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    Quality Inn

    10 W Orvis St, Massena, NY 13662-1815
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 41
    US$ 135
    US$ 94
    US$ 135
    US$ 135
    Traveller (9)
    Dining (3)
    Hotel & Grounds (33)
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    Overview

    • Excellent14%
    • Very good26%
    • Average21%
    • Poor18%
    • Terrible18%
    31 Oct 2016
    “You get what you pay for.”
    18 May 2016
    “Clean and friendly atmosphere”
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn
    Special Offer: Choice Privileges Points
    Hotel deals
    Econo Lodge
    56 reviews
    #4 of 7 hotels in Massena
     
    Super 8 Massena NY
    247 reviews
    #2 of 7 hotels in Massena
     
    Lakeview Motel and Apartments
    73 reviews
    #1 of 7 hotels in Massena
     
    Blue Spruce Motel
    22 reviews
    #3 of 7 hotels in Massena
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Hotel's Favourite
    Reviewed 2 weeks ago

    I needed to visit a client in Massena but wanted to keep the budget under control. I opted for a very affordable super single room at Quality Inn on West Orvis St. The room had a comfortable bed that seemed more like a queen, a...More

    Helpful?
    Response from QualityMassenaGM, General Manager at Quality Inn

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

    Reviewed 2 weeks ago via mobile

    I have now stayed here twice for extended periods (10 days), and have some caveats about staying here, though alternatives are few. First the good things. Breakfast is provided daily and is rather extensive, but similar to other chains with full breakfasts. The breakfast is...More

    Helpful?
    Reviewed 13 February 2017 via mobile

    I would not recommend this hotel if you have a choice. The walls and doors are all beat up and have holes in them. It reminded me of a college dorm with the smell of marijuana and stale cigarettes on the third floor. My room...More

    Helpful?
    Response from QualityMassenaGM, General Manager at Quality Inn

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

    Reviewed 31 October 2016

    We were in Massena for family weekend. There were limited choices, even though I booked quite far in advance. I can't believe hotels still have double beds. You can not sleep two people comfortably on a double bed. And they put theirs up against the...More

    Helpful?
    Response from QualityMassenaGM, General Manager at Quality Inn

    Dear , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

    Reviewed 7 October 2016 via mobile

    The only saving grace of this hotel is the lovely, older gentleman who works in the continental breakfast area. He deserves a better place than this dump to work. Let's start with the positive - the lobby is fairly nice, particularly in comparison to the...More

    Helpful?
    Response from QualityMassenaGM, Manager at Quality Inn

    On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

    Econo Lodge
    56 reviews
    #4 of 7 hotels in Massena
     
    Super 8 Massena NY
    247 reviews
    #2 of 7 hotels in Massena
     
    Lakeview Motel and Apartments
    73 reviews
    #1 of 7 hotels in Massena
     
    Blue Spruce Motel
    22 reviews
    #3 of 7 hotels in Massena
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 83 - US$ 149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    Photos
    Traveller (9)
    Dining (3)
    Hotel & Grounds (33)
    Nearby
    Nearby Hotels
    Super 8 Massena NY
    247 reviews
    .98 km away
     
    Blue Spruce Motel
    22 reviews
    1.68 km away
     
    Lakeview Motel and Apartments
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    6.93 km away
     
    Econo Lodge
    56 reviews
    4.20 km away
     
    Nearby Restaurants
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    Via Main Restaurant
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    .24 km away
    Trombino's
    33 reviews
    .76 km away
    Nearby Attractions
    Eisenhower Lock
    65 reviews
    7.73 km away
    56 Auto Drive-in Theater
    9 reviews
    5.35 km away
    Massena Town Beach
    6 reviews
    2.59 km away
    Timequest Mini Golf
    10 reviews
    3.82 km away
    Questions & AnswersAsk a question
    Kathe47
    I would like a room on an upper floor. What is cost for that? Dates 7/17 - 7/19/
    6 June 2015|
    Answer
    Response from QualityMassenaGM | Property representative |
    Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
    0
    Votes
    Room Tips
    "Pick another hotel."
    Read review
    "select the double bed room"
    Read review
    "The rooms on the front face the main street and the back has better views."
    Read review
    "Stay in Potsdam"
    Read review