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About
#10 of 13 hotels in Liverpool
Location
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Service
Value
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See why so many travellers make Wingate by Wyndham Liverpool Syracuse their hotel of choice when visiting Liverpool. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travellers like you.
You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Fairfield Liverpool offers guests free wifi.
The hotel features 24 hour front desk, a picnic area, and express check-in and check-out. Plus, Wingate by Wyndham Liverpool Syracuse offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While in Liverpool, you may want to check out some of the restaurants that are a short walk away from Fairfield Inn Syracuse Clay Hotel, including Red Lobster (0.3 mi), Smokey Bones BBQ & Grill (0.2 mi), and LongHorn Steakhouse (0.2 mi).
If you’re looking for something to do, Onondaga Lake Park is a nice way to spend some time.
At Wingate by Wyndham Liverpool Syracuse, your comfort and satisfaction come first, and they look forward to welcoming you to Liverpool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Indoor pool
Heated pool
Shallow end in pool
Breakfast buffet
Kid-friendly buffet
Vending machine
Newspaper
Non-smoking hotel
Picnic area
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
232Reviews0Q+A50Room tips
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Best described as a decent 2-star motel, the staff does a decent job of keeping things running to an acceptable level for the amenities offered. There are some choices made that make it more economy than standard, but overall, it works for basic lodging.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 16 Aug 2023
Dear jordanvt, It is really nice to know that you liked the stay and services at our hotel during your recent visit. We are glad to know you found the location of our hotel convenient, your kind words to our staff and enjoyed our hotel's amenities provided. Glad to see your positive overall observations which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Stayed here for about a week while setting up an new client's facility. As the name suggests, very comfortable room. Bed was super comfy as well. Very clean. Decent selection for breakfast as well. Was a nice setting to come back to after a very long day. Would stay again for sure.
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Date of stay: January 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 21 Apr 2022
Hi doubtseventhere, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and servies were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This appears to be a family operation. First, I'm not sure I would rate this as a comfort inn and suites. It was more like a Quality Inn. Check-in was fine, the person behind the counter was polite and friendly. The beds were comfortable and sheets / towels were clean and maintained. However, I felt that the overall cleaning of the floors and bathroom could have been better. I did not use the pool area. The breakfast wasn't that great. It appears that the person running the desk was also the breakfast attendant. I've had better breakfast at other choice hotels. The outside appearance of the building needed some TLC in terms of maintaining the grounds. Would I stay here again....hmmm probably not.
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 29 Jul 2023
Dear cessnapilot2, Thank you for staying with us and for sharing your feedback. We are glad you liked our staff, check-in was easy, beds were comfortable sheets/ towels were clean. However, we apologize for the concerns you had with the breakfast and the overall cleanliness and we appreciate your patience. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for being our guest, and we look forward to hosting you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Especially for the price this turned out to be a poor investment. Due to family and a reunion we decided to stay here. In each instance the daily charge including taxes and fees was over $225 per day and included breakfast. iI reserved two room with a total of four nights at over $800. Some of our non-reservation crowd checked in Saturday night at a charge of $140 plus fees bringing it up to $170. First, breakfast was continental and stayed the same for all three days. The coffee machine put out cool poor coffee that actually looked murky. The daily housekeeping provided for our needs but evidently the indept cleaning had not been done in some time. There was dirt and litter under one chair in the corner as well as under the desk area. Mirror in room need to be cleaned. I used the public restroom one time and noticed that the men's room toilet paper was gone with no spare roll around and that the floor was extremely dirty. The exterior showed little signs of maintaince with plants in pots sitting in the corner and not planted. The front area had cig buts in the rock area. While we were there I say one manager, one desk clerk, one cleaning lady and 2 daily room cleaning staff. It appeared to be understaffed with the staff overworked. That being an excuse is not worth holding to since no "Help Wanted" signes appeared anywhere. This is a Choice Hotel. I will make the choice to stay at Wyndham or Hilton where the stay has always been better and a lot less expensive. …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Only stay as a last resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 20 Jul 2023
Dear HaroldS150, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel. I hope you will accept our sincerest apologies for the breakfast, the condition of your room, the cleanliness, the coffee machine, and the maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I cant believe google reviews has this hotel at 2.9 stars … this hotel is much better than 2.9 rating .. we saw many hotels near Syracuse but was much expensive . The advantage of this hotel is. - there are many restaurants, Walmart , and many other places right next to this hotel . Nice and clean rooms .. bed was very comfortable . Internet speeds were good . Breakfast was ok.. not sophisticated but good for the price . Pool was good . Lots of parking available .. very comfortable stay on the way to Niagara … 4 stars
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 10 Jun 2023
Hi rajsviewfinder, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, comfortable bed, clean rooms, our great amenities, and breakfast. We are glad you enjoy staying with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night while passing through. Very quiet hotel. Bed was comfortable, wifi worked well. Breakfast was basic continental with a couple of warm items. Would stay here again as it was a pleasant stay.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 10 Feb 2023
Dear theoljohnnyboy, Thank you for taking the time to share your review and experience. We are glad to know you found us a quiet place to stay, beds were comfortable, WiFi and enjoyed the breakfast. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and welcoming. I needed a handicap room - few minor suggestions about handicap rooms: Grab bars needed in the bathroom Flooring should be all the same, having to navigate the changes in flooring is difficult when using devices (wheelchair, knee scooter, etc) I cannot say enough good things about the staff. Everyone was friendly and willing to get me anything I needed as I was alone. James at the front desk was especially helpful (5 starts)!
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 27 Dec 2022
Hi Freedom, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so clean and welcoming. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I am shocked Comfort Inn allows their name on the building since I didn't see much that was clean. The breakfast area had crumbs on the tables day and night. The elevator floor was disgusting and looked maybe mopped once a week. Although the hallways smelled like weed, the room didn't have any bad odors. The issues I found were: the bathroom tub has mold around it, the two soap dishes in the shower have caked on soap/mold, the sink faucet was water/soap stained, and they left the open/used conditioner and body lotion from the last person (fortunately, I bring my own). The coffee maker also had the used filter in it from the previous occupant, along with dust. The floors were dusty, not mopped. There is more but not worth mentioning. I never had this issue at any other Comfort Inn, but this one is severly lacking in cleanliness. …
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 2 Nov 2022
Hi StephanieScraps, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The people were nice enough but the carpets in the room were filthy. We couldn't walk in the room barefooted because our feet got black. There were 4 of us checked in and we got to the room and there was 2 towels and 2 washcloths. When the breakfast bar ran out of food, coffee cups, etc. it was not refilled. I guess they have a quota of supplies and when it's gone....it's gone. We had to ask for clean towels and such for all 3 nights we stayed. There was no phone to call down to the desk and ask for anything. You had to go down and hope someone was there (which most of the time there wasn't). The older gentleman and lady, who were very sweet but barely spoke any English so talking to them was useless. Then to top off everything, I see they charged me the more than the rate that was quoted to me.…
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 14 Oct 2022
Hi X6455Ekarenj, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was nice however, I do regret that you experienced several shortcomings during your stay, especially with the condition of your room, breakfast and amenities. I have communicated these issues with the appropriate department heads to ensure they are remedied quickly. Thank you again for your feedback, and we hope to be able to exceed your expectations in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked an express deal on Priceline. We were excited because it looked nice and I had already thought about booking this. We arrive around 225, check in is at 3. Walk in and the lady is sitting at the desk, and just says “wait 20 minutes”. Parking lot is empty, windows so dirty/smeared you can hardly see through. Lobby hot, clearly AC not on or at least not a normal temp (I’m always cold…). We patiently waited in lobby. I asked receptionist where a bathroom might be as we had just been traveling. She wouldn’t even look at me or speak and just pointed down the hall. At that point I was done. It was well past 20 min and she said “it takes time” as she continued to sit and play on her phone. We decided to leave and then she started yelling and wanting to know our name, etc. We took a risk but pictures looked good, boy, we’re they deceiving. I didn’t even get a refund but it was that bad I would not stay there with my kids. It was like bad motel staff in a 1980s movie. Never experienced that in my life!…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Just don’t use this place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Guest Relations Manager, General Manager at Comfort Inn & Suites Liverpool-Clay
Responded 21 Aug 2022
Dear rjohnson416, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition ofyour room, the air conditioning system and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies and we hope to see you again in the future- we promised a better stay next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$82 - $111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn syracuse clay hotel liverpool, fairfield inn liverpool, fairfield liverpool, liverpool fairfield inn
LOCATION
United StatesNew YorkFinger LakesSalinaLiverpool
NUMBER OF ROOMS
63
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Claim Your ListingCOMFORT INN & SUITES LIVERPOOL-CLAY - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Comfort Inn & Suites Liverpool-Clay
Which popular attractions are close to Comfort Inn & Suites Liverpool-Clay?
Nearby attractions include Larger Than Life Toys and Comics (0.5 km).
What are some of the property amenities at Comfort Inn & Suites Liverpool-Clay?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites Liverpool-Clay?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites Liverpool-Clay?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Liverpool-Clay?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Liverpool-Clay?
Conveniently located restaurants include LongHorn Steakhouse, Smokey Bones Liverpool, and Applebee's Grill + Bar.
Are there opportunities to exercise at Comfort Inn & Suites Liverpool-Clay?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Comfort Inn & Suites Liverpool-Clay?
Many travellers enjoy visiting Onondaga Lake Park (10.9 km), Cicero Historical Society (12.9 km), and Ste. Marie Among the Iroquois (10.8 km).
Is Comfort Inn & Suites Liverpool-Clay accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.