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The Giacomo

Booking.comUS$ 188*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 223*
US$ 188*
US$ 223*
US$ 188*
US$ 192*
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The Giacomo
The Giacomo
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853 Reviews from our TripAdvisor Community

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Showing 809: English reviews
Reviewed 16 September 2015 via mobile

Vane with my family for 3 nights. The receptionists were the coolest people I've ever met! The cookies they give in the evening are really good. Breakfast staff were very friendly. The hotel truly lives up to the good reviews on trip advisor.

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Helpful?
Thank Arturo G
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your review and for choosing the Giacomo. I am happy you enjoyed your stay in Niagara Falls. Our nightly cookies are very popular with our guests and our breakfast staff are a great group. We all look forward to having you and your family again as guests at the Giacomo.

Reviewed 16 September 2015 via mobile

I loved the vibe of this hotel with the swanky furniture and cool feel. The staff were very friendly from the valets to front desk and wait staff. They explained how to walk to the falls and gave us pointers on what to see while viewing them. We arrived late in the evening and wanted to go see the falls...

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Helpful?
Thank Cesscr2003
Doug U, General Manager at The Giacomo, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward to seeing you again soon so you can take advantage of our Sky View Lounge on the 19th floor that you missed on this trip.

Bowling Green, Ohio
Reviewed 15 September 2015

Fabulous grown-up hotel, plush luxurious rooms, spotless environment, good breakfast and a top of the hotel lounge where you can see the sunset from the 18th floor. Add a second lounge off the lobby with elegant furnishings, have a glass of wine and enjoy live music after a long day of walking at the Falls. You will nod off and...

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Helpful?
Thank carriejean
Doug U, General Manager at The Giacomo, responded to this review

Thank you for posting such a nice review. I am delighted you were able to experience some of the services and amenities we provide for all of our guests. We really appreciate your recommendation to other travelers. I look forward to having you as a guest again at the Giacomo when you return to Niagara Falls.

Rotterdam, New York
Reviewed 15 September 2015

Great Welcoming Staff. Very clean, nice room. Great Free breakfast. This hotel was part of the Choice One Privilege program. So glad because I would go there again. We were there July 24-26th. Across the street and up one block they blocked off a road and there was a live band and vendors, very nice, unexpected fun afternoon. Close to...

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Helpful?
Thank sawyershane
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your positive review and for celebrating your anniversary at the Giacomo. I am so glad to hear that you enjoyed your stay with us. I will be sharing your nice comments with the staff. It is nice you were able to enjoy your afternoon on Old Falls Street. We look forward to your return in the future.

upstate NY
Reviewed 15 September 2015

Beautiful remodeled 1930's building with great service. Every night between 7 and 8 there is complimentary wine on the 19th floor, which has a fantastic view of the whole area. Only 39 rooms so book early if you want to treat yourself with a stay here. Short walk to the State Park Falls too.

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Helpful?
Thank hfdad
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your review and for choosing to stay at the Giacomo during your stay in Niagara Falls. We appreciate your positive comments and I am glad you enjoyed your stay. We hope you will consider the Giacomo again in the future.

Columbus, Ohio
Reviewed 12 September 2015

With it's preserved Art Deco exterior and beautifully updated interior, this is the best place in Niagara Falls, NY. It is located 3 blocks from the entrance to the Niagara Falls State Park, a short walking distance. It has free valet parking. The staff was friendly, engaging and helpful. The lounge on the first floor is beautiful and a great...

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Helpful?
2Thank Susan S
Doug U, General Manager at The Giacomo, responded to this review

What a wonderful review, we truly appreciate your business and trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to your return in the not so distant future.Thank you again!

new york, United States
Reviewed 10 September 2015

We stayed at The Giacomo July 4th for only one night and wish we had more time to spend there. Simply beautiful place... Front desk staff was beyond accommodating for our needs. Gorgeous room, very clean, we had partial views of the falls. Complimentary breakfast was fantastic.

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Helpful?
2Thank Nina A
Doug U, General Manager at The Giacomo, responded to this review

Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay and found the Giacomo a beautiful place. We are all very proud of the building and the services we provide. I hope you find the time to stay with us again in the future.

Neptune, New Jersey
Reviewed 9 September 2015

We stayed here August 1- August 2, 2015 on our getaway in Niagara Falls. This place is the best hotel in Niagara Falls, NY. The Giacomo is a renovated historic building with residencies, and beautiful hotel suites under the same roof, and is in walking distance of the Falls, lots of restaurants and shops, casino, Old Falls Street, and lots...

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Helpful?
2Thank MattCheeks
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying with us on your trip to Niagara Falls and for taking the time to post such a detailed review. We do take pride in catering to our guests' needs the best we can. I am so pleased you enjoyed your stay and appreciate you recommending us to other travelers. We hope to welcome you back to...

Saint Louis, Missouri
Reviewed 31 August 2015

We had asked our previous night's Choice hotel desk clerk if there was a Choice hotel in Niagara. That clerk told us only about this hotel. There was another one, right next door for $40 less per night. After we got over that, we checked in anyway and decided to make the best of it, and we are glad we...

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Helpful?
3Thank funflyngrl
Doug U, General Manager at The Giacomo, responded to this review

We appreciate your recent stay at the Giacomo. Thank you for your review. I am so glad to hear you enjoyed your stay with us and found our breakfast to your liking.Our location is perfect for exploring the Falls and it is nice you were able to take advantage of some of the services we offer all of our guests....

Albany, Georgia
Reviewed 27 August 2015

This hotel was wonderful...the breakfast was excellent we were there for a week. Jeffrey and Jessica the customer services was unbelievable. I will be back soon. I won this trip on The Price Is Right Show on 2/24/2014 and it was an awesome trip I encourage anybody to go. The view from the 19th floor was unbelievable you can see...

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Helpful?
3Thank Jeanette H
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you posting a review. We were so delighted to have you stay with us for a week. We are so pleased you enjoyed your time with us. I will be sure to share your kind comments with Jeffrey and Jessica. We definitely look forward to welcoming you back to the Giacomo.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: ₹ 8,930 - ₹ 24,157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Giacomo staff and other travellers.
16 questions
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Questions? Get answers from The Giacomo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a simple king size bed room to a room with a fireplace and Jacuzzi, obviously it will cost extra, but not that much more.”
423guyw, 20 Mar 2017 | Read review
“get as high as you can, spend extra for the view . off season lower rates..Winter ice on the Falls is awesome”
michaelsP5602QV, 18 Mar 2017 | Read review
“Our room in the back was very quiet.”
  • View from 19th floor lounge area
kdfrench, 5 Mar 2017 | Read review
“I would ask for rooms on the back of the hotel for a view of the rivers. The front is a view of the street and casino.”
  • Sky View Lounge
  • Room
  • From the Sky View Lounge
RebeccaRushlow, 1 Mar 2017 | Read review
“We had a spacious corner room”
  • Ceiling of room; a little stark, but at least they have sprinklers!
Memphis_gal_8, 6 Feb 2017 | Read review
5 of 5
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US$ 188* /night
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Prices are for 1 room, 2 adults
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