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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

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517 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Rochester, New York
Reviewed 5 days ago NEW

I was looking for accomodations that had queen beds, a hot breakfast, for a reasonable price in a nice, quality hotel. We got it all here. Great place to stay for girls' weekend shopping at Destiny USA!

Review collected in partnership with Best Western
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Helpful?
Thank Amy W
Malta, New York
Reviewed 3 weeks ago

We stayed here for a few days over Christmas while visiting family for the holidays. We were extremely pleased with our stay. The room was clean and comfortable. The staff was friendly and accommodating. Really no complaints at all. The location is easy to get to and there is a mall 8min away and several restaurants within a short drive....

Review collected in partnership with Best Western
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Helpful?
Thank Iloveweekendss
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time!

New York State
Reviewed 10 December 2016

Checked in without a hitch, front desk clerk knew his stuff, very helpful. My room was on the end towards the NY Thruway, you could hear it, but not bad. My problem with housekeeping was when I got in the bed, my leg felt something under the bottom sheet, now nothing is supposed to be there, kind if a major...

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Helpful?
Thank NYTriper
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that you were not able to fully enjoy your stay. I have addressed the housekeeping staff. Again, we are sorry and hope you will give us another try in the future!

Stony Brook, New York
Reviewed 7 December 2016

We came up for Thanksgiving and spent 3 nights in a 2 double bed/living room area with a fridge and microwave on the first floor. Overall the stay was fine, except for the breakfast. Breakfast can be improved a little bit. The waffles and sausage is good, but more choices for cereal can be improved. Good location to route 81...

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Helpful?
Thank Michelle S
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! We are always looking for ways to customize the breakfast experience to provide a home away from home experience.

Reviewed 22 November 2016

The hotel is very comfortable, they serve a hardy breakfast, and it is generally quiet & well maintained. It is close to shopping & restaurants. Meets our needs for our two day trip. We will be back next year.

Review collected in partnership with Best Western
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Helpful?
Thank lindaa181
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next year!

Reviewed 21 November 2016

This hotel is comfortable, clean and easy access to major highways. The breakfast was good but not exceptional. It is close to major malls, Syracuse University, and other nearby attractions. It's a nice hotel for singles, couples or families.

Review collected in partnership with Best Western
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Helpful?
Thank annrN9551AZ
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time!

Ottawa, Canada
Reviewed 20 November 2016

We stayed here on a little shopping trip it's not far from the Destiny USA mall. Shout out to Sam at the front desk he was super helpful and friendly. Couple of downsides the people above us seemed to think they were practicing for Riverdance now and again that happens. Someone else mentioned the cold breakfast items ... that's still...

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Helpful?
Thank opuscat
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that you were not able to fully enjoy your stay. I have addressed the kitchen staff to ensure that breakfast is always hot and ready. We look forward to seeing you next time!

Canada
Reviewed 18 November 2016

My Wife and I spent 2 nights at the Best Western Plus Syracuse, this is the 2nd time we have stayed here. The price was good, and your very close to the Destiny USA mall. We checked in very late Friday night coming from Montreal, we got the room next to the elevator on the 2nd floor. Suprisingly I actually...

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Helpful?
Thank PFDSWolfman
General M, Assistant General manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! I am sorry that you were not able to fully enjoy your stay. I have had our maintenance staff remedy the shower diverter. I hope that you will give us another try! We look forward to seeing you again!

Colne, United Kingdom
Reviewed 17 November 2016

On our trip this year traveling around the States,we seem to seek out Best Western Hotels where we feel comfortable and relaxed,we really enjoyed our nights stay in the Liverpool Bests Western my sister and myself in one Quiet room and our Daughters in another next door, having lots of laughs, breakfast lots as usual to choose from in the...

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Helpful?
Thank 110lilys
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you all enjoyed your stay with us. We look forward to seeing you next time!

Reviewed 14 November 2016 via mobile

Great check in with friendly staff. Rooms spacious and clean. Breakfast hot/cold items that were keep well stocked. Staff trustful as noted when I. D. Left behind and staff kept documents secure until picked up.

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Helpful?
Thank sue b
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It is very nice to hear your enjoyed the rooms and our breakfast. Our staff is here to make your stay as secure and enjoyable as possible. We look forward to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: ₹ 6,485 - ₹ 10,444 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
#4 Romantic Hotel in Liverpool
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thruway noise was heard from my room facing thruway with windows closed, try other end if possible. Noise not bad.”
 of 5 bubbles NYTriper, 9 Dec 2016 | Read review
“Higher up if possible”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
 of 5 bubbles berniken, 17 Oct 2016 | Read review
“No idea, maybe stay away from trnpk side?”
 of 5 bubbles 683sbg, 5 Jul 2016 | Read review
“Avoid rooms near conference room on second floor.”
 of 5 bubbles ITHACAUSA, 15 May 2016 | Read review
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