The Kartrite Resort & Indoor Waterpark
555 Resorts World Drive, Monticello, Thompson, NY 12701-4188
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#1 of 7 hotels in Monticello
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The Brand New Kartrite Resort & Indoor Waterpark is like nothing the Catskills has ever seen before. With the USA’s most modern, state of the art, indoor waterpark, 324 exquisitely designed rooms and suites, and a fantastic brand-new luxury lodge experience set right in the mountains, the Kartrite Resort delivers an unbelievable family adventure for all ages!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Archery
Badminton
Children's playground
Electric vehicle charging station
Wifi
Lazy river
Indoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Vending machine
Bowling
Game room
Hiking
Water park
Billiards
Entertainment staff
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
French, Spanish
Location
Contact
555 Resorts World Drive, Monticello, Thompson, NY 12701-4188
Getting there
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My family recently stayed at The Kartrite for my son’s birthday weekend. There wasn’t one thing I was satisfied with. The cost is extremely high. Every inch of the hotel was dirty. Our room (shower curtain covered on hair, food remnants under the bed, crumpled tissue on the heater), common areas (people would leave trash everywhere and it was never picked up, all public restrooms were also dirty) the waterpark (more trash left everywhere and the mats for water slides had black mold on them, employees were pulling random socks and clothes out of the lazy River) We visited in February and it was freezing. The waterpark and our room were cold and the heat was hard to adjust in the room. We had reservations at one of the on site restaurants (Harvey wallbanger) and that was also a large amount of money spent for a loud environment, slow service and cold food. …
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Review collected in partnership with this hotel
Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Took a trip here for my sons birthday paid for the package to include room decorations and extras nothing was setup. The front desk was unreachable on the phone. The food was undercooked and underwhelming. Was looked over and discriminated against when trying to engage in activities. Most activities where over priced. Arcade and prizes where impossible to obtain. Waterpark was freezing even though they advertise 85 degree weather inside. Heated pool was very dirty.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The waterpark is good... especially for a winter trip but definitely expensive... Now let's talk abt restaurant and food service 1- ordered wine bottle at bar...and it took more than 45 mins to give a bottle... 2- ordered pizza and fries for kids and it took more than 1 hr. to get.. 3 - The server was extremely rude and careless... To get her attention we have to ask other servers and then those servers used to tell her and then only she used to come to us.. 3- pizza toppings were incorrect...never asked for pepperoni but got pizza with it and then replacement of pizza took another 1 hr... Finally we got that pizza in room and ultimately thrown away as everyone ate some chips from wending machines...
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Yossi F wrote a review 4 Feb
I was at the Kartrite as part of a weekend retreat organized by MYS Events with my kids, they had an amazing time, they couldn't get enough of the waterpark but needed to make time for the arcades anyway, the room selection is amazing for families with multiple kids.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 2 days ago
Thank you! We are so happy to host you and your family and we look forward to your return. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family went for a weekend It was a really nice atmosphere, the kids had a fun time by the arcades and especially the water park it was truly amazing. What tipped off the whole weekend, was at the Bar TANYA was truly amazing she went out of her way above and beyond to truly accommodate everyone and it was always with a smile. (nothing was a big deal it was always sure, and will make it with a smile, TANYA is truly amazing) it wasn’t only me that said that she’s amazing, everyone that was at the bar at that time said that. They got a really good worker and they should make sure they don’t lose her because it really made it a nice atmosphere and worth the stay. Also a shout out to Brait he was also amazing.
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Date of stay: January 2023
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 3 days ago
Thank you! WE are so happy you and your family had a great time and we appreciate the love given to our Tanya and Brait. We look forward to welcoming you back again. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kaylin H wrote a review 1 Feb
Just returned from an amazing trip to Kartrite Resort & Waterpark with my family of 5 and would highly recommend! Such a fun and easy experience with everything you could need on site for families with kids of ALL ages! The hotel and accommodations were beautiful, comfortable, incredibly clean, and very spacious. Our kids had the best time at the Water park, It had SO much to offer for all swimming and comfort levels: tube and mat water slides, a surfing area, pool basketball, a balance rope bridge, a connecting indoor/outdoor hot tub, a lazy river, a water playground with a massive dump bucket and midsize body slides, and a shallower water area with smaller slides and tons of water features! My 3 kids were thoroughly entertained our entire trip and asking when we would be able to come back! The staff was friendly and attentive throughout. We also found they had an abundance of lifeguards stationed all over who were all always on their feet moving and incredibly focused. Access to meals, snacks, drinks and adult beverages while in the water park area were easy and convenient! We thought the lockers and cabanas were great options and reasonably priced. We found the various onsite options for food (outside the water park area) very good quality with great service. We enjoyed having the option of different dinning experiences (grab and go, buffet, sit down, fine dining). Our kids’ favorite was definitely the ice cream and candy shop! We even got a to-go goody-bag for the ride home! The additional amenities and entertainment options at the resort were also terrific. The arcade, indoor climbing wall, and rope course were impressive and fun when we weren’t in the water. The event calendar has different kid activities (for free & purchase) that interested my kids. We purchased and made stuffed animals in the kids’ quarter with staff. It was adorable, flexible, and manageable for my kids and us. We didn’t save enough time to explore outdoors, but the grounds are beautiful and we hope to use the hiking trails, outdoor area and fire pit next time! Such a great trip, great memories and we can’t wait to go back! …
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Date of stay: January 2023
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 3 days ago
EXCELLENT!! Thank you! WE are so happy you and your family had a great time and we appreciate the love given to our home. We look forward to welcoming you back again. Kind Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brough 2 kids (10/3) and they had a blast. I’m local but we make a night of it - you can check in the day of before you check in and stay later on the day. I’ve been to all the parks like this in the area and this one by far has the best dinner choices on the property.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 3 days ago
Thank you! WE are so happy you and your family had a great time and we appreciate the love given to us. We look forward to welcoming you back again. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been twice and both times were fantastic traveling with family with kids ranging from 3-10. So many activities to please everyone. Food and service were certainly a step above other indoor waterworks we have visited. Water park is a lot of fun and ascetically very nice.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 1 week ago
Dear stephmprevost, Thank you for choosing us! We appreciate the love and we are so happy you love coming to share your time with us. We look forward to your return. Kindest Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was SUPER pricey but the activities were awesome. The water park was super clean and fun and the lifeguards were on TOP of their jobs! Constantly scanning the water. Staff was very friendly throughout the resort. The food was unfortunately terrible. We waited for well over an hour for our food at Harry’s wallbanger the first night of our stay and it was obvious the kitchen had either forgotten or messed up our order- which happens- but no one said anything until I asked and the food came out mediocre at best. Too hungry to complain we ate and paid. The food in the water park itself was not better. Slimy veggies with the hummus was a no can do. The breakfast buffet was the hugest let down of all, and the most expensive meal by far. We paid over 80$ and half of the food was either gone, dried out, or VERY undercooked. We each only ate a very small amount of food and when we asked if any fresh items would be brought out they “checked outback” but nothing materialized. …
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 1 week ago
Dear ejones 2023, Thank you for your recent stay and we apologize for the experience. Your review will be shared with the team for training purposes, we appreciate you and hope you will consider returning soon. Thank you kindly!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Awakened by construction noise during my stay. The hotel is a great place, and we had a great experience. Unfortunately, at 3:30 am we were awakened by construction noise that lasted a few hours The sounds were coming from construction from an adjacent room below ours..
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from K Uczkowski, General Manager at The Kartrite Resort & Indoor Waterpark
Responded 1 week ago
Dear Mercolani, Very sorry about the noise, but there is no construction happening at this time. Please reach out to us at info@thekartrite.com Thank you kindly,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$330 - $685 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkCatskill RegionSullivan CatskillsThompsonMonticello
NUMBER OF ROOMS
324
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Claim Your ListingTHE KARTRITE RESORT & INDOOR WATERPARK (Monticello) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Kartrite Resort & Indoor Waterpark
Which popular attractions are close to The Kartrite Resort & Indoor Waterpark?
Nearby attractions include Dutch's Tavern (6.8 km), Holiday Mountain Ski Resort (6.2 km), and The Arati Store (7.1 km).
What are some of the property amenities at The Kartrite Resort & Indoor Waterpark?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Kartrite Resort & Indoor Waterpark?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Kartrite Resort & Indoor Waterpark?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Kartrite Resort & Indoor Waterpark?
Yes, free parking is available to guests.
What are some restaurants close to The Kartrite Resort & Indoor Waterpark?
Conveniently located restaurants include Yanni's Gyro Express Cafe, Ciao Bella Restaurant, and Bernies Holiday Restaurant BHR.
Are there opportunities to exercise at The Kartrite Resort & Indoor Waterpark?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at The Kartrite Resort & Indoor Waterpark?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kartrite Resort & Indoor Waterpark offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Kartrite Resort & Indoor Waterpark?
The staff speaks multiple languages, including Spanish and French.
Is The Kartrite Resort & Indoor Waterpark accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.