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Holiday Inn Express At JFK

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Holiday Inn Express At JFK
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850 Reviews from our TripAdvisor Community

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Showing 748: English reviews
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Pleasanton, California
Reviewed 3 days ago NEW

This HIE is in area that has no walking access to restaurants other than a Burger King a block away the other side of the freeway. You have to run cross under the freeway because the cars will not yield to you. They gave me a room in the basement level. The only view is the wheels of the car...

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Helpful?
Thank VT94588
Haifa, Israel
Reviewed 1 week ago NEW

We stay one night before early flight. The hotel is located 15 minute drive from the airport and have a shuttle every round hour 24 hours a day. Very nice room equipped with coffee maker nice bathroom.. Breakfast served from 5 AM. efficient and fast service at the reception desk

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Helpful?
Thank sxa1995
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear sxa1995, We want to thank you for nice comments. We at the Holiday Inn Express at JFK we aim to please our guest at all times. The housekeeping staff work very hard to make sure you have a clean room and a comfortable bed. The shuttle drivers always are ready to take you to the terminals and pick you...

Toledo, Ohio
Reviewed 1 week ago NEW

Admittedly my exceptions weren't much -- this is a Holiday Inn Express after all -- but the professionalism of the staff couldn't have been better. I arrived late and was departing early. The manager was working the front desk and greeted me by name. He offered to provide dinner recommendations as well as menus for delivery, if I was interested....

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Helpful?
1Thank planetraincar
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Planettraincar, We want to thank you for your recent stay with us and we as a team strive to be number 1. We in all the departments from the room attendants to the front desk to the shuttle drivers and the engineers. We thank you for your comments and we look forward to your next visit with us. The...

Jakarta, Indonesia
Reviewed 1 week ago

Holiday Inn Express hotels across the world vary wildly in star-power. This unit inhabits a plot surrounded by other stopover hotels and the Department of Sanitation in a rather unglamorous part of Queens. But it is near the airport, has excellent free wifi, and offers regular shuttle service to/from JFK. My room was clean, comfortable, and offered the amenities a...

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Helpful?
Thank JackIndo
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear JackIndo, We want to thank you for your nice comments and we as a team strive to always please and provide 5 star service. We from the housekeeping department, front desk , shuttle drivers,engineers work very hard to make sure our guest receive the best service. I look forward to meeting you next time you decide to stay with...

Reviewed 2 weeks ago

Room: Clean and comfortable. Complimentary breakfast: An amazing selection! Hot breakfast foods -pancakes, eggs, sausage, biscuits and gravy as well as cereal options, breads, fresh fruit and a variety of beverages. There was an attendant keeping everything clean and stocked. Location: Good if you are arriving at JFK. Especially if arriving late in the day and don't want a long...

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Helpful?
Thank Conor D
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Conor D, We are so happy and thankful for choosing us. We as a team are so happy for your great comments which will be shared with the team. We at the Holiday Inn Express at JFK strive to be number 1 and we thank you for your loyalty to the IHG brand. We look forward to your next...

Perth
Reviewed 2 weeks ago

A very busy establishment due to its close proximity to JFK airport. Shuttle bus to and from is quite good and convenient particularly when travelling to the airport you are dropped off at the correct terminal. Had originally planned for a one night stop when flying in and one when flying out. Due to a change in travel plans I...

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Helpful?
Thank Sands_smith
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Sands_Smith, We want to thank you for your recent stay and we are happy you enjoyed your time with us at the Holiday Inn Express at JFK. We as a team from the housekeeping department to the shuttle drivers who work very hard to get you to the terminals on time. We hope to see you again in the...

Pine Mountain, Georgia
Reviewed 3 weeks ago via mobile

This place went above and beyond from what I expected from an airport hotel and I'm putting it down as one of my best hotel stays. The staff was perfect and amazing. Cindy and Larissa (sp?) at the front desk were super welcoming and friendly and extra helpful from beginning to end! They offered suggestions for eating, getting to Manhattan,...

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Helpful?
Thank Mintypeach
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Mintypeach, We want to thank you for your recent stay and all your wonderful comments about the staff. We as a team really try very hard to wow our guest everyday. We are happy the hotel was clean and the rooms were up to your standards. I personally want to thank you for your comments and I look forward...

Reviewed 4 weeks ago via mobile

Very, very poor business practice to send an email on the day of reservation telling me I have just a few hours to respond when reservation was originally made so far in advance. I was on an 8 hour flight, arrived at JFK after 21:00 and was unable to respond until landing to learn my long-standing reservation was cancelled. Your...

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Helpful?
Thank Melissa M
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Melissa M, We want to apologize about the issue you encountered. Please contact me at your convenience to discuss. Once again we strive to be number 1 and I hope to here from you. Thanks Steve Vargas Front Office Manager Holiday Inn Express at JFK svargas@hiekennedy.com

Charlotte, North Carolina
Reviewed 4 weeks ago

I stayed here for a quick overnight between flights. I arrived after 9pm after an international flight. I was a single female traveling alone. I was a little disappointed to find that my room was right next to the elevator, across from the treadmill room, and adjacent to the lobby/breakfast area. The area was quite loud and the door had...

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Helpful?
Thank sassyspinder10
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Sassyspinder10, Thank you for your recent stay with us. We want to apologize for your recent stay and the issues you encountered while staying with us. Please contact me at your convenience to discuss the issues you encountered while staying with us. I look forward to speaking to you. Thanks Steve Vargas Front Office Manager Holiday Inn Express at...

Roxbury, CT
Reviewed 4 weeks ago

Rooms were small but clean and comfortable. The staff was very friendly and helpful. The parking garage is a separate property next door to the hotel-you drive your car to same and provide the attendant with your voucher received from the front desk at check in. Pretty easy process. Had early flight so did not have time for breakfast. The...

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Helpful?
Thank stonecroft
stevevargas03, Front Office Manager at Holiday Inn Express At JFK, responded to this review

Dear Stonecroft, We want to thank you for your recent stay with us we as a team strive to be number 1 Thank you for all your great comments and we are happy you enjoyed your stay with us. The housekeeping department works very hard to make sure the rooms are up to standards and that you have a great...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more   less 

Additional Information about Holiday Inn Express At JFK

Address: 15370 S Conduit Ave, Jamaica, NY 11434-4237
Region: United States > New York > Queens > Jamaica
Price Range: ₹ 11,386 - ₹ 18,590 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express At JFK 2.5*
Number of rooms: 128
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Also Known As:
Holiday Inn Express At Jfk Hotel Jamaica
Holiday Inn Jamaica
Holiday Inn Express Jfk
Holiday Inn Express Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express At JFK staff and other travellers.
19 questions
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Bakewell, United Kingdom
8 months ago
Boston, Massachusetts
11 days ago

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Questions? Get answers from Holiday Inn Express At JFK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms in the basement level. The only view is the wheels of the car in the parking lot. Wait and check in at 3PM?”
VT94588, 28 Apr 2017 | Read review
“Rooms do not have refrigerators, so if staying more than one night then request one of the limited number of portable units.”
Sands_smith, 16 Apr 2017 | Read review
“At the back of the hotel away from the freeway”
Johnpsau, 27 Mar 2017 | Read review
“Do not agree to a first floor room”
VirginiaMamababs, 23 Mar 2017 | Read review
“there is a floor dedicated with quiet rooms, maybe ask reception upon check in for one of these”
983stevey, 18 Mar 2017 | Read review
5 of 5