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Hotel Indigo Albany-Latham

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#3 of 17 Hotels in Latham
Certificate of Excellence
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Hotel Indigo Albany-Latham
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371 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo Albany-Latham
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Showing 368: English reviews
Palenville, New York
Reviewed 29 April 2015

My wife and I have always been made to feel comfortable here. Because of the nearness to the Albany Airport there are many hotels in the area but none I have stayed in remotely compare to the Indigo. Mannerly and helpful staff and a restaurant that while not cheap has excellent food my only criticism is that the do not...

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Helpful?
1Thank Dick B
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Dick B, We are so happy to hear that you stay with us frequently and always have a good time. It is our pleasure to have you as a guest and accommodate to all your needs. Thank you so much for your kind words about rooms, team members and our restaurant. We appreciate you taking time to reflect on...

Collingswood, New Jersey
Reviewed 27 April 2015

As an Albany native, returning is usually a downbeat experience when staying in a hotel. In a rather unexpected twist, I stayed at the Indigo, which was taken over by this brand about 5 years ago. In general, Wolf Road lodgings are less than basic, and often mediocre. Downtown Albany is no better. I walked into a slightly isolated location...

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Helpful?
1Thank Joshua V
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Joshua V, We cannot thank you enough for such a wonderful and detailed review on your recent stay with us. We are thrilled to hear that you had a noteworthy experience during your visit. It is our goal and greatest pleasure to cater to our guests' needs. We take pride in providing excellent customer service. We passed your suggestions...

New York City, New York
Reviewed 14 April 2015

My second time staying here, the front desk staff was super friendly, ample parking and a welcome envionment. Our room was ready upon check in, and was clean and well stocked with everything needed. We visited the bar, had a couple drinks, as the bar tender was pleasant enough. Hotel Indigo will continue to be my go to Hotel for...

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Helpful?
1Thank Spud1128
Jennifer M, Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Spud1128, Thank you for taking the time to review your recent stay. It is great to see our guest sharing their experience with future travelers. Our whole team appreciates you choosing to stay with us. Hotel Indigo is a special experience. Anticipating our guest needs is important and I am happy to hear that it made your stay nothing...

San Francisco
Reviewed 28 March 2015

I thoroughly enjoyed my night at the Hotel Indigo. The front desk staff was very friendly, helpful and accommodating. They gave me detailed directions for taking the local bus to Whole Foods so I could pick up some items and made sure I had a room away from the elevator and ice machine (I'm a light sleeper). They also accommodated...

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Helpful?
2Thank reneeskiSF
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear reneeskiSF, Thank you so much for kind words and a four-star rating. We are happy to hear that you enjoyed your stay with us. It is our goal and great pleasure to accommodate our guests' needs and assist with any questions. We value your feedback, and your concern has been already addressed with the appropriate department. We hope to...

Huntington, New York
Reviewed 4 March 2015

Full disclosure, I did not have a chance to stay here. I had a reservation to stay but due to one of the frequent snow storms we have experienced this year in the northeast, I was forced to cancel my reservation. I contacted the hotel roughly 30 hours prior to my check in time, well beyond their requested notification deadline,...

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Helpful?
2Thank ChubbaHill
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Thank you for your feedback. We apologize for your less than pleasant experience. We did bring up your concern with our management team and we had no record of a voicemail about advanced booking cancellation. Due to weather conditions at the beginning of February we had granted date transfers or deposit refunds to all guests who contacted us directly with...

Reviewed 2 March 2015

Check in was smooth and simple, desk was very helpful, and very welcoming lobby! The rooms are great, and have such a unique and homey feel to them. Great breakfast was included as well. I'm definitely staying here again!

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Helpful?
2Thank Christopher G
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Christopher G, Thank you for your five-star review. We are very happy to hear that you felt like home while staying with us. It is our pleasure to make our guests feel welcomed and cared for. Our team will be happy to see you again soon. Warm Regards, Volha B.

Staten Island, New York
Reviewed 1 March 2015

This staff here never disappoints - warm smiles, toothbrush if you forgot, even a welcome water. On this trip, the weather was frigid but the hotel had it's fireplace roaring at the entry, where you could sit, relax and have a coffee. The halls have a smell of green apples and murals to match throughout the hotel. The room was...

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Helpful?
1Thank Analia G
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Analia G, We would like to thank you for such a great review on your recent stay with us. We appreciate you taking time to reflect in detail on your experience. Our team is glad to hear that everything about your visit was great. We hope to welcome you back in the near future. Kind Regards, Volha B.

Albany, New York
Reviewed 18 February 2015

We have had a business relationship with Hotel Indigo for about two years now, and I have to say that our business travelers are always happy with this property. Larissa at the front desk and Jennifer the manager always go out of their way to accommodate us, even with last minute requests. The restaurant on site is great as well,...

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Helpful?
2Thank Sarah M
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Sarah M., We are happy to hear such kind, wonderful words about your experience. Thank you for the five-star rating and your willingness to share your impressions and recommend us to other travelers. We also hope to have a long-lasting business relationship with you. We appreciate your feedback and are looking forward to seeing you again soon. Warm Regards,...

Oneonta, New York
Reviewed 17 February 2015

Our business program has been having our quarterly meetings at the Indigo for years and we continue to stay there because of the following: Wonderful, accommodating, kind, flexible staff who go out of their way to make you feel special and make things perfect for our stay, beautiful, clean rooms, spacious conference rooms with all of the technology we need,...

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Helpful?
2Thank Robin R
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Robin R., We are thrilled to hear that our hotel is your organization's first choice for business meetings in the area. Our team is always happy to have you. It is pleasant to know that our staff and their great attitude is one of the main reasons of your positive experience. It is our team's main goal to make...

Melville, New York
Reviewed 16 February 2015

I travel a lot for business and whenever I travel to the Albany area, Hotel Indigo is the only place I will stay. The service is outstanding, rooms are very, very clean, decor really nice! I find the staff to always be approachable, helping solve the problems of a "road warrior" (car won't start, forgot scotch tape, etc..) ...I use...

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Helpful?
2Thank Charlie C
Volha B, Guest Relations Manager at Hotel Indigo Albany-Latham, responded to this review

Dear Charlie C., We would like to thank you for sharing your experience at our hotel with other travelers. We appreciate you taking time to review on your stays with us. Thank you for a five-star rating and such kind words about our staff and property. We value your business. Our entire team is looking forward to your next stay!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Discover Affordable Luxury at the New Hotel Indigo in Albany, New York The Hotel Indigo Albany - Latham is a sophisticated, Full-service hotel near the Albany International Airport (ALB), providing a complimentary shuttle to the airport. Our boutique hotel in Latham, NY is ideal for travelers who desire an oasis to escape from the ordinary, but value the traditional hospitality & services of a standard hotel. Our luxury Albany, NY accommodations offer convenient access to area attractions such as the Saratoga Race Course, Joe Bruno Stadium and the Times Union Center in downtown Albany. Our hotel is near premiere shopping spots including the Colonie Center Mall & upscale, downtown shopping on Pearl, Broadway and Lark Streets. Situated just north of Albany, our upscale hotel in Latham, NY offers close proximity to corporations in the Wolf Road Business District as well as Rensselaer Polytech, GE, the Albany Medical Center and various government offices. We also offer 1,200 sq. ft. of flexible meeting space, free high-speed, Wi-Fi Internet access and well-appointed rooms with modern decor that are an oasis for the business traveler to Albany. While lodging at our pet friendly hotel in Albany, we hope you take advantage of our 24-hour fitness center and sauna, Golden Bean coffee shop, and our Blu Stone Bistro and Bar. For the best in luxury Albany accommodations, choose the new Hotel Indigo in beautiful Albany, NY. ... more   less 

Additional Information about Hotel Indigo Albany-Latham

Address: 254 Wolf Rd, Latham, NY 12110-4805
Region: United States > New York > Latham
Price Range: ₹ 6,758 - ₹ 11,810 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Albany-Latham 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hotel Indigo Latham
Hotel Style:
#3 Business Hotel in Latham
#4 Romantic Hotel in Latham
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Albany-Latham staff and other travellers.
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Questions? Get answers from Hotel Indigo Albany-Latham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room facing the back of the hotel”
 of 5 bubbles rookie_hat, 31 Oct 2016 | Read review
“Front facing rooms will be noisy due to traffic on the frontage road”
 of 5 bubbles Weimsnks, 2 Sep 2016 | Read review
“Stay at the Staybridge Suites.”
 of 5 bubbles docred, 28 Jul 2016 | Read review
“We were on the first floor and yet found it to be very quiet.”
 of 5 bubbles 98catherineh, 23 Jul 2016 | Read review
“Odd rooms are away from the Highway”
  • Single King Room
  • Bed Area Suite Room
  • Entry to the Suite
 of 5 bubbles L8178CRwilliams, 8 Jul 2016 | Read review
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