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I can't believe this hotel got more than 3 rating. There are so many problems starting with rude manager who doesn't care for customers. If you request something to be done about your room, you will be labelled as having attitude. Rooms smell, carpets are...More
Thank Rama M
Response from -HotelManagementNY, Guest Relations Manager at Aashram Hotel by Niagara RiverResponded 4 days ago
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments...More
Clean and comfortable hotel
Availability and the size of Family Room ( 2 King and 1 single bed)
Location, 10 minutes from Niagara Falls state park
Front desk associate suggested a good restaurant and also gave a discount coupon
1 Thank Arpit1
Response from -HotelManagementNY, Guest Relations Manager at Aashram Hotel by Niagara RiverResponded 4 weeks ago
Thank you for sharing your perspective of our hotel’s accommodations and services! It is heartwarming to hear of how our efforts to give you a great experience, filled with
hospitality, comfort and convenient experience as a good value for your money. We also appreciate...More
we spent 2 nights there, in a family room (3 beds), during our trip to Niagara Falls.
I wouldn't stay there again, and frankly i cannot understand the rating (8.1) from booking.com.
Room was very dark, and bit smelly. Breakfast not tasty, and pretty crowd....More
Thank Nicusor D
Response from -HotelManagementNY, Guest Relations Manager at Aashram Hotel by Niagara RiverResponded 11 September 2017
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements...More
Don't expect much from this hotel. It's an average budget hotel. Niagara falls is like 10-15 mins from the hotel. Room (carpet) smell a bit, toilet was not that clean. Breakfast - waffle, toaster, bread, butter, jam, boiled egg, cornflakes, milk. coffee.More
Response from -HotelManagementNY, Guest Relations Manager at Aashram Hotel by Niagara RiverResponded 4 September 2017
Thank you for sharing your experience with us. I do apologize for the issues with the carpet and the toilet and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We will address the maintenance task right away...More
The hotel provides good value for money.
The rooms are large but not particularly clean. The hotel requires a bit of renovation.
The choice of food at breakfast is rather basic and the breakfast corner is small and crowded at peak times.
The hotel staff...More
2 Thank Angiolo R
Response from -HotelManagementNY, Guest Relations Manager at Aashram Hotel by Niagara RiverResponded 22 August 2017
Dear Angiolo R,
Thank you for taking the time to write this review and share your experience.
I am happy to learn that you enjoyed the value and that you have rated our hospitality so highly! We also appreciate your suggestions for how we can...More
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