We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel des Neiges

346 reviews
Save
Traveller (123)
Room & Suite (30)
Pool & Beach (15)
Overview
  • Excellent26%
  • Very good54%
  • Average15%
  • Poor4%
  • Terrible1%
Travellers talk about
“des neiges”(3 reviews)
“great hotel”(2 reviews)
“pools”(4 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from US$ 86.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cilaos hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ce25bb91aaf540ed8ef50a1e577237af", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1195234,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[56215808],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":86,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ce25bb91aaf540ed8ef50a1e577237af","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":88,"lowestMetaPrice":86,"additionalPartner":false,"highestMetaPriceDisplay":88,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":88,"lowestMetaPrice":86,"highestMetaPriceDisplay":88,"hotelName":"Hotel des Neiges","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNlMjViYjkxYWFmNTQwZWQ4ZWY1MGExZTU3NzIzN2FmIiwiQUlLIjoiNGE4YWE1MDliZjFlNGVkMDhmOTQ1YWQ4N2M0NjQ0ZGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$ 86", "hasDates": true, "hacComplete": true, "contentIdMappings": {"56215808":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (346)Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Filter reviews
19 results
Traveller rating
7
8
4
0
0
Traveller type
Time of year
LanguageEnglish
More languages
7
8
4
0
0
Show reviews that mention
All reviewsdes neigesgreat hotelpoolscirquewalksbalconymountains
FilterEnglish
Updating list...
1 - 5 of 19 reviews
Reviewed 9 November 2017 via mobile

We stayed there for one night, and found the place quite comfortable, especially the jacuzzi which feels really good after some long hiking ! Humidity in the bedroom was easy to notice, but I guess the constant rain outside and overall region does not help....More

Thank Globetrotter-230283
Reviewed 31 October 2017 via mobile

The hotel is nice, you can enjoy the mountains when they are not covered in clouds, which they usually are in the morning or the afternoon. There are two pools which are quite okay. The breakfast is good and also there is a room with...More

Thank Jonas L
Response from Patrice C, Responsable relations clients at Hotel des NeigesResponded 1 November 2017

Dear Jonas L, Thank you for your comment. We look forward to welcoming you for a next stay.

Reviewed 16 August 2017

Well located hotel (walking distance from Cilaos centre) with easy parking. Rooms are fine, nothing outstanding but large and pleasant. The one we had on the ground floor was fairly humid but was equiped with an efficient anti-humidity device. The buffet formula proposed by the...More

Thank 432frederic
Management response:Responded 18 August 2017

Dear 432frederic, Thanks for your comment. The "weird customer policy" to use your word is something to take with humor. We just want customers to remember that we do our best for them so we appreciate to receive smiles back. It doesn't hurt to remind...More

Reviewed 17 May 2017 via mobile

The staff is really helpful, we had a little issue with the room, and they were really quick to fix everything, with a smile and a friendly way. I was impressed. Rooms are big, beds comfortable. Breakfast is good and generous, it is a buffet....More

Thank Luis K
Reviewed 20 November 2016 via mobile

The staff is very friendly and helpful. The hotel is located very comfortably, so it is easy to reach the starts of many hiking trails. The rooms are cute, we had a balcony and a magnificent view. I would recommend the hotel any time

Thank Bianca N
View more reviews
PreviousNext
1234
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 84 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 84 - US$ 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (123)
Room & Suite (30)
Pool & Beach (15)
Dining (4)
Family and Play Areas (3)
Questions & Answers
Get quick answers from Hotel des Neiges staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Room Tips
"Ask for a room on the top floor to have good views - we stayed in room 306"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing