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Hilton New York JFK

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Hilton New York JFK
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1,580 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton New York JFK
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Showing 1,457: English reviews
London, UK
Reviewed 1 week ago

Arrived at Federal Circle, rang the hotel to request the bus. Was put on hold for over 3 minutes. I am from overseas, the call cost me a few dollars no-one will ever refund. Got to reception, and as it usually the case in the US there was no upgrade from Platinum members (which I am available). I know its...

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Thank Pro-Flyer
Reviewed 1 week ago via mobile

This is an upgrade from your basic airport hotel. The lobby was inviting and the front desk team was ok. The star of the night was Brian the bartender. He was able to handle a full house as well as make everyone feel like they were the most important. Ashley at the coffee shop was awesome as well. Over all...

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Thank Miked7575
London, United Kingdom
Reviewed 1 week ago

I have stayed at this hotel on at least 5 previous occasions and use this as a base for my trip home to the UK. The hotel it'self is fine, nice rooms, transportation to the airport and reasonably priced breakfast. Last year I had just a bit of trouble in checking in and it happened this time because my account...

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Thank David M
England
Reviewed 1 week ago

Used the digital key for the first time here and it worked fine. Had a comfortable room on the Executive floor, which was nice but the sink was slow to drain and the air con was possibly the noisiest I've ever heard. Not only could you hear the fan, but you could hear the compressor too. Turned it off and...

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Thank rediffusion
New york, United States
Reviewed 1 week ago

Very nice hotel. Well maintained. Staff is very professional. The rooms are clean . Very quiet . The food can be costly if you eat in the hotel however the food is good and there are very few safe options in the area. Worth the money . This hotels is always my first call when I visit NYC

Review collected in partnership with Hilton Hotels & Resorts
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Thank Wayne S
New York City, New York
Reviewed 1 week ago

My family and I stayed here for a week and the hotel was clean, the staff was super helpful and personable and though we didn't use the airport shuttle they we're making trips every 20 minutes. The breakfast looked delicious and the hamburger, fries and Creme Brûlée were delightful!! Highly recommend this Hilton location.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 104dee
Salt Lake City, Utah
Reviewed 2 weeks ago

Very impressed with the 144 restaurant and the building was in excellent condition and service was good. The Hilton shuttle is one of the most reliable services at JFK and makes staying at the airport easy and affordable. This is good value for the money.

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Thank sfdann
Philadelphia, United States
Reviewed 2 weeks ago

The Hilton JFK was a great place to stay. I arrived early and there was no problem checking in and getting situated before starting work. The rooms were clean and very comfortable. The breakfast buffet was included in our room rate which was great. I found ALL of the staff to be incredibly friendly and helpful throughout my stay.

Review collected in partnership with Hilton Hotels & Resorts
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Thank roseanner33
Rivwrview, United States
Reviewed 2 weeks ago

The hotel was very conveniently located to JFK airport. After being delayed for 6hrs by the airlines, I called the hotel to inform them of a late arrival. The staff immediately stated the cancellation policy is before 6 p.m. or you will be charged for the night. I informed the woman on the line I was not attempting to cancel...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 798shellym
MarkIrgang, General Manager at Hilton New York JFK, responded to this review

798shellym, Thank you so much for your candid feedback. Please accept my sincere apologies for your negative experiences here at the Hilton NY JFK hotel. Please accept my sincere apologies as the experiences your encountered are so far out of the "norm" our customers usually experience when staying at our beautiful hotel. Rest assured I have reviewed your comments with...

Greenwood Lake, New York
Reviewed 2 weeks ago

Very convenient to JFK with great parking & service to airport. The shuttle was on time and quick to the terminal. The restaurant was excellent with great service and food. The sports on multiple screens was a bonus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bjordan987

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton New York JFK Airport offers travelers inviting, comfortable and elegantly appointed accommodations minutes from one of the busiest airports in the United States. The hotel is a pleasant alternative to Manhattan prices for business, meetings or pleasure. ... more   less 

Additional Information about Hilton New York JFK

Address: 14402 135th Ave, Jamaica, NY 11436-2200 (Formerly JFK international Airport Hotel)
Region: United States > New York > Queens > Jamaica
Price Range: ₹ 12,252 - ₹ 20,939 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton New York JFK 3.5*
Number of rooms: 356
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, getaroom.com and HotelQuickly so you can book your Hilton New York JFK reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Jfk Airport
Jamaica Holiday Inn
Holiday Inn Jamaica
Hotel Style:
#4 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New York JFK staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, airport facing”
Pro-Flyer, 16 Apr 2017 | Read review
“Suggest you ask for a room away from the runway near to the road opposite the hotel”
O7970XHdavidm, 15 Apr 2017 | Read review
“Ask for a Airport View if you want it!”
BeachLvr_VT6, 11 Apr 2017 | Read review
“Don't go there”
sweatyb, 8 Apr 2017 | Read review
“Stay way away from smoking rooms. Ventilation system will pump smoke into your room and down the hall.”
travelhoundMaryland, 29 Mar 2017 | Read review
5 of 5