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Crowne Plaza Lake Placid

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Traveller (556)
360
Panoramas (80)
Pool & Beach (60)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Center of village, overlooking lake, adjacent to Olympic Center. Family owned & operated. Quality & Meetings Service Excellence award winner. Highlights: 245 guest rooms and suites, many with Jacuzzis & fireplaces, 45 holes championship golf, 6 tennis courts, indoor pool & whirlpool, fitness room, extensive meeting space, private beach with paddle & row boats at the Lake Placid Club. Restaurants: MacKenzie's, Great Room Lobby & Bar, The Lake Placid Club Golf House, (year round weddings/special events, and seasonal for lunch) and The Lake Placid Club Boathouse.
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
90Good for walkers
Grade: 90 out of 100
36Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Reviews & more
1,467Reviews
1,019Photos
23Q+A
100Room tips
Traveller rating
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  • 219
  • 67
  • 34
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Popular mentions
The rooms are average but clean and beds are comfortable. Staff was very nice. Location is great and views incredible. One complain is that breakfast package is only sold for 2 people in the room (which was not advertised to me while I booked it). So we had to pay for my 11 year
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Response from BethanyGage, Guest Service Manager at Crowne Plaza Lake Placid
Responded yesterday
Thank you for choosing the Crowne Plaza for your recent trip to Lake Placid. Our staff will be thrilled to hear of your nice comments and we are so pleased that you enjoyed our views as much as we do! I would like to apologize about the confusion with our breakfast package. Our package is based on double occupancy and any extra people are purchased in the restaurant. The reason behind this is that our breakfast buffet price for children 12 and under is $7.95, whereas the breakfast package price is $10 per person per day. It saves our guests money! I am truly sorry that you feel taken advantage of, but I can assure you that it is set up that way to be more beneficial to our guests! We appreciate you taking the time to provide feedback and we hope to have you back again sometime! Best Regards, Bethany Gage Guest Service Manager
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+2
My husband and I booked a quick getaway after Christmas and Crowne Plaza had the best price. We go to Lake Placid several times a year to enjoy the seasons and this trip was good. We booked a room with a fireplace and jetted tub. Upon arrival we realized we were a little bit
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Response from BethanyGage, Guest Service Manager at Crowne Plaza Lake Placid
Responded 2 days ago
Thank you for taking the time to provide detailed feedback about your recent visit. We thank you for choosing Crowne Plaza Lake Placid for your short trip and are pleased that you had a good stay! While our fireplaces are indeed electric, they do not typically make loud noises. I will be passing along your comments to our maintenance team, so that we can further look into this. I would like to apologize for any inconvenience that this may have caused and we appreciate you bringing this issue to our attention. We hope to have you back again soon! Thank you. Best Regards, Bethany Gage Guest Service Manager
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It's a nice hotel. The room is simple but good, clean and confortable. I went there on my honeymoon. The receptionists are ok but not totally friendly as I use to see in the hotels that I use to stay. The hotel in general is so beautiful! Does not include breakfast.
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Response from BethanyGage, Guest Service Manager at Crowne Plaza Lake Placid
Responded 1 week ago
Thank you for choosing Crowne Plaza Lake Placid and for taking the time to provide feedback about your recent stay. We would like to congratulate you as newlyweds, and we are so pleased that you had a good honeymoon here at the Crowne Plaza! We hope to have you back again soon! Thank you. Best Regards, Bethany Gage Guest Service Manager
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With the many wonderful options available in Lake Placid, this hotel will never see my $$ again. As we were on Honeymoon, we specifically booked a Deluxe King Room with Fireplace and a lake view... the most expensive room available at the time of the booking. What a major
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Response from BethanyGage, Guest Service Manager at Crowne Plaza Lake Placid
Responded 1 week ago
Dear Burgert V, Thank you for taking the time to provide detailed feedback about your recent stay. I would like to start off by apologizing to you for not meeting your expectations and can assure you that the service you were provided, was not what we strive for here at the Crowne Plaza Lake Placid. It seems there was some miscommunication about the room type booked and I would like to apologize for how it was handled by our staff. The lake view rooms are a bookable room type and tend to sell out quickly. It appears that on your reservation you had booked a deluxe king in our Adirondack wing, without a lake view. Unfortunately, during your visit with us we were all sold out and unable to upgrade you to that room. Here at the Crowne Plaza Lake Placid, we aim to provide a clean and comfortable stay for all of our guests and it seems that we fell short of that during your visit. I will be passing along your comments to our housekeeping department and maintenance team, so that we can further look into the issues you faced. We are truly sorry for the unsatisfactory stay and we appreciate you taking the time to bring these matters to our attention. We will be using your comments to coach our team and make improvements, so that we can provide a better experience for our guests. We hope to have you back again sometime, to show you the service that we are known to provide. If you would like to speak to me directly, please feel free to contact me at 518-523-2556 or bethany@lakeplacidcp.com. Thank you and congrats to you as newlyweds. Best Regards, Bethany Gage Guest Service Manager
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Perfect location - great room ! Staff was friendly and service top notch. Easy walk to Main Street - saves parking which is limited. Made use of the kitchen in suite, anything we needed the staff was willing to assist. Enjoyed the Boat House for dinner, with shuttle from
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Response from BethanyGage, Guest Service Manager at Crowne Plaza Lake Placid
Responded 1 week ago
Thank you for choosing Crowne Plaza Lake Placid for you recent getaway! We appreciate the lovely comments, and I will be sure to pass them along to our staff. It is great to read that you not only enjoyed our central location but also many of the amenities here, including our Lake Placid Club Boathouse restaurant. We look forward to having you back again soon! Thank you. Best Regards, Bethany Gage Guest Service Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Lake Placid
The Tower Suite at the Crowne Plaza Lake Placid
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Lake Placid
The Deluxe Two Queen Room at the Crowne Plaza Lake Placid
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Lake Placid
The Deluxe One Bedroom Suite at the Crowne Plaza Lake Placid
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Lake Placid
The Deluxe King Room at the Crowne Plaza Lake Placid
Professional photo exclusively commissioned by TripAdvisorCrowne Plaza Lake Placid
The Deluxe King Lake Room at the Crowne Plaza Lake Placid
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Does the hotel provide robes in the rooms to use during your stay?
I don’t remember seeing any in the room.
1 vote
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What resort did you move to please??
I am also unsure of your question. I revised the Crowne Plaza.
0 votes
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Hi! What was the restaurant by the beach, please? Thanks!
Sorry don’t know
0 votes
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Are there mini fridges in the rooms?
Yes there are, and when our's was rather loud and we asked for them just to turn it off, since we wouldn't be using it.....they came right away and replaced it with a new one!
0 votes
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is parking a separate price?
No, lots of available parking
0 votes
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"best views"
"Ask for Lake Facing Rooms."
"Don't get the breakfast package"
"Beware some section of the hotel has no elevator access to room."
"Some rooms face the pool - make sure to ask!"
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PRICE RANGE
US$ 115 - US$ 387 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza resort & golf club lake placid hotel lake placidcrowne plaza resort and golf club lake placidcrowne plaza lake placidlake placid crowne plaza
LOCATION
United StatesNew YorkLake Placid
NUMBER OF ROOMS
249
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