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1,504 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Plaza Hotel
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Showing 783: English reviews
Reviewed 22 April 2014

If you are staying in or near NYC, this is an EXCELLENT option for less money than staying right in Manhattan. It was only 15-20 minutes and the subway station was 1 block from the hotel. Great service and decent neighborhood too!

Review collected in partnership with Best Western
Thank Chad P
Santiago, Chile
Reviewed 21 April 2014

I had read a lot about this hotel and I booked it more like a leap of faith. I was looking for something clean, cheap and near a subway line that would transport us to Manhattan quickly. I fount the Best western to be all those things. I had seen reviews complaining about the breakfast; I have nothing to say...

1Thank RicardoCub
Cambridge, United Kingdom
Reviewed 18 April 2014

A nice stay, clean rooms, friendl staff, good complimentary breakfast, free internet and a straightforward connection to NYC by tube. Only disadvantage is the neighbourhood - a bit scary and no shops or restaurants nearby.

Thank An0nym0usXXX
Berkeley, CA
Reviewed 18 April 2014

I stayed there 3 nights. The location is excellent; only a block from the subway on a well lit street. It is in a poor neighborhood so the surroundings are not gentrified in any way. My room was fine as can be expected from a Best Western. It was clean and I paid extra for a view of Manhattan. The...

1Thank Kathy2012_12
Reviewed 17 April 2014

Low rate, good location, clean room. free continental breakfast. Kind staff. 100 m distance from the nearest New York subway station (QueensBridge at 21 street). One subway station to the Beautiful Roosevelt Island and two or three subwaystation to the Central Park.

Review collected in partnership with this hotel
Belgrade, Serbia
Reviewed 15 April 2014

Location close to subway F line. Clean and spatious rooms. Some rooms have nice view on Manhattan. Helpful and friendly staff. Breakfast, definitely below expectations and everything else that this hotel offered

Review collected in partnership with Best Western
Thank Beograd70
saint james, United States
Reviewed 7 April 2014

This hotel was everything the ad stated and more. The room, the front desk service and the great breakfast were fabulous. The ease of parking and the train so close made this hotel a primary reason for my choosing it. I would very much stay here again and recommend it highly.

Review collected in partnership with Best Western
Thank John F
Reviewed 4 April 2014

Great value and location! Only one block walk to the subway station. Difficulty getting into the parking garage and the bathroom wasn't real clean, but overall room was great! Great breakfast room! Would stay here again if travelling to New York City! Staff was very friendly and helpful.

Review collected in partnership with Best Western
Thank 722christopherl
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Here at Best Western Plaza Hotel, we care. We care about the feedback provided by our guests. To us it is personal; to have the guest-host relation, to seek to your comfort and satisfaction during your stay. We look forward to serve you during your next stay. We greatly appreciate your feedback.

Long Island, New York
Reviewed 31 March 2014

This place was a complete nightmare! The parking is horrible and had to park in the back alley behind the hotel on a sketchy road, the room smelled like old feet and was missing lamp shades, had burns in the carpet, I was scared to sleep in the bed and all together the room was just the size of a...

2Thank Princessnyy
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Thank you for your feedback. Customer service is our prime motto; we assure you that the hotel staff consists of courteous professionals. We apologize for any inconvenience you may have to face, during your stay. To ensure, the cleanliness of the rooms, our housekeeping manager performs routine inspection of the rooms after every checkout. Due to the limited parking space...

Orange County, California
Reviewed 31 March 2014

Stayed here 3 nights in late March. The price was hard to beat compared to Manhattan hotels. Although the neighborhood is marginal, the "F-Line" subway stop is only a short walk from the hotel. The second subway stop traveling west is Lexington/63rd on Manhattan's east side which gives you a good indication of how easy it is to get to...

Review collected in partnership with Best Western
1Thank Rick-L
Bwplazalic33143, Guest Relations Manager at BEST WESTERN Plaza Hotel, responded to this review

Thank you for giving us an opportunity to serve you as our valuable guest. We value your feedback and greatly appreciate it. We encourage our guests to make their reservations directly with the hotel (based on availability) to provide them with better value for their money. Once again, thank you for your valuable feedback. We hope to provide you with...

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Region: United States > New York > Queens > Long Island City
Price Range: ₹ 5,786 - ₹ 14,908 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plaza Hotel staff and other travellers.
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São Bernardo do Campo, São Paulo, Brazil

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Questions? Get answers from BEST WESTERN Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing the street. They're a bit noisy at all times.”
 of 5 bubbles Frank327, 18 Jan 2017 | Read review
“Do not skip the breakfast, it's simply great, and included with the price.”
 of 5 bubbles Daffy_688, 26 Dec 2016 | Read review
“A suite is slightly larger and has a sofa too.”
 of 5 bubbles 317lindseyj, 18 Dec 2016 | Read review
“I have only been in one room at this hotel, but I'd suggest a room more centre, on any level, just so that you have a good wifi connection.”
 of 5 bubbles 845andreao, 27 Nov 2016 | Read review
“Rooms on the street side are noise.”
 of 5 bubbles Wait888, 14 Nov 2016 | Read review
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