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24/12/2017 25/12/2017
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    Best Western Plus Lockport Hotel

    515 S Transit St, Lockport, NY 14094-5911
    +1 855-591-3810
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    24/12/2017 25/12/2017
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    US$ 77
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    Traveller (56)
    Room & Suite (13)
    Dining (10)
    Overview
    • Excellent45%
    • Very good29%
    • Average16%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “pancakes” (14 reviews)
    “front desk” (33 reviews)
    “niagara falls” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
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    Offers from Best Western Plus Lockport Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (263)
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    1 - 5 of 259 reviews

    Reviewed 1 week ago

    The heat did not work in our room, it even snowed a bit that night, and we had air conditioning. Discovered in the am that you could not shut it down. The bathroom was not to my liking. The guest upstairs where very noisy, with...More

    Review collected in partnership with Best Western
    Thank I1086UDelizabeths
    Response from BestWesternHotels, Corporate at Best Western Plus Lockport HotelResponded 5 days ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Hotel's Favourite
    Reviewed 31 August 2017

    Without getting into to much detail, I ran into a situation where I ended up with no vehicle, no money and no cell phone. All I had was my Driver License.Thankfully someone let me use their cell phone and I was able to contact my...More

    Thank Patrick M
    Response from David E, General Manager at Best Western Plus Lockport HotelResponded 7 September 2017

    Thank you for taking time to review the BW Plus Lockport Hotel from your recent stay. I can't thank you enough for identifying Pam and her efforts to make things as right for you as she did. She is an outstanding employee, not to mention...More

    Reviewed 2 weeks ago

    This was our 3rd 2 night stay at this very comfortable hotel. We have been staying in hotels in and around Buffalo for over 25 years and I think that this is one of the best in the medium price range. Spacious attractive lobby. Comfortable...More

    Review collected in partnership with Best Western
    Thank Chris A
    Reviewed 3 weeks ago

    Pool heat non-existent - my children would only stay in for 5 minutes Room heat - almost non-existent - no matter what temperature the thermostat was set at Convenient to shopping and food Staff Upon check in not very friendly or welcoming

    Review collected in partnership with Best Western
    Thank Sherri N
    Reviewed 4 weeks ago

    read the previous statement. Gross walked out of breakfast because the action of guess . run do not stop into the breakfast area if there is a bus outside. They do not respect or norms and values. The general manager could not manage to book...More

    Review collected in partnership with Best Western
    Thank ronaldrN4710RO
    Best Western Summit Inn
    1,154 reviews
    #8 of 52 hotels in Niagara Falls
    21.8 km
     
    Lockport Inn and Suites
    229 reviews
    #2 of 4 hotels in Lockport
    0.6 km
     
    Quality Inn
    83 reviews
    #4 of 4 hotels in Lockport
    0.1 km
     
    Hampton Inn Lockport - Buffalo
    141 reviews
    #1 of 4 hotels in Lockport
    2.6 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 74 - US$ 90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Plus Lockport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Lockport
    • Also Known As
    • Holiday Inn Lockport Hotel Lockport ,
    • Lockport Holiday Inn
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    Traveller (56)
    Room & Suite (13)
    Dining (10)
    Pool & Beach (3)
    Hotel & Grounds (28)
    Bathroom (8)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 4 hotels in Lockport
    Hampton Inn Lockport - Buffalo
    141 reviews
    2.59 km away
     
    Quality Inn
    83 reviews
    .10 km away
     
    Lockport Inn and Suites
    229 reviews
    .56 km away
     
    Nearby Restaurants
    Aguacates Authentic Mexican Restaurant
    88 reviews
    .32 km away
    Kalamata Family Restaurant
    101 reviews
    .41 km away
    Steak Stone and Sushi Bar and Grill
    80 reviews
    .93 km away
    Applebee's Restaurant
    16 reviews
    1.23 km away
    Nearby Attractions
    Lockport Cave and Underground Boat Ride
    328 reviews
    2.16 km away
    The Erie Canal Discovery Center
    39 reviews
    2.01 km away
    Flight of Five Winery
    38 reviews
    2.04 km away
    Upside Down Railroad Bridge
    42 reviews
    1.20 km away
    Ask a question
    Questions & Answers
    Alisha L
    23 December 2016|
    Answer
    Response from David E | Property representative |
    Good Morning & Happy Holidays! The Best Western Plus Lockport Hotel does offer a tremendous complimentary Hot Breakfast Buffet daily from 6a-930a. Unfortunately my hotel does not have Jacuzzi rooms or a Hot Tub. We have a... More
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    Room Tips
    "Try to stay away from rooms that are next to the main lobby."
    Read review
    "Stay away from the downstairs wing that includes rooms 120-132---noisy and doors slam constantly!"
    Read review
    "Ask not to have a view of a brick wall, if it matters to you."
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    "I like the first floor but there are entrances everywhere, All roads lead to..."
    Read review
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