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Good and comfortable stay. Close to restaurants and shopping. The hotels Moose River restaurant served a great breakfast. Great portions. Rooms were impressively spotless and clean. Free internet was great.More
Response from HolidayInnUtica1777, Front Office Manager at Holiday Inn UticaResponded 13 August 2015
Thank you for taking the time to let us know about your recent stay with us. We are glad to see we made you comfortable and a happy guest. We hope that if you ever return to the Utica area we will be your choice...More
I stayed for five nights while on business in New Hampton. The room was nice and clean. The housekeeping staff was very friendly and did a very good job of cleaning the room.
The cons: the refrigerator in room 129 did not work.
Thank Larry T
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 21 January 2015
Thank you for taking the time to post your review. I have addressed your concerns with our maintenance department in order to get the refrigerator fixed in room 129. I have also given your very nice comments to our executive housekeeper in regards to his...More
Reasonably priced. "Soft" pillows were fantastic. Huge bathroom. That's it. Trip Advisor shows "Free Breakfast" for up to 2 adults sharing a room. We were told we had to pay for breakfast. I am a loyal IHG member. I was greeted as such when checking...More
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 17 November 2014
Thank you for taking the time to tell us about your recent stay with us. I apologize that it was not the best stay. I have spoken to the housekeeping manager in regards to making sure that the heat is turned on for the rooms...More
Had my baby shower here in October, food was excellent. Unfortunately, the sole server for my shower was incredibly rude to myself and my family. Numerous times. My family and I tried to not let it ruin our day, but something as simple as asking...More
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 12 November 2014
Thank you for letting us know and I will have Chris contact you as soon as she can.
This hotel is convenient, pleasant and reasonably priced. It was clean and the beds were very good. It could use some updating but overall, it is better than most other places in the area. Staff was pleasant and helpful. They will also permit dogs. Was...More
Thank mark n
Response from Amanda1777, Front Office Manager at Holiday Inn UticaResponded 14 October 2014
Thank you for your review. We appreciate you taking the time to let us know that you had a wonderful stay with us and we are happy to here that you will be back. Thank you again and we look forward to having you as...More
US$ 129 - US$ 198 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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