Hampton Inn Monticello

Hampton Inn Monticello

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About

4.5
#1 of 7 hotels in Monticello
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Just off New York State Route 17, our hotel is within 10 minutes of an indoor waterpark, casino, skiing, and golf. Enjoy seasonal outdoor activities at the many nearby lakes and parks or catch a show at Bethel Woods Center for the Arts and Concert Center, 30 minutes away. Our hotel features a heated indoor pool, 24-hour fitness center, and meeting room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Indoor pool
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Housekeeping
Telephone
Coffee / tea maker
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

29 Golden Ridge Road Ridge Road, Monticello, Thompson, NY 12701
48Reviews0Q+A6Room tips
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Detailed Reviews
FellowTraveler613714 wrote a review Oct 2023
Newton, Massachusetts
5.0 of 5 bubbles
Stayed four nights for family visit .Location convenient to many Catskill towns and lakes. Hotel stay was excellent in every respect unless you like an oceanside room. Of course there are no oceans in Monticello. This relatively new hotel was perfect. Service could not have been better. Room was clean, as was all areas of the hotel. Pool was small but terrific especially for kids - 3 to 4 feet deep Beds were firm and very comfortable. Shower was accessible and had the shelf and grab bar to make it easy to use (for older people). Grab bar could have been on the other side of the shower but small thing. Parking was convenient and free.
Breakfast comes with the room; nothing special but fine - includes cold and hot items.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
Your review made our day! We're thrilled to learn that you enjoyed your time at our hotel. Providing exceptional hospitality and exceeding our guests' expectations is what we strive for. Thank you for choosing us, and we can't wait to welcome you back for another incredible stay!
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Canadian Pair wrote a review Jul 2022
Toronto, Canada
5.0 of 5 bubbles
We stayed here 1 night in this new hotel. Has been open for approximately 2 weeks. Everything clean and new. Attending a concert at Bethel Woods (Woodstock) and this hotel in Monticello was less than 30 minutes away.
Exceptional breakfast. Replenished frequently. Lots of choices. Breakfast bar kept spotless!
New property where all the employees, particularly the breakfast staff, desk clerk and housekeeping staff are giving it their all! Keep it up!
Thanks again!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
We're thrilled to hear about your positive experience at our hotel! It's our goal to ensure every guest has a comfortable and enjoyable stay, and we're delighted that we could exceed your expectations. Your kind words inspire us to keep delivering exceptional service. We can't wait to see you again soon!
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Susan YB wrote a review Jul 2023
5.0 of 5 bubbles
We had a perfect stay. The hotel is new. Everything is in excellent condition. The room was spotless — not even one hair on the bathroom floor — which is very rare. Ricky at the front desk was very nice. Convenient location. Easy access. Highly recommend!!
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
We're delighted that you enjoyed your time at our hotel! Providing exceptional service and comfort to our guests is always our top priority. Your kind words motivate us to continue delivering exceptional experiences. We look forward to hosting you again soon!
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Venture30425561189 wrote a review Aug 2023
1.0 of 5 bubbles
I recently booked a night at the Hampton in Monticello as I prefer to stay at a newer hotel and had a pretty good experience there a year ago shortly after they first opened. I rebooked this year as we attended my fav annual concert at Bethel woods (Zac Brown Band). We go every year and have never had an issue with any of the local hotels or air b&b s. With inflation I was not too surprised that prices would increase but the hotel rate (just about $500 a night) was quite shocking given the fact it is Monticello not NYC or Las Vegas. When I got to the hotel I found out my room was inadvertently cancelled and then the people at the front desk had no idea how to fix the problem and were flat out rude. They treated us like we caused the issue. As regular Hilton customers, we were truly disheartened by the poor treatment and fully intend to reach out to a corporate office. We finally fixed the room situation (which caused us to run behind with our pre-concerns plans); however, once we got to the room I was totally disgusted but the lack of cleanliness. It was evident that the room was just skimmed over and not thoroughly cleaned. The linen smelled funny and was visibly soiled and there was hair in the shower….and not the kind of hair that one would want to find in one’s shower. We actually questioned if the bathroom was actually cleaned before we got to the room as the garbage had not been touched from the previous guests. We didn’t even bother to complain after the way we were treated when we arrived. One would think for the price we were charged that we would be staying at an establishment that values their customers. Considering Monticello is far from a luxury destination this place should reconsider their prices. We recently stayed in Boston and at a shore hotel where neither charged such an inflated price. We were met with kindness and treated like valued customers. Considering this Hampton is still relatively new, they should consider how they treat people, focus on improving cleanliness, re-think what they dare to charge for such poor service and standards, and get their act together. They don’t seem to know what they are doing over there and I am surprised they have stayed open. If our experience is a reflection on how they operate on the regular, I assure you they will not stay in business for long or they will turn into a hotel similar to the ones you find over in Liberty. I would not recommend this hotel to my worst enemy! Good luck to you if you stay here.
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
Thank you for taking the time to share your recent experience with us. We deeply regret to hear that your stay at the Hampton in Monticello did not meet your expectations and that you encountered several issues during your visit. First and foremost, please accept our sincere apologies for the inconvenience caused by the cancellation of your room and the subsequent lack of clarity and assistance from our front desk team. It is truly disappointing to hear that you felt unwelcome and that the situation was not handled with the level of professionalism and courtesy that we strive to maintain. Furthermore, we are deeply troubled to learn about the cleanliness issues you encountered in your room. This is certainly not reflective of the high standards we aim to uphold at our hotel. Rest assured, we have addressed this matter with our housekeeping team to ensure that such oversights are rectified and that our rooms are thoroughly cleaned and inspected prior to guest arrivals. We understand your concerns regarding the pricing of our accommodations, especially given the comparison to other destinations you've visited. Please know that we regularly evaluate our pricing to remain competitive in the market while still providing excellent service and amenities. However, we acknowledge your feedback and will take it into consideration moving forward. Your feedback is invaluable to us as we continuously strive to improve and provide exceptional experiences for all our guests. We genuinely apologize for falling short of your expectations and assure you that your comments will be shared with our management team for further review and action. We sincerely hope that you will reconsider staying with us in the future, allowing us the opportunity to regain your trust and provide you with the exceptional hospitality that you rightfully expect and deserve. Should you wish to discuss your experience further, please do not hesitate to contact us directly.
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Tullamoregirl11 wrote a review Oct 2023
Syracuse, New York
5.0 of 5 bubbles
This hotel demonstrated hospitality at every turn. It was very clean, very welcoming and quiet. From our first encounter at check-in to our departure, excellent management was evident. We were travelling with two children ages 4 and 7 who were looking forward to swimming in the indoor pool. Due to recent flooding rains the pool was being drained and cleaned. However, Ricky VEEP went out of his way to make arrangements with a nearby hotel so our children could swim. That kind of hospitality was so appreciated that we will return when we are in the area.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: This hotel was completely booked yet through excellent management you’d never know it. Restaurant...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Your satisfaction is our ultimate reward, and we're thrilled that we could make your experience memorable. We look forward to your next visit!
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Betsy R wrote a review Apr 2023
Monticello, New York
5.0 of 5 bubbles
This hotel from the outside has really nice curb appeal. We walked in and was greeted by Kayleigh at the front desk who was super sweet and very friendly. She made sure to let us know where everything was located for our convenience. The rooms are well decorated, clean, and fully equipped with everything you need. From the microwave, refrigerator, shampoo, conditioner, body wash and even body lotion. They all smelled soo good too! We went into the pool area which was so pretty! Plenty seating and everything is so clean and tidy. The pool was on the cooler side but as soon as we told Kayleigh, she came to raise the temperature. The manager, Jennifer is also extremely friendly and very accommodating as well. The hotel is located in a great location, right off the highway and next to everything you will ever need for your stay. I would definitely stay here again and will recommend to anyone.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
Wow! Your feedback truly brightened our day. It's wonderful to hear that you had a great stay at our hotel. We strive to create a welcoming atmosphere and provide top-notch amenities for our guests. Thank you for acknowledging our efforts. We can't wait to have you back!
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Andrea A wrote a review 21 Jun
North Branford, Connecticut
+1
5.0 of 5 bubbles
We were very impressed with how beautiful this hotel was. We used the digital check in, which was great. Upon entering the lobby I noticed how nice it smelled. Our room was spacious and clean. The television displayed a welcome message to me which I thought was a nice touch. There were many outlets around the room, and the alarm clock had two USB ports next to the bed. A microwave, coffee maker and mini fridge were included as well. The bed was very comfortable and the room was quiet. The shower had very nice water pressure and there were plenty of towels. There were shampoo/conditioner/shower gel dispensers as well as one with body lotion and even a makeup wipe. The breakfast was very good with many offerings, eggs/bacon/potatoes/waffles/cereal/fruit. Overall a really nice stay!
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
iraheartdr wrote a review Jul 2023
Lawrence, NY
5.0 of 5 bubbles
The front desk personnel were friendly, welcoming and professional. The hotel is clean and, being a year old, modern. We were on the fourth floor. The room was reasonably sized and clean. Bathrooms were clean and the shower was very good, with no leaks on the floor. Beds were quite comfortable. There is a refrigerator in the room. Breakfast was good and, for the kosher traveler, there were some kosher items. Fruit and coffee were set out all day. There is a strip mall with a Shoprite about 1 block away, visible from the hotel, if necessary. There is a gas station about 2 blocks away and prices at that time were competitive (some stations were as much as 30 cents per gallon more). There is ample parking.
Overall it was a good experience and if we need to be in the area again, we would certainly return.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 7 Aug 2023
Thank you for your feedback, regarding your most recent stay here at Hampton Inn Monticello, NY. We are delighted to hear you enjoyed your stay and look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly wrote a review Jul 2022
Baltimore, Maryland
5.0 of 5 bubbles
Stayed one night here to attend a local concert. This is a new hotel located within 25 minutes of Bethel Woods. Hotel is located near a grocery store and multiple food places including Subway, Burger King and McDonald’s.

Check-in and check-out process were a breeze with the Hilton honors app. Room was ready by 3:30pm. Beds were very comfortable, large flat screen tv, and mini fridge and microwave included. Complimentary breakfast was plentiful with waffles, eggs, cereal and pastries. Staff was friendly and courteous. Would definitely stay again!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 14 Mar 2024
Thank you for sharing your experience! We aim to please.
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Anonymous wrote a review Jun 2023
5.0 of 5 bubbles
We ended up having car trouble while traveling through and needed a hotel last minute. The front desk was friendly and accommodating, our girls enjoyed the indoor pool, the hotel was very clean and the hot breakfast had a nice selection, good coffee and plenty of comfortable seating in the lobby. The tv’s are smart tvs, and they have a well equipped snack area. The location was very convenient with a grocery store, Walmart, McDonalds and outdoor mall within walking distance. Overall, we were extremely happy with our stay here.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Monticello, Guest Services / Front Office at Hampton Inn Monticello
Responded 3 Jul 2023
Thank you for the outstanding review, we are so glad you picked us to accommodate you in your time of need. Our motto at Hampton Inn is, Making you Happy. Makes us Happy and and seems we did just that! We hope you return and stay with us again!
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Vera A wrote a tip Nov 2023
Brampton, Canada32 contributions19 helpful votes
4.0 of 5 bubbles
"Go, enjoy. Sit by the pool. Close to a variety of places you can eat at. "
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Tullamoregirl11 wrote a tip Oct 2023
Syracuse, New York50 contributions9 helpful votes
5.0 of 5 bubbles
"This hotel was completely booked yet through excellent management you’d never know it. Restaurant was spotless, with fast replenishment"
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Speedrack101 wrote a tip Jul 2023
Wantagh, New York87 contributions11 helpful votes
5.0 of 5 bubbles
"Great post show stay after a show at Bethel Woods! "
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Richard DiNapoli wrote a tip May 2023
Monticello, New York13 contributions9 helpful votes
5.0 of 5 bubbles
"Highly recommended!!"
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Amy604 wrote a tip Apr 2023
Saugerties, New York15 contributions1 helpful vote
4.0 of 5 bubbles
"Very close to the Resort World Catskills, Kartrite Waterpark and Bethel concert and arts museum site."
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Not the right property for you?
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PRICE RANGE
₹13,192 - ₹19,370 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkCatskill RegionSullivan CatskillsThompsonMonticello
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HAMPTON INN MONTICELLO - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hampton Inn Monticello
Which popular attractions are close to Hampton Inn Monticello?
Nearby attractions include Thompson Square Mall (0.2 km) and Marshalls (0.2 km).
What are some of the property amenities at Hampton Inn Monticello?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Is parking available at Hampton Inn Monticello?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Monticello?
Conveniently located restaurants include Brother Bruno's of Monticello, Burger King, and Subway.
Are there opportunities to exercise at Hampton Inn Monticello?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Hampton Inn Monticello?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn Monticello offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
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