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Stayed here for a week for medical treatments. Outside is very appealing. Rooms are very basic and on the small side.The desk staff was great. Main reason for picking this place was proximity to where I had to go and they accepted pets. There was...More
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Response from 00esa, General Manager at Extended Stay America - Long Island - MelvilleResponded 14 June 2017
Thank you for choosing to stay at our hotel. We are pleased to know our location was ideal for your needs and that you liked the service provided by our associates. That being said, I am sorry we missed meeting some of your expectations and...More
It is always difficult writing bad reviews when the workers are nice. Our room was pretty gross. On the way to our room the smell in the hallway was unbearable from the cooking and location by the trash room. When we entered it smelled of...More
Response from 00esa, General Manager at Extended Stay America - Long Island - MelvilleResponded 12 June 2017
Please accept my apologies for the unpleasant experience you had with your room. We agree there are areas of the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for...More
Gunes was a pleasure to deal with at the front desk among checking in, she handled herself professionally and is a true leader among her peers. She was very informative about the restaurants and places outside the hotel to make my stay worry-free, I will...More
Thank Wayne P
Response from 00esa, General Manager at Extended Stay America - Long Island - MelvilleResponded 6 June 2017
Wayne, thank you for staying at Extended Stay America - Long Island – Melville on your business trip. We were thrilled to read how much you enjoyed your visit, specifically due to the great service provided by Gunes. We are fortunate to have associates who...More
Stayed here for 4 nights and had a pleasant stay. The main problem with this hotel is that it has a horrible odor from people cooking and using strong spices. The hotel rooms are not well ventilated and never get aired out. So, after a...More
Thank Alan C
Response from 00esa, General Manager at Extended Stay America - Long Island - MelvilleResponded 20 May 2017
Alan, thank you for providing us with details about your stay. We are happy your overall experience was enjoyable, but we are sorry for the odor issue you had while you were here. This does not meet our standards, and steps have already been taken...More
My room was musty, there were ants in the kitchen, the bathroom was dirty, the place smelled of cigarette smoke, and people screaming at 3:00AM. Additionally, the internet was close to non-existent. It was a horrible experience. I suggest spending a few extra dollars to...More
1 Thank Susan G
Response from 00esa, General Manager at Extended Stay America - Long Island - MelvilleResponded 27 April 2017
I was disheartened to read your review. Please accept my sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I assure you that what you experienced is not acceptable, and we...More
US$ 133 - US$ 258 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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