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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Niagara Falls
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Showing 435: English reviews
Reviewed 11 October 2014 via mobile

I recently checked into the holiday inn express and immediately checked out. Upon arrival, I checked the bed, pulled back the sheets etc. when I pulled them back there was hair all over the mattress cover. I looked in the bathroom and noticed blood on the side of the tub. I called the front desk and they sent housekeeping up...

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Helpful?
1Thank Tara W
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Tara W It as obvious to our staff as soon as you checked in that you wanted a refund on your room for reasons that were not made clear. Lying about "supposedly" finding blood is a cheap way to defame a business that prides itself upon running a clean establishment. We pride ourselves on superior hospitality as can be...

Oklahoma City, Oklahoma
Reviewed 1 October 2014

Excellent service and great room. This hotel is away from the touristy part of Niagara Falls, and we were very happy with our stay. Breakfast was great and the breakfast hours were very weekend-friendly. I would highly recommend this hotel. The neighborhood on the way to the hotel was a little questionable-looking, but the hotel was great.

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Helpful?
Thank okmusicman
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Okmusicman Thank you for your recent stay and taking the time to review our property. Most visitors to Niagara Falls prefer to stay where we are located as it is only a 10 minute drive to the Falls and we are located next to all the shopping and dining options. We are glad you enjoyed our complimentary breakfast and...

New Delhi, India
Reviewed 30 September 2014

We stayed there for a night, great place, comfy rooms and bed, Complementary breakfast, pool, I had a sore back after 8 hrs drive and I woke up completely refreshed, it's hardly 15 mins from the falls, would love to stay here again....

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Helpful?
Thank pgsmh1
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear pgsmh1 Thank you for taking the time to stay smart with us at the Holiday Inn Express Niagara Falls and taking the time to review our property. We are always striving to run a great operation and constant feedback from guests is a always great to receive. We look forward to hosting you again in the future. Thank you.

Wendell, North Carolina
Reviewed 22 September 2014 via mobile

We stayed here for 2 nights while visiting the Falls. The front desk clerk gave us an awesome deal at check in by reducing the rate both nights. Our room was very close to the elevators but not noisy as I feared. The free breakfast was your typical Holiday Inn breakfast, but it was very good. There wasn't enough seating...

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Helpful?
Thank Uncxraygirl
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear UNCxraygirl Thank you for taking the time to review our property and choosing to stay smart with us at the Holiday Inn Express Niagara Falls. We are glad you enjoyed your stay and apologize that the light was not fixed during your stay. We hope to improve on our service during your next trip to the area. Thank you.

Walldorf, Germany
Reviewed 21 September 2014

There is really nothing to complain about at this place, it's a typical HIE. Staff was friendly, room nice and clean, breakfast, well, as it usually is in these places. If you want to stay close to the airport (KIAG) it's perfect. If you intend to visit the falls, you may want to check hotels closer by, as they might...

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Helpful?
1Thank terbang
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Terbang Thank you for your recent stay at the Holiday Inn Express Niagara Falls. We are glad that are commitment to hospitality showed in your recent stay and we look forward to hosting you again on your next trip to Niagara Falls.

Boston, Massachusetts
Reviewed 17 September 2014 via mobile

Stayed here for a couple nights with my girlfriends on a trip to see the falls. We decided to stay away from the falls and border and chose here. The hotel was up to usual Holiday Inn Express standards. Good sized clean rooms, comfortable beds, fairly modern, breakfast buffet, and other good amenities. The neighborhood leaves alot to be desired....

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Helpful?
Thank BrittyBearBoston2
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear BrittyBearBoston2 Thank you for choosing to stay smart with us at the Holiday Inn Express Niagara Falls and taking the time to review our property. It is true that we are located away from the falls, but most people prefer our location as it is closer to the shopping and dining options. In terms of being a "sketchy" location,...

Pickering, Canada
Reviewed 3 September 2014 via mobile

Stayed for one day for a shopping trip. Location is great its 5mins drive to the outlet mall and probably 20mins drive to shopping in amherst and other areas. clean and descent size rooms with very welcoming staff. There is free wifi and cable on tv including HBO. Complimentary breakfast is very descent and a good spread but i suppose...

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Helpful?
1Thank SuzNamJoe
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear SuzNamJoe Thank you for choosing to stay smart at the Holiday Inn Express Niagara Falls and taking the time to review our property. We appreciate the feedback regarding your current stay and will do our best to make the necessary improvements. We look forward to hosing you again in the future. Thank you.

Reviewed 2 September 2014

This is the second time we stay at a Holiday Inn Express and it is always a great stay! The staff is great and rooms are very comfortable and clean; for breakfast there are a lot of options and everything is good. I would def stay here again!

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Helpful?
Thank Paula C
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Paula C Thank your for choosing to stay smart at the Holiday Inn Express Niagara Falls and taking the time to review our property. Customer feedback is vital to our running a proper operation and we are glad you enjoyed your stay. We look forward to hosting you again in the future. Thank you.

Lee, Massachusetts
Reviewed 31 August 2014

We go across the border shopping a few times a year. And always stay at this location. It is always spotlessly clean and the staff are amazingly friendly. The breakfast has plenty of options both hot and cold. Cant wait to get down there again for some xmas shopping

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Helpful?
1Thank Canada_shrimper
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Canada_Shrimper Thank you for taking the time to review our property and being a repeat customer at your property. We are glad that our dedication to hospitality has showed in your visits. We look forward to your next visit! Thank you.

Guelph, Canada
Reviewed 30 August 2014

Were shopping in the area and this hotel has a great location as you are within 10 minutes of everything. The hotel was clean and the staff was more then friendly. Pool area had no hot tub...but was clean and we enjoyed a swim. The breakfast is always good at H.I Express...and this was no different. Was clean and the...

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Helpful?
2Thank P R
HIENFMgmt, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear PR Thank you for choosing to "Stay Smart" with us at the Holiday Inn Express Niagara Falls. We are glad you enjoyed your stay and pleased that our focus on top notch hospitality showed during your visit. We look forward to hosting you again in the future. Thank you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Region: United States > New York > Niagara Falls
Price Range: ₹ 6,444 - ₹ 18,817 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Niagara Falls staff and other travellers.
12 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are nice an spacious lots of room to sit other than the bed”
ja2015314, 15 Apr 2017 | Read review
“Avoid lowest floors near the pool; the higher, the quieter”
shalomsaint, 11 Apr 2017 | Read review
“Hotel is understaffed. Do not expect much after 3 PM, the reception is alone at the desk.”
Rubio4u, 31 Mar 2017 | Read review
“Rooms are quite large and very comfortable. Modern”
cathleenw920, 3 Feb 2017 | Read review
“Do not get the Jacuzzi suite on the ground floor”
ManyFirstsTogether97, 11 Dec 2016 | Read review
5 of 5