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All reviewsstewart airportgood sizeconvenient place to staypaul mitchellhotel amenitiescheck in was smoothbusiness travelmini fridgeoff the highwayrooms are clean and comfortablestaff was very friendly and helpfullight sleepernice stayhotel is locatedstayed for one nightking bednys thruway
Friendly check in service. Very accommodating. Lobby was clean, as was the room. Only glitch is I had to call to figure out wi Fi as it did not auto connect and did not bring me to the login in page. Problem easily resolved with...More
I stayed at this Courtyard for only one night, which is why I could only give it four stars. When I walked in, the lobby and eating area were spacious and clean. Check-in was smooth. My room was clean and very comfortable. Although, my pillows...More
They gave us a really hard to get a late checkout. Would only offer to 1 pm. Had to call hotels.com to get late checkout to 2 pm. We offered to pay a day rate but they still refused. All other hotels in the area...More
1 Thank Devyani G
Response from Patricia E, General Manager at Courtyard by Marriott Newburgh Stewart AirportResponded 22 January 2018
Thank you for taking the time to respond to this survey. Please accept my sincere apologies. I have addressed the issues at hand to insure this does not occur in the future.
Really confortable. We arrived late and people were really nice. For a night it is a good compromise. Just a thing, a little bit noisy.
Beds are confortable and bedroom nice.
We stay there because we want to visit OCC.
It was disappointing!
I arrived at 9:30 and was told the elevator was not working, ok that happens, I had checked in online and usually ask for the top floor,
since the elevator was not working
I asked for a first floor room, I was...More
1 Thank MikeSafety01
Response from Patricia E, General Manager at Courtyard by Marriott Newburgh Stewart AirportResponded 14 November 2017
Thank you for taking the time fill out a survey. Please accept my apologies for the inconvenience of the elevator being down. I have addressed these issues to my staff. Again, Please accept my sincere apologies.