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Hampton Inn Middletown

20 Crystal Run Crossing, Middletown, NY 10941
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1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • AMC Crystal Run 16
    0.8 km
  • 2 star hotel
  • Free Wifi
Reviewed 26 November 2016
Excellent all the way around
This was a trip to attend a family member's funeral. The staff... more
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567 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Skaneateles, United States
Reviewed 26 November 2016

This was a trip to attend a family member's funeral. The staff could not have been nicer. Bed was very comfortable. Very clean room. Breakfast was great - a lot of items to choose from. I would stay here any time.

Review collected in partnership with Hampton
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Helpful?
Thank James R
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Our sincere condolences to you and your family, traveling under such distress is never easy. I am pleased that the process was made comfortable for you at our property and that the services provided exceded your expectations.

Peapack, New Jersey
Reviewed 25 November 2016

I stay at a lot of Hilton properties for work. At a certain point the brand is devalued when facilities are left in a certain condition. The rooms need to be redone and furniture etc replaced, it's that simple. Staff was great but there is no getting past these rooms

Review collected in partnership with Hampton
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Thank johnvQ3681SX
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for taking the time to provide your feedback, we understand that our rooms, décor and overall condition is lacking and we are currently beginning the process of correcting all of these concerns. Our hotel is have a full scale interior and exterior upgrade. This is more than a facelift, when we are done it will be an entirely...

Bronx, New York
Reviewed 24 November 2016 via mobile

November 23 to November 24th 2016. We where net by Kim front desk representative, she was great in greeting us ( my partner whom is a silver tier) the check in was smooth and early too her professional attitude was beyond hust the same as in The Condado Plaza Hotel in San Juan Puerto Rico, very happy to see such...

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Thank var927
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you so very much for you kind words! I love to be able to share these kind of reviews with my team so that they can see the true impact that they make on our guests. We look forward to seeing you again in the future and if there is anything at all that you need please do not...

Washington DC
Reviewed 15 November 2016

Good location. I've stayed here a few times. Several restaurants (Outback, Chillis, TGI Fridays, few others within 2 blocks. Hotel is consistent with Hampton Inns. Overall good value and good location for the businesses on Neelytown Rd. There are a few closer, but not much in the immediate area of the closer hotels. There's a nice park for running, walking,...

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Thank MoreVacationLessWork
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for a wonderful review! We are so happy that you come back to see us when you are in Middletown, and we hope that we continue to see you during your future stays with us. If you are ever looking for dinner options or more golf outings our front desk team are happy to share all the "secret...

Reviewed 13 November 2016

We checked in at ~9 pm. The next morning after breakfast, we went out and returned around 1 pm and noticed the room had not been made yet. We personally notified the front desk staff when we left the hotel at 1:45 pm but to our dismay when we returned again at 5 pm, the room still had not been...

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Helpful?
Thank Henry C
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

I am very sorry for the housekeeping issues that you experiencd during your stay. I have shared these details with my housekeepers as well as with my housekeeping manager so that we can avoid these issues in the future. I am very sorry for this inconveneice, I assure you this is will not happen again in the future.

Forked River, New Jersey
Reviewed 13 November 2016 via mobile

I've stayed there at least 4 times and it's always been a pleasant stay. The front desk staff are professional and courteous, the rooms very clean and the beds comfortable. Depending on what floor or room you have, it may or may not have been renovated so some may have peeling wallpaper or bathrooms that can stand to be updated...

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Thank scalifi
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you for your feedback, I like to hear what our guest perception is so that we can make improvements that will make the best impact for our guests. I hope that in your next stay we can show you a better breakfast and keep up the great experiences you've had in the past!

Reviewed 12 November 2016

I stayed at this hotel the night of my wedding. The staff was friendly and the room was clean. I was grossed out by the dirty rag inside my bathroom. But I was so tired that I didn't report it. Aside from the dirty rag, I have no complains.

Review collected in partnership with Hampton
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Thank kathernr2016
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Congratulations on your wedding!! We wish you all the best!! I apologize for the item left in your room and have shared this with housekeeping. If there is anything that we can do for you in the future please let us know.

Chester
Reviewed 8 November 2016

The room was infested with bugs. When I complained, I was told by a staff member "I have them in my house there is nothing that can b e done" I requested a room change only to find the same condition. I did not feel comfortable eating in the BREAKFAST AREA, AND CHOSE TO EAT OUT.

Review collected in partnership with Hampton
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1Thank 233williamo
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

I am very sorry for the unacceptable experience that you had with us during your stay. I have shared your feedback with the team and we are making all efforts to rectify the situation and I can assure you that this is not a regular occurance and will not happen again in the future.

Dayton
Reviewed 7 November 2016 via mobile

Clean, comfortable, spacious room, helpful staff, and conveniently located with several chain bar and grills within walking distance. The breakfast included a good variety of hot and cold items, all fresh and tasty.

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Thank 20MikeE20
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

We really enjoy having our business guests stay with us, a good meal and a hot cup of coffee is a great way to start a work day!

Flushing, New York
Reviewed 2 November 2016

The Hotel is very cozy and very very clean, the staff is extremely nice and very efficient, I will definitely stay at this property.the location was great for all our outings. I most definitely will stay here again.

Review collected in partnership with Hampton
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Thank RosarioS2
Corrine R, General Manager at Hampton Inn Middletown, responded to this review

Thank you so very much for such a wonderful review, the team loves to hear that our extended family of guests enjoy staying with us and interacting with our team. We can't wait to see you again in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn Middletown

Address: 20 Crystal Run Crossing, Middletown, NY 10941
Region: United States > New York > Middletown
Price Range: ₹ 9,145 - ₹ 12,898 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Number of rooms: 127
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Middletown staff and other travellers.
3 questions
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New York City, New York
over a year ago
Colorado
over a year ago

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Questions? Get answers from Hampton Inn Middletown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 104 which is great as its close to the lobby. Rear lobby parking makes for an easier getaway.”
 of 5 bubbles dnatal, 4 Oct 2016 | Read review
“Courtyard by Marriott and Microtel are at the same location, so book with them.”
 of 5 bubbles niceundertaker, 29 Sep 2016 | Read review
“1st floor rooms are easiest access and they're far enough away from the lobby that there is no excessive noise.”
 of 5 bubbles TylerGold16, 20 Jul 2016 | Read review
“Room 217, faced front of hotel, view of roof. Quiet and 3 rooms down from elevator and ice machine and that didn't disturb us”
 of 5 bubbles TeriT711, 19 Apr 2016 | Read review
“All rooms are good.”
 of 5 bubbles 834ce, 30 Mar 2016 | Read review
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