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Candlewood Suites - Nanuet

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104 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites - Nanuet
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Showing 102: English reviews
Guildford, United Kingdom
Reviewed 25 October 2014

Daughter and I arrived at 11:45pm and reception asked “did you get here by car?”, “of course” I responded “it has taken us an hour to get from Newark Airport” there was a sense of impending doom in the air. “Well, I am afraid we are over booked and have sold your rooms but you are in the Holiday Inn...

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Helpful?
5Thank Chymron
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Chymron, Thank you for your feedback! We are very sorry about the situation that occurred when you came to stay with us. As an extended stay hotel most of our guests are here long term. As part of this, there are some times that unforeseen circumstances would lead a guest to change their departure date last minute. While extremely...

Reviewed 20 October 2014

Great place with a good price. Laundry was free. Room smelled a little stale when we arrived but improved with time. Employees were helpful. Room was clean and comfortable. No vending machines but their 'store' was well stocked and purchases were on the honor system. Gym facilities looked good but I didn't try.

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Helpful?
Thank patriciaa486
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hey patriciaa486, Thank you for staying with us and for leaving your feedback! We are glad to hear that you found us to be a "great place with a good price." We also are happy to hear that you found our employees to be helpful and our room to be "clean and comfortable." We hope to have the opportunity to...

Rochester, Michigan
Reviewed 15 October 2014 via mobile

1st off if you like really cheap hotels then stay here. Many problems with this hotel. Let me tell you my experience and hopefully yours will be better. Broken A/C unit never turned off the whole 7 days I was there. The smell of the room was bad and the whole 2nd floor smelled bad my entire stay. A train...

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Helpful?
1Thank GeniusTravelers
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello TatooedTravelers, We very much appreciate your staying with us and for leaving your feedback. We are distressed to hear about your experience at our hotel. We are sincerely sorry about the issues with your A/C unit. Our maintenance staff is very responsive to repairs if they stop working and we will be investigating what went wrong. We take a...

Gardner, Massachusetts
Reviewed 17 September 2014

To start let me say this low ratings not due to the fact this is an affordable lower cost hotel. It is based on what one should expect from any major brand affordable hotel... Stayed here recently for a few days in town on business. The Good - The room seemed pretty clean. I did not pull out a UV...

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Helpful?
Thank David S
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello David S, Thank you for staying with us and for leaving your feedback. We really do appreciate all comments on our hotel as it helps make us better. Due to the sensitive nature of your response we can not comment on it, but your words have been passed to the appropriate departments. All the best, Dave M. Guest Services

New York
Reviewed 15 September 2014

We stayed overnight for "date night" and I really cannot complain about anything at all. Check-in was smooth and fast. Customer service was great when we needed them - we called upon them twice during our stay. The vending machine system was pretty strange for a hotel - you basically choose what you want and put the money in a...

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Helpful?
Thank Soulful403
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Soulful403, Thank you for staying with us and for taking the time to send your feedback! We are so glad to hear that you enjoyed your time here! To hear that our staff was great when you needed them is flattering. We are also thrilled to hear that you found our kitchens to be useful and took notice of...

Rehoboth, Massachusetts
Reviewed 5 September 2014 via mobile

I've been visiting this area for over 50 years I have stayed at all of the hotels in the area this hotel has clean rooms as nice as any other hotel but what they have in the other hotels don't have is the staff because at this hotel the staff is exceptional Mary welcomed us with a smile when we...

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Helpful?
1Thank psrees1962
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello psrees1962, Thank you for staying with us and sending your feedback! We are thrilled to hear that you found our rooms to be nice and clean, but we are even happier to hear that our staff is what puts our hotel over the top. Our entire team works hard to be personable and provide a warm, welcome feeling for...

Harrisburg, Pennsylvania
Reviewed 29 August 2014

This is clearly one of those IHG brand hotels that have missed updating over the years... The toilet in my bathroom has a disgusting build up on the bottom (often missed by untrained housekeeping staff). The furniture is dingy. I'm in a smoking room and the hallway often smells like marijuana (relieved my daughter didn't travel with me this time)....

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Helpful?
Thank Lakiya T
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Lakya T, Thank you for staying with us and taking the time to write your review! We are sincerely sorry to hear about the problems you encountered during your stay. Your comments have been passed along to each department. We do apologize about the issues with our fax machine while you were trying to send your document. Unfortunately, our...

Big Canoe, Georgia
Reviewed 27 August 2014

We were moving from Connecticut to our new home in Big Canoe, Georgia and need a place to stay the first night. We wanted to be past NYC and not have to pay a lot while still being able to experience comfort and reasonable amenities. The Candlewood Suites hotel in Nanuet, NY provided all of these. It was a pleasant...

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Helpful?
Thank ChuckH06371
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello ChuckH06371, Thank you for staying with us and for sending your feedback. We are glad to hear that you found your stay here pleasant, especially during your long move. It's great to know that we were able to provide you comfort on your long journey. We sure hope everything has gone and will continue to go smoothly as you...

Reviewed 26 August 2014

Had a one night stay here. It was close to restaurants which was our main concern. The hotel looks clean but carpet needs updating and cleaning both in hallways and rooms. That might explain the smell in the hallways. Our room had a patch where the carpet had been repaired. Room looked like a small apartment with refrigerator, sink, and...

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Helpful?
Thank marcarelisa
David M, Guest Relations Manager at Candlewood Suites - Nanuet, responded to this review

Hello Marcarelisa, Thank you for staying with us and for taking the time to write your review! We are very happy to hear that you found our rooms to be clean and our amenities like the free washer/dryers, dvd rentals, and business center to be useful. We are glad to hear that you found some of the local restaurants in...

Reviewed 7 July 2014

The room was quite big and clean. And the Staff was friendly. Location was good, it is very close to T.J Maxx if you are looking for shopping, and Cheesecake Factory famous for its delicious cheesecakes. The only thing we dont like is Air condition. It was too noisy, we had to turn it off during sleep. Generally everything was...

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Helpful?
3Thank Gonca G
David M, Guest Services at Candlewood Suites - Nanuet, responded to this review

Hello Gonca G, Thank you for staying with us and for taking the time to write your review! We are glad to hear that you enjoyed your stay with us and that you found our staff friendly. We work very hard to provide a welcoming environment for all guests. It's great to know that you have seen some of the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection. The Candlewood Suites Nanuet is the only all-suite extended stay hotel in Rockland County. In the heart of the Historic Hudson Valley only 20 miles from New York City, Nanuet is conveniently located off the NY State Thruway with easy access to both Palisades Interstate Parkway and Garden State Parkway. We are minutes from Dominican College, Palisades Mall, Woodbury Common Outlets, Rockland Community College and West Point Military Academy We are the perfect place for your next stay and a great alternative to a corporate apartment and relocation housing. Each spacious suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over sized executive desk with free high-speed Internet access and two separate phone lines - check email and talk on the phone at the same time. Our setting is the perfect choice for business or leisure travelers. Earn Priority Club Points for each qualifying stay. Relax in the overstuffed recliner while you enjoy the DVD player or VCR and movies from our complimentary lending library at the front desk. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and beverage items at value prices. ... more   less 

Additional Information about Candlewood Suites - Nanuet

Address: 20 Overlook Boulevard, Nanuet, NY 10954
Region: United States > New York > Nanuet
Price Range: ₹ 7,029 - ₹ 7,780 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Nanuet 2.5*
Number of rooms: 124
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Also Known As:
Candlewood Suites - Nanuet Hotel Nanuet
Candlewood Nanuet
Nanuet Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites - Nanuet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a railroad nearby (again, never heard it), but to be sure, get a room overlooking the front of the hotel.”
 of 5 bubbles kbt4me, 10 Nov 2016 | Read review
“Top floor. Corner. Walls are thin so you can hear everything”
 of 5 bubbles maylee32, 30 Oct 2016 | Read review
“I had the room right as I walked out of the elevator! It was Good for me.”
  • The worst thing to put in a hotel room. This is underneath kitchen sink. Indicates You have Rode
  • Two stove top burner.
  • Nice size closet
  • Entrance. Closet on right.
  • Restroom.
  • Comfy Bed!
  • View from room...parking lot.
  • Really liked the 'L' shaped table. Very useful.
 of 5 bubbles FaritaSF, 28 Apr 2016 | Read review
“Quite floors”
 of 5 bubbles somenathb423, 16 Apr 2016 | Read review
“Choose a room at another hotel”
 of 5 bubbles F1502YQpauld, 9 Oct 2015 | Read review
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