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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Niagara Falls
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Showing 435: English reviews
Port Charlotte, Florida
Reviewed 10 June 2014 via mobile

We were stuck in Niagara & our company put us up here. Ashley C. Went ABOVE & BEYOND to make SURE we were well taken care of!!! I travel a LOT & have NEVER been treated so well, even at 5 star resorts!!!! I would DEFINATELY recommend this hotel to others!!! Thanks for the GREAT service!!!

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Thank Lee2385
Reviewed 8 June 2014 via mobile

Everything you could hope for in a last minute find! Great location, easy 15 min drive to falls. Friendly staff all around, someone at the front desk was up all night. Breakfast was what you'd expect from any free hotel buffet. Exceptionally clean and comfy. Relatively new furniture. Only complaints were the amount of towels and the hot water didn't...

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Thank Dfrans692
Kansas City, Missouri
Reviewed 7 June 2014

We reserved a jacuzzi room, and received a call several days before we arrived that the jacuzzi was not working in the room. They were going to try to fix it before we arrived, but if they couldn't, we would receive a credit on our bill. They weren't able to fix the jacuzzi, but did give us a generous credit...

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3Thank Mark M
Rochester, New York
Reviewed 22 May 2014

My family stayed here for two nights during a funeral service. We required six rooms together and the use of the pool and conference room. All of our needs were met and the hotel management and staff worked hard to make our stay during this difficult time an absolute pleasure. The location is away from the Falls but close enough...

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3Thank Travelpapi153
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Travelpapi Our condolences on your recent loss. Thank you for your recent stay and taking the time to review our property. We take pride in our hospitality and glad the staff could help out in your time of need. We look forward to hosting you again in the future under better circumstances. Thank you.

Mumbai, India
Reviewed 22 May 2014

On our way to Niagara Falls there was a sense of huge expectations and you guessed it correctly. The experience belied the expectations and said "The most beautiful place in the world". To see the Niagara Falls must be every ones expectation and to see it is a delight. The Maid of the Mist at the Niagara is awesome. After...

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2Thank mahendra_kalantri
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Mahendra Thank you for your recent stay and taking the time to review our property. We do agree that Niagara Falls is truly one of the most spectacular sights to be seen in person. We are truly glad you enjoyed your stay and we look forward to seeing you again in the future. Thank you.

Mississauga, Canada
Reviewed 13 May 2014

We want to take the opportunity to thank the staff and especially "Mandy" for their excellent service and attention to our needs during our experience with the hotel. We were staying here before our departure to Florida via Allegiant Airlines. As this is a short distance to the airport it is a most desireable location to stay and park. As...

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Thank Mary Anne P
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Mary Anne P Thank you for your recent stay and the kind words about our property. At the Holiday Inn Express we are a proud member of the IHG group of families and glad that our attention to customer satisfaction came across in your stay. We look forward to seeing you again before your next trip to Florida. Thank...

Reviewed 4 May 2014 via mobile

The hotel staff was friendly. They upgraded me to a suite upon arrival. The place was clean and rooms were spacious. Breakfast was good an plentiful. The only complaint was the eggs. I have no idea what they were serving, but I have traveled all over the world, have eaten fresh eggs to eggs out of a carton, these were...

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1Thank Itravelots66
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Itravelots66, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. We're sorry you were not well satisfied with the breakfast selections we offer. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank...

Indore, India
Reviewed 3 May 2014

we been here 2 yearss back.good buddget property with freindly staff.rooms aare good n clean.commutation to niaagra faallss available.ccourteous staff.ambience of the rooms iss good.any queries caan be addressed to dr anand bhagwat 00919826651096

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Thank anand1000
Pickering, Canada
Reviewed 15 April 2014

Our 3rd visit in last 2 years. Holiday Inn Express has yet to disappoint us. Well-organized, clean, comfortable, polite staff. 5 mins to the Fashion Outlets Mall. Special mention to the fellow who runs the breakfast - remember him from last time as well, but forgot to note his name. He knows how to keep things moving when it gets...

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2Thank Elwood2012
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Elwood2012 Thank you for making us your choice when staying in Niagara Falls and taking the time to review our property. Repeat guests such as yourself make up a large percentage of our business and we could not be more grateful. Bobby runs the breakfast in the morning and I let him know of the compliment you provided. We...

Farmington, New Mexico
Reviewed 29 March 2014

We booked this hotel before doing a lot of research on the town of Niagara. The hotel isn't in a bad part of town, but isn't at close to Niagara Falls (the falls) as we thought. From the falls, you go through a bit of a sketchy area to get to the Hotel, but there are restaurants and other things...

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Thank AnB_4ever
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Anb4ever Thank you for choosing to stay at the Holiday Inn Express Niagara Falls which is a proud member fo the IHG brand. We appreciate you taking the time to review our property as feedback ensures we are running the best property we can. As to the location, it is true we are not downtown next to Niagara falls,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Region: United States > New York > Niagara Falls
Price Range: ₹ 6,418 - ₹ 18,864 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Niagara Falls staff and other travellers.
12 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are nice an spacious lots of room to sit other than the bed”
ja2015314, 15 Apr 2017 | Read review
“Avoid lowest floors near the pool; the higher, the quieter”
shalomsaint, 11 Apr 2017 | Read review
“Hotel is understaffed. Do not expect much after 3 PM, the reception is alone at the desk.”
Rubio4u, 31 Mar 2017 | Read review
“Rooms are quite large and very comfortable. Modern”
cathleenw920, 3 Feb 2017 | Read review
“Do not get the Jacuzzi suite on the ground floor”
ManyFirstsTogether97, 11 Dec 2016 | Read review
5 of 5