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29/10/2017 30/10/2017
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    The Giacomo

    222 First Street, Niagara Falls, NY 14303
    +1 855-912-2493
    Hotel website
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    29/10/2017 30/10/2017
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    US$ 134US$ 158
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    Traveller (552)
    Room & Suite (618)
    Dining (80)
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    Overview
    • Excellent66%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “boutique hotel” (38 reviews)
    “art deco” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from The Giacomo
    Special Offer: Choice Privileges Points
    Hotel deals
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    Sheraton At The Falls
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    The Red Coach Inn Historic Bed and Breakfast Hotel
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (910)
    There are newer reviews for The Giacomo
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    331 - 335 of 863 reviews

    Reviewed 23 September 2015

    Great place. Rooms were clean and elegant. Staff were friendly ,and attentive to every need. Especially Jade, and Jessica, who went out of their way to get flowers for me at the request of my husband. Breakfast was always fresh and hot. Staff was great....More

    1  Thank ptsanti
    Response from Doug U, General Manager at The GiacomoResponded 28 September 2015

    Thank you for taking the time to review your stay with us and choosing to stay at the Giacomo. I will be sure to let Jessica and Jade know you were pleased with their service. We all hope to welcome you back again soon.

    Reviewed 22 September 2015

    From the moment we walked into the lobby we were impressed. The customer service was outstanding. The rooms are very well done with a large bathroom and a walk in shower with a built in seat, heat lights, and robes. The beds were comfortable and...More

    1  Thank Darby15
    Response from Doug U, General Manager at The GiacomoResponded 28 September 2015

    Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased when we exceed our guests expectations. It is especially rewarding when our guest want to return....More

    Reviewed 20 September 2015

    We stayed at the Giacomo in Niagara Falls. The building itself is extraordinary. The staff were very courteous and went out of their way to make us comfortable. Due to the location, we parked the car and walked everywhere while on our vacation. It is...More

    Thank Linda K
    Response from Doug U, General Manager at The GiacomoResponded 28 September 2015

    Thank you for taking the time to give us your feedback about your stay at the Giacomo. I'm glad that you found our location convenient and were able to explore the area. Our breakfast is a great way to start the day off right and...More

    Reviewed 16 September 2015

    The staff is wonderful with great ideas of what to see and where to eat but the noise level in the rooms due to exposed pipes is unacceptable. From our room we heard all water noise from the room above us. It got to the...More

    2  Thank JanisPleasantvi... G
    Response from Doug U, General Manager at The GiacomoResponded 28 September 2015

    Thank you for your review. I am happy that overall your experience was positive. I am glad you found our staff helpful. I am disappointed to hear that we did not exceed your expectations. I do apologize that the noise levels from the exposed piping...More

    Reviewed 16 September 2015 via mobile

    Vane with my family for 3 nights. The receptionists were the coolest people I've ever met! The cookies they give in the evening are really good. Breakfast staff were very friendly. The hotel truly lives up to the good reviews on trip advisor.More

    Thank Arturo G
    Response from Doug U, General Manager at The GiacomoResponded 28 September 2015

    Thank you for your review and for choosing the Giacomo. I am happy you enjoyed your stay in Niagara Falls. Our nightly cookies are very popular with our guests and our breakfast staff are a great group. We all look forward to having you and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 120 - US$ 379 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Niagara Falls
    • #2 Romantic Hotel in Niagara Falls
    • #3 Business Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Otel, Hotels.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, Cheap Tickets, Cancelon, getaroom.com and Evoline ltd so you can book your The Giacomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • The Giacomo Hotel Niagara Falls
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    Traveller (552)
    Room & Suite (618)
    Dining (80)
    Hotel & Grounds (391)
    Bathroom (39)
    Business Centre & Event Rooms (3)
    Nearby
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    .16 km away
     
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    .26 km away
     
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    .22 km away
     
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    Nearby Attractions
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    .29 km away
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    Ask a question
    Questions & Answers
    Lora T
    20 September 2017|
    AnswerShow all 5 answers
    Response from Doug U | Property representative |
    Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
    1
    Vote
    Vickie D
    31 July 2017|
    Answer
    Response from Tree10 |
    We have a computer in our breakfast room where you can print your passes. There is no charge.
    1
    Vote
    Sara R
    27 July 2017|
    AnswerShow all 4 answers
    Response from DougB3197 | Reviewed this property |
    No there is not.
    0
    Votes
    Room Tips
    "We were in room 605 and it was very quiet"
    Read review
    "All good...its a great hotel."
    Read review
    "Call and ask which types of rooms are on each floor, and try to request a room on a higher floor."
    Read review
    "Room facing the Canadian side to view nightly fireworks from room is nice."
    Read review
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