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    Four Points by Sheraton Niagara Falls

    7001 Buffalo Avenue, Niagara Falls, NY 14304-4001
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 237
    US$ 231
    SAVE US$ 6
    US$ 237
    US$ 237
    Traveller (276)
    Room & Suite (77)
    Dining (31)
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    Overview
    • Excellent32%
    • Very good44%
    • Average16%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Niagara Falls
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Reviews (675)
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    1 - 5 of 616 reviews

    Reviewed yesterday

    Be wary of unannounced charges!!! Parking fee for example. Paid breakfast deal is limited to two per family and they didn't mention that detail before or during the booking process. The man on the front desk was unprofessional, almost bullish, very unpleasant person no fit...More

    Thank saturn977
    Hotel's Favourite
    Reviewed 4 weeks ago

    Recently traveled to Niagara Falls with the grandboys. Decided it would be easier , more affordable, and more appropriate to find accommodations on the American side. This was an excellent choice. The hotel is located on the Niagara river above the falls. Its a beautiful...More

    Thank Sid H
    Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 4 weeks ago

    Dear Sid H, Thank you for staying here with us at the Four Points by Sheraton in Niagara Falls. We strive to provide the best service to all our guests. Thank you for specifically mentioning two of our team members, as we will share you...More

    Reviewed 6 days ago via mobile

    The hotel was great but when I checked in I was upset that when I booked the hotel I was not told about a $40 pet fee or a $10 parking fee. I will recommend staying any where else to anyone who asks me.More

    Thank Nate L
    Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 3 days ago

    Dear Nate L, Thank you for your comment regarding enjoying the hotel itself. We apologize that you were not informed in advance regarding the pet fee or the parking fee. This is truly valuable feedback, and will ensure that these fees are communicated to all...More

    Reviewed 1 week ago via mobile

    This is the first time I have ever had to write a negative review but here goes. The dining staff was wonderful, food was good. One travel adviser, a young lady, was helpful, the man - snarly! The desk staff, okay. Housekeeping - worst ever!...More

    Thank Nancy H
    Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 4 days ago

    Dear Nancy H, I am sincerely disappointed to hear that you did not enjoy your stay with us, and especially referencing the cleanliness. I have shared your comments with our housekeeping team, an wanted you to know we are using the information as a re-training...More

    Reviewed 1 week ago via mobile

    Staff are not helpful Furniture is old in the room and very smiley At the only Resturant in hotel you sit down and you get no waiter for awhile The food is low quality The location is in a very poor area Nothing to do...More

    Thank Elgen55
    Response from Deanna D, General Manager at Four Points by Sheraton Niagara FallsResponded 1 week ago

    Dear Elgen55, We are so disheartened to learn that you did not enjoy your stay here with us at the Four Points by Sheraton in Niagara Falls. We do our best to provide every guest with an enjoyable and memorable stay. We do realize that...More

    Sheraton At The Falls
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    Aashram Hotel by Niagara River
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    Hampton Inn Niagara Falls
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 158 - US$ 323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Niagara Falls
    • #8 Romantic Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 140
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, TravelUp, Cheap Tickets, getaroom.com and Cancelon so you can book your Four Points by Sheraton Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • 4 Points By Sheraton Niagara Falls ,
    • Four Points By Sheraton Niagara Falls Hotel Niagara Falls
    Add Photo Photos
    Traveller (276)
    Room & Suite (77)
    Dining (31)
    Pool & Beach (11)
    Hotel & Grounds (151)
    Bathroom (20)
    Family and Play Areas (1)
    Nearby
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    6.36 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Maddog1223
    1 March 2017|
    Answer
    Response from Deanna D | Property representative |
    We definitely do accept pets. We charge a $40 non-refundable deposit and accept dogs up to 40lbs. Please let us know if you have any additional questions. Thank you!
    0
    Votes
    SoSweetNJ
    11 April 2016|
    Answer Show all 5 answers
    Response from Jennifer D | Reviewed this property |
    No it's not close to any bars. Maybe small neighborhood ones were but i didnt see what they were like inside.. I did not see many taxis..however we went during off season. Im sure it would be easy enough to get one. Hope... More
    1
    Vote
    dmf483
    29 March 2016|
    Answer Show all 4 answers
    Response from MariaRN2013 | Reviewed this property |
    Sorry I don't think they do.
    0
    Votes
    Room Tips
    "Look for another venue no matter the prize."
    Read review
    "with view to river"
    Read review
    "Our room was 804 and you could barely see the falls"
    Read review
    "I am not good in directions but the rooms on back side of hotel have a pleasent view of the Niagra river."
    Read review
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