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About
#5 of 13 hotels in Liverpool
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Find yourself exactly where you need to be at our new Tru by Hilton Syracuse North Airport Area hotel. Enjoy thoughtful amenities and a convenient location at the crossroads of I-81 and NYS Thruway, just minutes from downtown Syracuse, SU, Destiny USA and Syracuse Airport.
Our abundant breakfast choices give you a great start to your day. From healthy to indulgent, our 'Build your Own' Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market.
Check out the activity in our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or indulge in some quiet time in one of the semi-private alcoves or relax with a good book on our patio. Keeping your exercise regimen on track in our 24/7 fitness center.
Affordable travel now comes with unexpected things - like certainty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Wifi
Breakfast available
Breakfast buffet
Airport transportation
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
HOTEL STYLE
Business
Charming
Languages Spoken
English
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275Reviews6Q+A15Room tips
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Very clean hotel and room. Bed was comfortable and we did not hear anything from other rooms or hall. Breakfast was enough. Nice staff. Felt secure here and in the parking lot. I like the minimal furnishings as opposed to heavy dressers with drawers. Also, nice large window. Very comfortable, I would chose this hotel again.
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Review collected in partnership with Tru by Hilton
Date of stay: September 2023
Value
Rooms
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Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 1 week ago
We appreciate you taking the time to share your thoughts on your recent stay at our Tru by Hilton. We are always striving to provide top notch service and product, and it sounds like we did not disappoint. We hope to see you again the next time your travels bring you through the Syracuse area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
We're a family of four: me, my husband, my 17 year old son and my 16 old daughter, and we were looking for a hotel near Syracuse Regional Transportation Center where we could stay twice, each time as a one night stop between NYC and Ontario and viceversa because we didn't want to spend more than 10 hours on Amtrak from Manhattan to Niagara Falls. Even though Tru By Hilton is located in Liverpool, it is situated off-limits with Syracuse, so we gave it a try. On July 14, t took us only a 5 minute Lyft ride from the train station to the hotel(NOT WALKING DISTANCE!!!! There's a highway), and once we stepped in, we all relaxed and enjoyed the laid-back atmosphere, so calming you could barely notice there were most guests. It is a recent construction: a three story building with no pool(it caters to business travelers and college students with their relatives, but families are also welcome). The hotel lobby looked like a happy place, so full of light yet so peaceful. Right in the middle of the room, lovely Christina checked us in. Out of the 3 Hilton hotels we stayed for the past three weeks, this was the only one where we were acknowledged as Hilton Honors members, thus we got what we offered plus a little more: a 2 queen bedroom, only that Christina offered us one of their most spacious ones: room 229. Rooms were so close to the main lobby that you could either take the stairs of wait for the elevators which did not take too long to go down. Room 229 was the very last on the second floor, but we do not regret following Christina's advice, and when we got inside, we silently thanked her for her suggestion: not only it was spacious, but it was also quiet, and the cleanest hotel room I've ever come across(please see enclosed pictures). There was no drawer or chest, however they were very clever by taking advantage of every single space, i.e. right behind the desk and beds, decorative wall hooks, etc. We had no issues with luggage storage! Room also included iron, ironing board, hangers, a fridge, a phone, an alarm clock, lamps and lights, USB ports, and a HUGE flat-screen TV. Plastic ice buckets were available by the ice machine on the first floor, and there was no microwave oven inside the room. This room was so neat and tidy I even dared to walk around barefoot and they remained clean! Even the bathroom was roomy and the No Ratio toiletries were so good I tried their body lotion on my hair and the frizz was gone... water temperature and pressure came out great. Sometime later, we left for Tully's for dinner(ugh.... please check my review on that one), and when we realized there were too many leftovers, we didn't want to waste all that so I dialed the hotel's phone number and Christina answered. She said "no problem, there IS a 24/7 microwave oven right on the lobby so you can reheat all the food tomorrow"... she spared us spending money in lunch the next day! Also, I was glad that there was a coin-laundry room available so that I could do our laundry on our second stay. Despite a car show going on on the avenue, we had a pleasant sleep. Next morning we had breakfast, open from 6 am. They had assorted fruit, juice, coffee, oatmeal, omelettes and/or scrambled eggs, assorted bread, cold cereals, sausage, and a pancake maker. It was fulfilling and tasty, and the male attendant was nice and attentive. There were many spots to seats, and if not, then there was the cozy outdoor seating in front of the building, sought by the majority of guests. Just a couple of minutes before check-out, we used the not-so-friendly microwave oven to reheat Tully's food and it did the job. Soon afterwards, we checked out with Mac, and took a Lyft back to the train station. On July 17, we were back from Niagara Falls and this time Edgy checked us in. We liked room 229 from the first stay so much that I wondered if it was available and it was! This time I did our laundry: only one washer and one dryer, but it was never busy... $2 each load, no detergent/softener vending machine on site(I already had some packets with me). Just like the first time, we had dinner outside, had a peaceful sleep, next morning we had breakfast, and a couple of hours later we checked out with Mac. Just like the first time, vibe was awesome, the room was spotless, and staff was very welcoming. There are a couple of dining options within like....ergh, Tully's... Little Ceasars, McDonalds, Subway, Dunkin, etc. Other restaurants and malls like Destiny could be reached by car. The hotel is also a couple of minutes away(by car) from Syracuse Airport and Syracuse University. Kudos to Angie from housekeeping! I happened to meet her right before leaving and not only she does an incredible job, but also she's a sweet, wonderful person! Thanks also to all the staff for treating us so nicely! I recommend this hotel, and in case I go back to Liverpool/Syracuse someday, rest assured that I would stay here again. Thank you! …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Room 229 is more spacious; don't hesitate to ask for it, especially if you're a Hilton Honors...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 1 Aug 2023
Thank you for taking the time to write such a thoughtful review of our hotel. Our Team strives to provide excellent service and accommodations, and we love to hear feedback from our guests. We will be sure to share your comments with the Tru Cru. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were suppose to stay here, but our plane was canceled. We had stayed here previously, and were so impressed by the staff and the fact they will arrange free transportation from the airport at anytime night or day. I called at 12:00 am when we were told our plane wasn’t leaving to cancel our reservation. I was sure we would forfeit our night’s cost. We had paid in points and the nice gentleman told me to call Hilton 1-800 number and request they refund our points-if it was money he would have done it. As always, so very helpful and nice. Best place to stay near the airport in Syracuse. I was cheerfully refunded the nights points! We will stay here every time we come through Syracuse.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Transportation arranged free, any time of day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 22 Aug 2023
Thank you for being a loyal Hilton Honors member! Although we are sure the cancelled flight was a disappointment, we are glad that our team was able to assist with the hotel accommodations aspect of your trip. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel appeared to be brand new or close to it. It was extremely clean and had plenty of natural light in the lobby. The bed was comfortable. The free breakfast was well stocked with plenty of choices. The 24 hour free coffee and/or tea was a nice touch. Very close to the dome, many restaurants and downtown. We would definitely stay here again
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 15 Aug 2023
Thank you so much for your valuable feedback in regard to your recent stay with our hotel. Our team strives for outstanding service and accommodations, and we love to hear that you enjoyed your stay with us. We hope to see you the next time your travels bring you to the Syracuse area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Tru by Hilton Syracuse North Airport Area on business twice in early July and both stays were fantastic! My bedroom and bathroom were impeccably clean, and the bed was comfortable. The hotel has a great location also. The front desk personnel were very helpful with my reservations, and special thanks to Kitchie, Mac and Christine. The head of housekeeping, Des, was also very helpful during my stay, many thanks! I will definitely be returning and have already made reservations for my next visit to Syracuse!
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Date of stay: July 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 24 Jul 2023
Thank you for taking the time to write such a thoughtful review of our hotel. Our Team strives to provide excellent service and accommodations, and we love to hear feedback from our guests. We will be sure to share your comments with the Tru Cru. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New hotel with streamline rooms but very clean and staff was friendly and helpful.came with friends to play softball and enjoyed the stay. Lobby area is large and open which suited us just fine as we were able to gather together anytime
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Review collected in partnership with Tru by Hilton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 19 Jul 2023
Thank you for taking the time to write such a thoughtful review of our hotel. Our Team strives to provide excellent service and accommodations, and we love to hear feedback from our guests. We will be sure to share your comments with the Tru Cru. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel allows you to leave your car while you fly out of the Syracuse airport! Well worth the expense of a room! We were gone for 10 days and we did not have any charge to leave our car! The Tru hotels are our favorite. They have small rooms, but lobbies with all types of family entertainment. ( pool tables, skittle ball, coloring books, Jenna, etc)
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 5 Jul 2023
Thank you for your feedback! We are happy to hear that you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Welcoming, clean, comfy, friendly and professional staff, nice breakfast (variety and space), easy access to main travel routes. Lobby has plenty of varied sesting/visiting area . Will definitely stay here again!
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Review collected in partnership with Tru by Hilton
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 6 Jun 2023
Thanks for staying with us at the Tru by Hilton Syracuse North Airport Area. We created this brand with guests like you in mind, and we love to hear that you enjoyed your stay. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I loved every minute of my stay at Tru. Jose and Christina at the front desk were super friendly and helpful. The hotel is spotless and very comfortable. Everything is new and clean. The breakfast was excellent too. I've found my new go-to hotel in the Syracuse area.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 2 Jun 2023
We are delighted to hear that you enjoyed your recent stay with us. Our Team strives to provide a clean and comfortable place to stay for our out of town guests, and we are happy to hear our Tru Spirit shined. We will be sure to pass along your comments to Jose and Christina. We hope to see you again the next time your travels bring you to the Syracuse area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you need somewhere for one night this could be your place. It is extremely clean. Very minimal. Beds are good and shower is spotless. Décor is somewhat modern. Breakfast was disappointing as it was nothing like the pictures showed. Front staff was friendly. If you are a morning coffee drinker there are no coffee makers in room. I would not recommend for the older generation as the beds are on platforms and they are low.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jacqui Paikin, General Manager at Tru by Hilton Syracuse North Airport Area
Responded 24 Apr 2023
Thank you for your recent stay at Tru by Hilton Syracuse North Airport Area. Being a new brand, we are constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. Please know that your feedback is important to us, so we’ve sent this to the Tru Brand Team to help guide decisions that are made improve our hotel. Again, thank you for taking the time to help us make Tru by Hilton “Uniquely Tru,” and if I can be of any further assistance, please let me know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$135 - $210 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesSalinaLiverpool
NUMBER OF ROOMS
93
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Claim Your ListingTRU BY HILTON SYRACUSE NORTH AIRPORT AREA (Liverpool) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Tru by Hilton Syracuse North Airport Area
Which popular attractions are close to Tru by Hilton Syracuse North Airport Area?
Nearby attractions include Onondaga Lake Park (2.1 km), Erie Canal Museum (4.9 km), and Rosamond Gifford Zoo (5.3 km).
What are some of the property amenities at Tru by Hilton Syracuse North Airport Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Tru by Hilton Syracuse North Airport Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru by Hilton Syracuse North Airport Area?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Syracuse North Airport Area?
Conveniently located restaurants include Columbus Baking Co, Apizza Regionale, and Dinosaur Bar-B-Que.
Are there opportunities to exercise at Tru by Hilton Syracuse North Airport Area?
Yes, guests have access to a fitness centre during their stay.
Does Tru by Hilton Syracuse North Airport Area have airport transportation?
Yes, Tru by Hilton Syracuse North Airport Area offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Tru by Hilton Syracuse North Airport Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Tru by Hilton Syracuse North Airport Area?
Many travellers enjoy visiting Onondaga Lake Park (2.1 km), Clinton Exchange (4.6 km), and Ste. Marie Among the Iroquois (2.1 km).
Is Tru by Hilton Syracuse North Airport Area accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.