We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Four Points by Sheraton Niagara Falls

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Four Points by Sheraton Niagara Falls
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

648 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Four Points by Sheraton Niagara Falls
See the most recent reviews
Showing 591: English reviews
Waterloo, ON
Reviewed 3 December 2014

The front desk people were always friendly and helpful. The servers in the restaurant were also friendly. The room was nice and clean but really hot. We had to call the front desk to get some help. The temperature said 70 degrees - but it felt like a sauna! The windows couldn't be opened. We had to lower the temperature...

 Report
Helpful?
1Thank butterfly123
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Butterfly123, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to...

Westfield, New Jersey
Reviewed 29 November 2014 via mobile

We arrived late at night. David at the front desk was very nice. The room was small but nice. There was no formal closet it was a wardrobe very small. I travel a lot so I am critical of the rooms I stay in. The sink faucet was a little strange and that's a pet peeve I have. You had...

 Report
Helpful?
1Thank Maureen C
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Maureen, We'd like to thank you for your recent stay with us, and for taking the time to leave your review. We are always happy to host seasoned travelers, they give us the most honest feedback! We are happy to hear that your overall experience here was enjoyable. We hope to see you again soon, should your travels return...

Toronto, Canada
Reviewed 16 November 2014

went with family of 4 for cross border shopping at nearby outlets mall, conveniantly located overlooking river , reception was courteous and prompt .lots of restaurants nearby. 5 minutes to outlet malls , where there are a lot of great deals to be had.

 Report
Helpful?
Thank JGSP2014
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear JGSP2014, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable, and that you took advantage of everything the area has to offer! We hope to see you again soon, should your travels return you to...

Brampton, Canada
Reviewed 12 November 2014

I just happened to find this hotel as most hotels were booked so I took a chance on this one. I must say I was pleasantly surprised. It is an awesome location and I happen to get a great escapes deal. So for that deal it was a good place to stay. The hotel sports a waterfront location and I...

 Report
Helpful?
Thank jackeo231
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Jackeo231, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that your experience here was enjoyable. We hope to see you again soon, should your travels return you to the area. Sophie H Guest Relations Four Points by Sheraton Niagara Falls

Tempe, Arizona
Reviewed 11 November 2014

this place is always clean an the staff is always pleasant an will help with any problems the food is also great. There are plenty of restaurants and shopping. You will not be disappointed for your stay at this hotel.

 Report
Helpful?
Thank genknorr
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Genknorr, Thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that our staff made your stay comfortable and enjoyable! We hope to see you again soon, we love to see familiar faces. Sophie H Guest Relations Four Points by Sheraton Niagara Falls

Toronto
Reviewed 11 November 2014

This hotel is very nice. Our Youth Team was here for a tournament and we were pleasantly surprised. All the top decors. The pool area is large, and open. The price for the hotel is high, compared to others in the area, but you get what you pay for.

 Report
Helpful?
Thank S D
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear S D, We'd like to thank you for your recent stay with us, we are always glad to host our hockey guests! We are happy to hear that you took advantage of the amenities our hotel offers. We hope to see you again soon. Sophie H Guest Relations Four Points by Sheraton Niagara Falls

Mississauga, Ontario
Reviewed 3 November 2014

We had a great time at this hotel! We went to the bar in the evening and we were greeted by Dan, the Food and Beverage Director. We were made to feel welcome and thoroughly enjoyed our evening. There was entertainment by Mike and a few of us got up and danced. We have stayed at many hotels and this...

 Report
Helpful?
Thank Flash2
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Flash2, We'd like to thank you for your recent stay with us, and for taking the time to leave such a considerate review. We are happy to hear that our staff made your stay comfortable and enjoyable! We hope to see you again soon, and look forward to meeting your four-legged family member. Sophie H Guest Relations Four Points...

Newark, New Jersey
Reviewed 1 November 2014

We stayed at this hotel for a (reward) night while on a trip to Niagara Falls. It's pretty close to the falls, about a 5 min drive perhaps. While the neighborhood looks a little weird, it changes the moment you step into the hotel. The lounge area is clean and bright, the river view restaurant and bar right across. The...

 Report
Helpful?
Thank abhizone
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear abhizone, Thank you for choosing us during your recent trip to Niagara Falls. We pride ourselves on having a great group of people who truly know the value of customer service. We are pleased to hear that you were satisfied with so many aspects of your visit, and we will certainly relay your encouraging comments to our team members...

Dover, New Hampshire
Reviewed 31 October 2014

My boyfriend and I wanted to have a romantic evening on our way back from Indiana and decided to stop in Niagara Falls. I booked the reservation using a Groupon deal ($95 for a king size river view room, with a free bottle of wine and appetizer at their in house Italian restaurant). Check-in was a breeze and the front...

 Report
Helpful?
Thank ekasser11
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear ekasser11, Thank you very much for staying with us, and for leaving us your review! We are thrilled to hear that our staff (and location) made it easy for you and your boyfriend to enjoy an impromptu trip to Niagara Falls. We hope to have you back soon, and until then we wish you safe travels! Sophie H Guest...

Philadelphia, Pennsylvania
Reviewed 22 October 2014

We stayed for two nights and the experience was wow. Steve at front desk offered us king-bed room facing the river at the same price and also helped us with the sightseeing details.Though its not close to falls, but being on a riverfront makes up for it. The neighborhood is quite but the hotel itself is quite lively. Rooms were...

 Report
Helpful?
1Thank Prasun M
Sophie H, Guest Relations Manager at Four Points by Sheraton Niagara Falls, responded to this review

Dear Prasun, Thank you for choosing us during your recent visit to Niagara Falls. We are happy to hear you had a positive experience, and that you appreciate the natural beauty of the surrounding area as much as we do! We hope to have you back to stay again, should your travels return you to the area. Sophie H Guest...

280 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (265)
Viewed
Room/Suite (56)
Viewed
Bathroom (19)
Viewed
Hotel & Grounds (35)
Viewed
Family/Play Areas (1)
Viewed
Dining (31)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (11)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Room/Suite (8)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Niagara Falls hotels
6.4 km away
Sheraton At The Falls
Sheraton At The Falls
#4 of 50 in Niagara Falls
1,672 reviews
6.7 km away
Comfort Inn The Pointe
Comfort Inn The Pointe
#5 of 50 in Niagara Falls
955 reviews
6.1 km away
Seneca Niagara Resort & Casino
Seneca Niagara Resort & Casino
#8 of 50 in Niagara Falls
1,287 reviews
Show Prices
Show Prices
Show Prices
1.9 km away
Hampton Inn Niagara Falls / Blvd
Hampton Inn Niagara Falls / Blvd
#3 of 50 in Niagara Falls
476 reviews
6.0 km away
Hampton Inn Niagara Falls
Hampton Inn Niagara Falls
#6 of 50 in Niagara Falls
1,028 reviews
6.6 km away
The Red Coach Inn Historic Bed and Breakfast Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Niagara Falls, situated on the waterfront, is perfect for weddings, vacations, or business. Our hotel has 141 rooms, 5,220 sq ft of meeting space, an indoor pool, and free wifi ... more   less 

Additional Information about Four Points by Sheraton Niagara Falls

Address: 7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
Region: United States > New York > Niagara Falls
Price Range: ₹ 5,171 - ₹ 18,327 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Niagara Falls 3*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com and Hotels.com so you can book your Four Points by Sheraton Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Niagara Falls Hotel Niagara Falls
4 Points By Sheraton Niagara Falls
Hotel Style:
#6 Family Hotel in Niagara Falls
#8 Romantic Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Niagara Falls staff and other travellers.
10 questions
Ask a question

See all questions (10)

Questions? Get answers from Four Points by Sheraton Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king size bed”
 of 5 bubbles , 23 Mar 2017 | Read review
“Ask for a room with a view of the water. Otherwise you see a parking lot.”
 of 5 bubbles hockeyseason, 19 Mar 2017 | Read review
“Rooms either have a view of the river or the parking lot. Pick the river. ;)”
 of 5 bubbles Henrynin, 1 Mar 2017 | Read review
“If you get a room with a pool view change! The noise will be a bother.”
 of 5 bubbles Mystifyny, 17 Jan 2017 | Read review
“eight floor and away from elevators”
 of 5 bubbles Angel360, 12 Dec 2016 | Read review
5 of 5