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The Giacomo

Booking.comUS$ 188*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 223*
US$ 188*
US$ 223*
US$ 188*
US$ 192*
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The Giacomo
The Giacomo
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853 Reviews from our TripAdvisor Community

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Showing 809: English reviews
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New York City, New York
Reviewed yesterday NEW

We stayed at this hotel for 2 nights for a getaway to Niagara Falls. It's a beautiful hotel and very clean. The staff are very nice and helpful. Our room was pretty and had a whirlpool tub in the bathroom. When we arrived, there were chocolates in the room. The room has a Keurig coffeemaker and a small fridge. The...

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Helpful?
Thank RedbirdFL
Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 20 March 2017

This is the best kept secret of a place to stay. Almost don't want to let the word out! We stayed March 16-19, 2017. We had a conference in the US side of Niagara Falls but accidentally booked a hotel in Canada. Canceled that one and the Conference Center recommended Giacomo. Wow every staff member was very nice and friendly,...

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Helpful?
1Thank Guy W
About Hotel's Favourite Review
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing to stay at the Giacomo when you were in Niagara Falls and for writing a review. We sincerely appreciate your kind words about our hotel and your recommendation to other travelers. We look forward to welcoming you back to the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 1 week ago via mobile

I went to get married in Niagara Falls and they recommended me this hotel and it was awesome. The people in the hotel helped us a lot and they were very kind. If you are going with friends or family this is the place for you. I hope someday I could come back!

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Helpful?
3Thank Alexa V
Doug U, General Manager at The Giacomo, responded to this review

Congratulations on your recent wedding in Niagara Falls! It is fantastic that you found our staff helpful and kind. They all strive to provide our guests the best experience possible. We hope you can return to the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 1 week ago via mobile

This is the second time that I have stayed at The Giacomo and had a great experience both times.... rooms were comfy and the milk and cookies in the evening were an added bonus. The buffet breakfast was also pretty good. All around a good stay-- would recommend.

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Helpful?
1Thank Chris K
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo again and writing a review. I am happy to hear that you had another great experience. We appreciate your recommendation to future visitors and hope to see you again soon. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 2 weeks ago via mobile

We arrived to Niagara Falls this spring for our wedding. We had arranged the Giacomo for a recommendation of our wedding planner. There was 10 of us and we needed a warm and family place to be. The Giacomo is very comfortable and cozy. If you wish to have a nice view from the US side of the waterfalls, they...

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Helpful?
Thank Luis Alberto C
Doug U, General Manager at The Giacomo, responded to this review

Congratulations on your wedding! We are delighted that you decided to stay at the Giacomo and thank you for posting a review. It is great that you all enjoyed your time with us. We truly appreciate your detailed positive feedback and look forward to welcoming you back in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel...

Atlanta, Georgia
Reviewed 2 weeks ago

This hotel is really close to a bunch of restaurants and the falls (a 5 minute walk). The ladies working the front desk were very kind and courteous. The breakfast buffet offered at the hotel was very delicious and there were plenty of options from cereal to eggs and bacon to toast with Nutella. The hotel also had a viewing...

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Helpful?
Thank Vasko_de_Travel
Doug U, General Manager at The Giacomo, responded to this review

Thank you for choosing the Giacomo and posting a review. We are delighted to hear that you enjoyed your stay with us. It is great that you found our breakfast a good way to start your day and that you were able to see the view from our Sky View Room on the 19th floor. We truly appreciate your recommendation...

Reviewed 4 weeks ago via mobile

Stayed here one night. Hotel property is in a great location. Easy walk to everywhere you could want to go. The hotel lobby is beautiful. Excellent setup. Staff was very friendly and helpful. The rooms are a great size and have an awesome boutique look to them. Bed was very comfy and soft. Now to some minor issues which could...

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Helpful?
Thank GregDemers
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo. We truly appreciate your detailed review and are glad that overall you enjoyed your time with us. I do apologize for the issues you faced during your stay. We will be using your feedback to help us improve for all of our guests. We are in the process of painting all of our...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

Went to Niagara Falls for a short getaway with my fiancée. Elegant hotel with a professional and helpful staff. The view from the lounge was amazing. Highly recommend staying here as you the hotel is a great value for any type of visit. If we return to Niagara Falls, we definitely stay at the Giacomo again.

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Helpful?
Thank A TripAdvisor Member
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you choosing the Giacomo for a short getaway. Thank you for posting a review. We are happy you enjoyed your time with us and that you would highly recommend the Giacomo. We hope to welcome you back again in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Sound Beach, New York
Reviewed 18 March 2017

as an emigrant from Niagara falls who left during the rust belt refuggee outflux of the 1970's this boutique hotel once housed my doctor's office. great views of the falls, great off seasonprices and awesome architeture. only thing, was developed by a notorious right wing anti union contractor/real estate mogul. my brother, a retired union construction man, was pissed at...

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Helpful?
Thank Michael S
Doug U, General Manager at The Giacomo, responded to this review

Thank you for staying at the Giacomo during your visit to Niagara Falls to see your family. We appreciate your recommendation and are happy that you feel the Giacomo is the best hotel in Niagara Falls. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

Reviewed 14 March 2017 via mobile

This is a great boutique hotel, beautiful room , our stay included breakfast which was very good, we had valet parking. You are able to go up to 18th floor, a room with tv and couches to relax and views all around

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Helpful?
Thank Judy J
Doug U, General Manager at The Giacomo, responded to this review

We appreciate you choosing to stay at the Giacomo and thank you for your kind words about your stay. We hope to welcome you back to Niagara Falls and the Giacomo in the future. Regards, Doug Ujeski General Manager The Giacomo An Ascend Hotel Collection Member

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Giacomo, an Ascend Hotel Collection Member(R) in Niagara Falls, NY near Maid of the Mist is a towering achievement of art deco architecture. Located in a nationally-registered historical building, this boutique hotel in Niagara Falls is within walking distance from the brink of the naturally beautiful Niagara Falls, as well as a host of other attractions The Giacomo is the premiere luxury boutique hotel in Niagara Falls. Experience the majestic wonder of Niagara Falls in the world-class setting of the Giacomo Hotel - Niagara's only upscale boutique hotel. The epitome of Art Deco Architecture, the Giacomo has been completely renovated to feature ultra-modern innovations and the highest standards of personal service to satisfy the needs of the most discriminating traveler. ... more   less 

Additional Information about The Giacomo

Address: 222 First Street, Niagara Falls, NY 14303
Region: United States > New York > Niagara Falls
Price Range: ₹ 8,866 - ₹ 24,028 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Giacomo 3*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Choice Hotels, Hotwire, Orbitz, Cancelon, Hotels.com, Priceline, Travelocity, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Giacomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Giacomo Hotel Niagara Falls
Hotel Style:
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from The Giacomo staff and other travellers.
16 questions
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Questions? Get answers from The Giacomo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a simple king size bed room to a room with a fireplace and Jacuzzi, obviously it will cost extra, but not that much more.”
423guyw, 20 Mar 2017 | Read review
“get as high as you can, spend extra for the view . off season lower rates..Winter ice on the Falls is awesome”
michaelsP5602QV, 18 Mar 2017 | Read review
“Our room in the back was very quiet.”
  • View from 19th floor lounge area
kdfrench, 5 Mar 2017 | Read review
“I would ask for rooms on the back of the hotel for a view of the rivers. The front is a view of the street and casino.”
  • Sky View Lounge
  • Room
  • From the Sky View Lounge
RebeccaRushlow, 1 Mar 2017 | Read review
“We had a spacious corner room”
  • Ceiling of room; a little stark, but at least they have sprinklers!
Memphis_gal_8, 6 Feb 2017 | Read review
5 of 5
Booking.com
US$ 188* /night
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AscendHotelsUS$ 188
Expedia.comUS$ 192
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Prices are for 1 room, 2 adults
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