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Best Western Plus Lockport Hotel

BestWestern.comUS$ 107*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 107*
US$ 106*
US$ 106*
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Best Western Plus Lockport Hotel
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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
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Rochester, New York
Reviewed 6 days ago NEW

I stayed at this Lockport hotel again this last weekend while in town for business. It is always clean and accommodating, with lots of amenities you don't expect to find for under $100/night. I've also never had a problem with noisy neighbors in my hallway. They breakfast is always good, and the other "common areas" (i.e. swimming pool) are also...

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Helpful?
Thank Larry W
David E, General Manager at Best Western Plus Lockport Hotel, responded to this review

I appreciate your time and comments when providing feedback from your recent stay at my Best Western Plus Lockport Hotel. They were fantastic & we are truly thankful for them. It is obvious that you are a seasoned traveler and I am so glad we exceeded your expectations; and more importantly your loyalty to our hotel property. Glad you were...

Toronto
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

I like the breakfast area in this hotel because there are lots of tables around and very easy to get a seat, the breakfast items are good, and the hostess in the breakfast is very friendly and helpful. The rooms are clean, beds are comfortable, will consider to stay in this hotel if traveling around this area.

Review collected in partnership with Best Western
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Helpful?
Thank Billy12345Toronto
About Hotel's Favourite Review
David E, General Manager at Best Western Plus Lockport Hotel, responded to this review

Thank you for providing feedback of your great stay at the Best Western Plus Lockport Hotel recently. I appreciate that you took such detailed time to identify the positive options that the Breakfast area offered. Also, knowing that your room was clean & comfortable, and my staff was very friendly was expected, yet always a pleasure to hear. Hope you...

BALDWINSVILLE
Reviewed 1 week ago

Very clean and comfortable rooms, lobby was inviting, friendly staff, nice area, lots of places to eat up and down the road within walking distance. Breakfast was good, great variety, fresh fruit every morning, coffee and tea 24/7.

Review collected in partnership with Best Western
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Helpful?
Thank EILEEN L R
Toledo, Ohio
Reviewed 1 week ago

We were with a group of 100 people and the hotel bent over backwards to ensure that we had a good 5-night stay. The breakfast staff were amazing. They maintained pleasant composure and were responsive when our group and a bus group converged for breakfast in a 45-min. period. The hotel is well maintained and we received good value. Management...

Review collected in partnership with Best Western
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Helpful?
Thank lynnr629
Concord
Reviewed 1 week ago

Our car club used this hotel as our base for daily car tours to visit highlights in the area. The hotel has many good restaurants nearby from fast-food to fine dining. Some of our members enjoyed the pool and workout room. Staff and accommodations were wonderful. There was one hiccup, they permitted 2 semi-trucks to park in the parking lot...

Review collected in partnership with Best Western
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Helpful?
Thank J C
Endicott, United States
Reviewed 1 week ago

This hotel is located exactly where you want to be. Close to everything, yet just enough out of the way to not feel crowded by the "big city." The staff here is friendly, wonderfully helpful, and quite conversational. The WI-Fi is fantastic, the pool is clean (though the pool area is a bit on the cool side) and the breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank jonsP7942AJ
David E, General Manager at Best Western Plus Lockport Hotel, responded to this review

Thank you for reviewing & providing valuable feedback for my staff & I from your recent stay. I appreciate you identified the great customer service, breakfast opportunity & our other tremendous amenities that you partook of while you stayed. Looking forward to having you come back & visit on a future trip into the Lockport area. Regards, David Eckhardt -...

Toronto, Canada
Reviewed 17 April 2017

Excellent value for your money. Breakfast was great. The room we had somewhat in doubt when in comes to cleanliness. Somewhat average in cleanliness of the room . Staff were very friendly. Good place to stay with the family.

Review collected in partnership with Best Western
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Helpful?
Thank francisc797
Minden ON
Reviewed 9 April 2017

We stayed at this BW+ for a change of scenery. We normally stay in Niagara Falls when in the area, but thought we'd check out Lockport, which doesn't have the same 'tourist trap' feel to it, and room rates to match. Cherie checked us in for our two-night stay (paid for by our BW reward points-you gotta love it!) It...

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Helpful?
Thank Mike D
Chattanooga, United States
Reviewed 8 April 2017

The hotel was clean and the staff was extremely friendly. They were eager to help in any way the could. If I am ever there on business again, it will be my first choice. The location was perfect and it was centrally located for the purpose of my trip.

Review collected in partnership with Best Western
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Helpful?
Thank charleswI7981MH
Bradford, Canada
Reviewed 24 March 2017

The hotel was very quiet and clean. All staff were very helpful and friendly. The breakfast was good and well presented. We were there on a very cold , windy night and found it difficult to keep the room warm. (This was not mentioned to management as we were just spending oe night there. Overall, I would still stay there...

Review collected in partnership with Best Western
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Helpful?
Thank conniecB1099OV
David E, General Manager at Best Western Plus Lockport Hotel, responded to this review

Thank you for staying & providing valuable feedback during your recent visit to my Best Western Plus Lockport Hotel. It is great to hear how pleased you were with the comfort, cleanliness & friendly staff you encountered during your stay. My staff strives to make every guest stay a memorable experience. I apologize that your room seemed cold, as the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Best Western Plus Lockport Hotel (Formerly the Holiday Inn Lockport) has been 100% renovated in June 2013 & is the perfect location for your visit to one of New York's most fascinating areas. The Best Western Plus Lockport Hotel is centrally located between Buffalo, Niagara Falls and Darien Lake, and just one mile from the historical Erie Canal with easy access to the Greater Buffalo Niagara International Airport. Your stay in Lockport is not complete without a visit to the Erie Canal Locks, a trip to the Upside Down Bridge, the Canal Museum, the Kenan Art Center, the Lockport Cave & Underground Boat Ride and a Cruise on the Erie Canal. Also, Albright Knox Art Gallery, Buffalo Museum of Science, Buffalo Zoo, Niagara Falls with all of its attractions including the Aquarium, Maid of the Mist, Cave of the Winds, Niagara Falls State Park and Fashion Outlets Shopping & Niagara Wine Trail. Visiting the area for educational purposes, the Best Western Lockport Hotel is only a short drive to Niagara University, Niagara Community College, and the State University of New York at Buffalo.Coming to the area for business? The Best Western Plus Lockport Hotel is centrally located and close to Delphi Corporation, AES Somerset, First Niagara Bank, LaFarge, Allegheny Ludlam, Candlelight Cabinetry, Sigma, and many more. Free wired and wireless high-speed Internet access is available. ... more   less 

Additional Information about Best Western Plus Lockport Hotel

Address: 515 S Transit St, Lockport, NY 14094-5911 (Formerly Holiday Inn Lockport)
Region: United States > New York > Lockport
Price Range: ₹ 5,430 - ₹ 10,795 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lockport Hotel 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Lockport Hotel Lockport
Lockport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Lockport Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Lockport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay away from rooms that are next to the main lobby.”
larryw172, 17 May 2017 | Read review
“Stay away from the downstairs wing that includes rooms 120-132---noisy and doors slam constantly!”
698cheryls, 31 Dec 2016 | Read review
“Ask not to have a view of a brick wall, if it matters to you.”
epuya, 10 Sep 2016 | Read review
“I like the first floor but there are entrances everywhere, All roads lead to...”
GregSmith66, 23 May 2016 | Read review
“Ground level room near entry E is quite also saves time lugging gear through the lobby.”
AussiePD, 1 Oct 2015 | Read review
5 of 5
BestWestern.com
US$ 107* /night
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Prices are for 1 room, 2 adults
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