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This is an immaculate hotel and resort. From the moment you step into the lobby to the regretful second you need to leave, you are surrounded by friendly, helpful resort professionals, incredible surroundings, and luxury experiences. The room was very large and all the appointments...More
Spent a night here for girls weekend. What a great little property. Room was spacious and clean, front desk was accommodating, Spa and amenities were lovely. Artwork in the hotel is amazing. We had a room that was upstairs and downstairs beds were very comfortable.
We are extremely pleased with our experience at The Emerson. Our streamside room was fantastic and the view amazing. Everyone was extremely friendly and accommodating. The room was immaculate and cozy. Our couple's massage at the spa was wonderful. Our only complaint was the herd...More
We just recently visited the Emerson on our honeymoon and very much enjoyed it. Our room was clean and spacious and the front desk staff was friendly and helpful. There were a few small maintainance problems with our room, but nothing to become upset with....More
Just back from an overnight at the Emerson - while the location is gorgeous (particularly this time of year) the staff would do well with some customer service training. When booking my 'stream side' room with a small balcony and fire place - I was...More
3 Thank JXA2013
Response from Emerson07, General Manager at Emerson Resort & SpaResponded 21 October 2013
We apologize that you did not enjoy your stay with us. Hearing feedback such as yours is always of great concern to us. Our business depends on satisfied customers and we do our best to make sure each of our guests is happy and treated...More