attractions. The rooms are a good size, clean and comfortable. Delicious breakfast makes a great start to the day. Pool is very clean and a perfect size for family fun.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 982rachaele
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon. Sincerely, Kristina Baird

Stoney Creek, Canada
Reviewed 9 April 2016

We stayed here recently for 1 night while on a shopping trip. Great service; receptionist was very helpful. Great room with a really nice firm bed. Very good continental breakfast with waffles, sausage, and others.AND the pool was an added bonus.Very convenient to shopping malls.

 Report
Helpful?
Thank pmr42
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon. Sincerely, Kristina Baird

TORONTO
Reviewed 7 April 2016 via mobile

Good: staff, bed, pillows, bed sheets, breakfast, carpets, other fixtures, pool & gym Bad: heater (noisy), ceiling damaged, bath tub no stopper, no whirlpool/sauna The hotel is almost perfect but requires to improve on the bad or missing important pieces to complete the comfort during the stay.

 Report
Helpful?
Thank ALFREDO G
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We have tub stoppers at the front desk that we are more than happy to bring up whenever you like. I apologize that your heater was noisy. Unfotunately when they are right in the room with you, as compared to another room at home, it is more disturbing. We have the energy saver models that...

Hamilton
Reviewed 2 April 2016 via mobile

We stay at this property every time we are in the Niagara Falls, NY area. It is consistently good and clean. Staff is friendly. Good BW breakfast. Nice indoor pool. Close to shopping. They have done quite a bit of updating since last year. Our bathroom was totally refreshed. There was evidence of a roof leak in the bulkhead above...

 Report
Helpful?
Thank schmidklaus
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon. Sincerely, Kristina Baird

Salem, Ohio, United States
Reviewed 30 March 2016

My husband stayed here for 2wks on a work related trip. Rooms were clean, staff was very friendly and helpful. Hotel was close to restaurants and activities. This hotel was a great stay and would highly recommend. My husband was very pleased overall....we are planning a family trip back to this hotel in the summer. Only 2 cons .... breakfast...

 Report
Helpful?
1Thank Brenda B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! We actually set the breakfast up before the posted breakfast time, so that our early risers can enjoy their quiet cup of coffee. We don't have microwaves in the rooms, because it makes the rooms smell like food instead of clean laundry. Thank you for your suggestion!...

Toronto, Canada
Reviewed 29 March 2016

Clean room. Great breakfast. Especially love the waffles. 24 hour coffee and tea. Prox card entry key. Close to mall, restaurants, and everything in the area including the airport. Quiet. Lovely pool. Good climate control in room.

Review collected in partnership with Best Western
 Report
Helpful?
Thank SMFToronto_Canada
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird

Toronto, Canada
Reviewed 27 March 2016

Stayed for 2 nights, room spacious and clean, good air conditioning, good room service, unfortunately got a 2 double bed instead of a king, breakfast was ok but repetitive on the second day, got to make our own waffles with golden syrup, yessss :)

 Report
Helpful?
Thank Loops2016
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Sincerely, Kristina Baird

351 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (63)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (9)
Viewed
Dining (4)
Viewed
Hotel & Grounds (4)
Viewed
View from Room (2)
Viewed
Other (19)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (271)
Viewed
Amenities (28)
Viewed
Double Full Room (53)
Viewed
Double Queen Room (48)
Viewed
King Room with Couch (51)
Viewed
Pool (20)
Viewed
Standard King Room (39)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (3)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
9.1 km away
Comfort Inn The Pointe
Comfort Inn The Pointe
#5 of 50 in Niagara Falls
935 reviews
3.0 km away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#3 of 50 in Niagara Falls
451 reviews
3.5 km away
Four Points by Sheraton Niagara Falls
Show Prices
Show Prices
Show Prices
8.7 km away
Sheraton At The Falls
Sheraton At The Falls
#4 of 50 in Niagara Falls
1,580 reviews
8.5 km away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#6 of 50 in Niagara Falls
1,009 reviews
8.9 km away
Days Inn Niagara at the Falls
Days Inn Niagara at the Falls
#12 of 50 in Niagara Falls
233 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Blvd, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: ₹ 4,571 - ₹ 11,051 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Travelocity so you can book your BEST WESTERN Summit Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#4 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Best Value Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
10 questions
Ask a question
Newport,N.H.
3 months ago
London, Canada
2 months ago
karachi
6 months ago
innisfil,ontario
over a year ago

See all questions (10)

Questions? Get answers from BEST WESTERN Summit Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King room overlooking the pool is large with a balcony”
 of 5 bubbles 007_nic, 4 Jan 2017 | Read review
“Be sure to get a good description on where to park to best access your room”
 of 5 bubbles C9168CGlindam, 21 Oct 2016 | Read review
“We stayed on the first floor & it was very quiet.”
 of 5 bubbles 166elizabethz, 7 Oct 2016 | Read review
“Avoid this room on first floor....no closet or towel rack??”
 of 5 bubbles 384marmar2014, 3 Oct 2016 | Read review
“Rooms near the pool area is good. But any room is fine since it is quiet always”
 of 5 bubbles 564anonymousa, 29 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay