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Would highly recommend this place. Everyone who worked there was so nice, they location was great and the room was amazing. Our bed was comfortable. The air/heat worked perfect. The bathroom was big. Overall, great place and would highly recommend to stay here!More
Response from Doug U, General Manager at The GiacomoResponded 3 days ago
Thank you for the review of your stay at the Giacomo. We appreciate your high recommendation for future travelers. It is great that you found our staff nice, our location great and your room amazing. We hope you may return in the future.
Easy check in. Good breakfast. Cookies and milk at night. Elevator was a little shaky sometimes. Clean room large bathroom stayed in standard king room. Fridge coffee maker provided in room. Good wi fi connection.More
Response from Doug U, General Manager at The GiacomoResponded 4 days ago
Thank you for staying at the Giacomo and for posting a review. We are happy you found our breakfast and wi fi good. Our nightly cookies are very popular with our guests. We hope you may return again in the future.
The hotel is an old style hotel that could use some modern amenities like an automatic door at the entrance.
The hotel was very stylish and has thoughtful decor, however, there are a lack of power plugs close to the bed. The front desk was...More
2 Thank bgoliver
Response from Doug U, General Manager at The GiacomoResponded 1 week ago
Thank you for staying at the Giacomo and your review. We appreciate your feedback about your experience and your suggestions for improvement. We hope you will return again in the future.
An Ascend Hotel Collection Member
Stayed for three nights on a weekend get away. The staff was friendly and helpful. Parking/valet was awesome. The breakfast was yummy and filling. Would stay again when in Niagara. Absolutely no complaints.More
Response from Doug U, General Manager at The GiacomoResponded 2 weeks ago
Thank you for choosing the Giacomo for your getaway and for writing a review. We are happy you found our breakfast, valet parking and staff to your liking. It is great that you would stay with us again. We look forward to welcoming you back...More
Stayed here for one night with my husband celebrating our 30th wedding anniversary and were not disappointed. From the greeting when we arrived, the valet parking, comfortable surroundings and a warm hotel out of the snow we will definitely be recommending. Our room was spacious,...More
3 Thank thedixons24
Response from Doug U, General Manager at The GiacomoResponded 4 weeks ago
Happy 30th Anniversary! We are delighted you chose the Giacomo to be a part of your celebration! We thank you for your kind words of encouragement and hope to be a part of future celebrations.
An Ascend Hotel...More
Sorry, don’t know the answer to that. We were only there for a couple days and everything we wanted to see or do was in easy walking distance from this hotel. The hotel is great, rooms aren’t large but very comfortable.