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1,535 Reviews from our TripAdvisor Community

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Showing 796: English reviews
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Philadlphia, United States
Reviewed 6 days ago NEW

This was a very nice hotel. The price to stay there was reasonable. The service was excellent and the staff was warm, friendly, helpful, and professional. The room was clean and comfortable in all the ways that matter. The Wifi worked well. Breakfast was delicious and we were offered several hot and cold choices. We would stay here again.

Review collected in partnership with Best Western
Thank cherylmB9376FX
Buenos Aires
Reviewed 1 week ago NEWvia mobile

The hotel is nice. Bed comfortable, nice shower. The problem is that, next to the hotel, there is another equally tall building that block the view, and in order to see the city you have to lean out the window... Breakfast included is just ok, pretty basic, not even croissants or honey available. I guess it's OK, but that is...

Thank Sebaviajero
Reviewed 1 week ago

The staff at this hotel make the visit memorable from the evening staff headed by Stephanie to the night shift with funny man Robin to the staff manning the food area in the morning a big thank you. This hotel is situated with a Subway less than a block away easy access to Manhattan, good little East Indian restaurant as...

Review collected in partnership with Best Western
Thank Kevin D
Exeter, United Kingdom
Reviewed 1 week ago

It is a nice location, it's nice to be the otherside to the 'hustle & bustle' of manhattan lovely to look at too. The room was okay, the bath is way too short an way too shallow. the breakfast is okay, not the best but plenty of options for everyone. We had some troubles with them taking payment twice/bank issues...

1Thank Amber G
Sydney, Australia
Reviewed 1 week ago

This is my second time at the BW Plaza. I first stayed here over 3 years ago. This time I stayed Jan 24 through 27. Unlike most rooms in Manhattan, this one was large, comfortable and has ample space for luggage. It even had a decent closet. And it's very clean. There isn't room to swing a cat. There is...

1Thank JA-From-Sydney
Peacehaven, United Kingdom
Reviewed 1 week ago via mobile

Everything was perfect, from front desk staff to lovely restaurant staff, to the large room with spectacular view. Just a minute from the 21St Queensbridge station. There is a supermarket next door, subway and some other fast food restaurant with reasonable prices. Couldn't recommend more.

1Thank DanAndBea
Reviewed 2 weeks ago via mobile

Excellent for short term NY visit Special thanks to Yasmin and Sultana in breakfast they were so helpful and they did their best to make us happy they were always Smiling and kind the hotel has an excellent place it's right next to the subway and it has supermarket and restaurants beside it .it provides hot drinks all day long...

Thank Bassam A
Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

Stayed for couple of nights, first time in this property, though stayed in other BW chain. The location is very close to metro and in less than 15mts you reach Manhattan. Subway and a small restaurant in very next building, a supermarket all close by. Breakfast is standard, 24 hour coffee/ tea, and cooperative staff giving all the help.

Thank TravellerADBS
New York City, New York
Reviewed 2 weeks ago

Excellent value for money . A good realistic sense of a NY neighbourhood, not touristy . Very helpful and friendly staff , especially good breakfast staff , thanks Saltana . F line subway was easy to use and well connected to get around . Good free wifi, and good TV to keep abreast of the superb USA politics . Good...

Thank roseberry2017
Glastonbury, Connecticut
Reviewed 3 weeks ago

I stayed there for two nights, I was a little skeptical when i booked this hotel but all turned out very well. The staff very friendly and polite (especially the lady at the night), the room big enough for NY standards, clean, nice big bed. The area is not that bad either.. 21st is a busy street. I was surprise...

Thank Antrikos13
Bwplazalic33143, Front Desk Agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review of your stay at our hotel. We are very pleased to know that we provided you with great customer service and your stay was a good one. We look forward to having you stay with again. Best regards, Stephanie Front Desk Agent

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Region: United States > New York > Queens > Long Island City
Price Range: ₹ 6,368 - ₹ 14,948 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Hotels.com, Travelocity and HotelsClick so you can book your BEST WESTERN Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plaza Hotel staff and other travellers.
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São Bernardo do Campo, São Paulo, Brazil

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for city view choose the left side of the hotel.”
 of 5 bubbles Antrikos13, 30 Jan 2017 | Read review
“Try to get a room on a high floor to avoid traffic noise”
 of 5 bubbles Gasperdupuy, 19 Jan 2017 | Read review
“Avoid rooms facing the street. They're a bit noisy at all times.”
 of 5 bubbles Frank327, 18 Jan 2017 | Read review
“Do not skip the breakfast, it's simply great, and included with the price.”
 of 5 bubbles Daffy_688, 26 Dec 2016 | Read review
“A suite is slightly larger and has a sofa too.”
 of 5 bubbles 317lindseyj, 18 Dec 2016 | Read review
5 of 5