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Best Western Summit Inn

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Traveller (83)
Room & Suite (241)
Pool & Beach (27)
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Overview
  • Excellent37%
  • Very good43%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“waffles”(103 reviews)
“front desk”(121 reviews)
“indoor pool”(57 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Summit Inn
Special Offer: BOOK DIRECT & SAVE
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Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,186)
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1,141 results
Traveller rating
438
466
150
49
38
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438
466
150
49
38
Show reviews that mention
All reviewswafflesfront deskindoor poolroom was cleanoutlet mallshopping tripshopping and restaurantsthe breakfast areaniagara falls airportcontinental breakfastgreat place to stayfresh fruitwater pressureshort drivepleasant staystayed one nightwould stay again
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101 - 105 of 1,141 reviews
Reviewed 12 August 2017

Trully a wonderful experience, from entering to leaving! Personell so friendly and accommodating ! Rooms were clean, neat and inviting, ammenties a plus! Beds were comfy clean and restful! Bathrooms were spotless, and refurbished every day with towels, bags, soap and shampoo. Pool was inviting,...More

Review collected in partnership with Best Western
Thank donandcarolyn112
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 16 August 2017

Thank you so much for your review! We hope to see you again. Sincerely, Kristina Baird Front Desk Manager

Reviewed 10 August 2017

During my stay I lost a diamond earring. The back was found in the bathroom and the staff offered to take the trap out of the sink to check. The housekeeper found the diamond behind some luggage and returned it. We had already look around...More

Review collected in partnership with Best Western
Thank Susan K
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 16 August 2017

Thank you so much for your review! We hope to see you again. Sincerely, Kristina Baird Front Desk Manager

Reviewed 8 August 2017

$300 a night for a tiny room with two double beds, not queens. Yes, there was a soccer tournament in town but the hotel wasn't sold out as I went on two different hotel websites while we were there to see what the price is...More

3  Thank symsdad
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 10 August 2017

I apologize that you did not like the rate you paid for the hotel. Unfortunately we are a supply and demand industry and the weekends in July where there are sports tournaments in town, we are very high volume. Sincerely, Kristina Baird Front Desk Manager

Reviewed 6 August 2017

the hotel is about a 5-10 minute drive to Niagara Falls, but easy to find & near shopping & restaurants. The hotel staff is helpful & the rooms are spacious & clean. There is a small, but nice pool with plenty of seating for a...More

Thank charlie m
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 10 August 2017

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Desk Manager

Reviewed 6 August 2017

Had a great time!!! Had a king and 2 queen beds and was perfect with lots of space for 6!!! Had pizza delivered but took an hour. Used the pool a little cold, would have been nice if they had a hot tub!!! But we...More

Review collected in partnership with Best Western
Thank Paula W
Response from Kristina B, Front Office Manager at Best Western Summit InnResponded 10 August 2017

Thank you for your review! We hope to see you again. Sincerely, Kristina Baird Front Desk Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 84 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 84 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (241)
Pool & Beach (27)
Dining (7)
Amenities (28)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
besiktas
20 September 2017|
AnswerShow all 5 answers
Response from Swetha S | Reviewed this property |
Yes, breakfast is included and contains a few hot items as well
0
Votes
tmb100387
24 August 2017|
AnswerShow all 6 answers
Response from Swetha S | Reviewed this property |
The hotel is roughly 5 miles from the falls but it took us ~20 mins driving. as you get closer to the falls, the traffic increases. there is also a free shuttle from the hotel which takes the same amount of time as well
0
Votes
Pennu T
22 April 2017|
AnswerShow all 6 answers
Response from Wa C | Reviewed this property |
About 20 minutes, depending on the traffic and time of day.
0
Votes
Room Tips
"I've never had a bad room. Well located for shopping."
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"Get a room away from the stairs as you can hear people using them"
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"Call to book the specific room you want - if you want a king bed room with a couch - CALL - don't take..."
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"If they give you a room by the stairs or elevator, make them give you a different room"
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