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Courtyard New York JFK Airport

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683 Reviews from our TripAdvisor Community

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Showing 653: English reviews
Jackonville, FL
Reviewed yesterday NEWvia mobile

Hotel was cl an and super convenient to JFK. Shuttle bus driver George was a great ambassador for the hotel. What a joy to have this guy driving you. 5AM I hear a ton of coughing. I assume that the walls are thin but actually it's a cleaning woman coughing outside my door as she goes in and out of...

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Helpful?
Thank Charlie F
Kingsport, Tennessee
Reviewed 4 days ago NEWvia mobile

All of the staff was wonderful and extremely accommodating. We received an incredible dinner recommendation from the hostess and she followed up with us to make sure we enjoyed our meals. The rooms are very tidy and extremely tastefully decorated. The restaurant menu at the hotel is very limited.

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Helpful?
Thank southernsweetie2016
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your recent stay at the Courtyard New York JFK Airport. Providing fresh, clean rooms and friendly, professional customer service is our specialty, and it's great to see that we could do that for you! We appreciate your observation and hope to see you again soon. Best Regards, Daniel Fevre, General Manager

Johannesburg, South Africa
Reviewed 6 days ago NEW

Used this hotel while on transit to Florida. Convenient location. Shuttle pick up and drop off at the airport. Managed to get an early check in which was great. The shower water was not hot enough for me though.

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Helpful?
Thank AnitaMunetsi
ManagerX1, General Manager at Courtyard New York JFK Airport, responded to this review

Thank you for taking time to write a review of our hotel. We are pleased that you enjoyed most of your stay with us. I do appreciate your feedback regarding areas where we can improve. We will have our maintenance team look into the hot water issue you experienced. Thank you for being our guest, and we hope to welcome...

Reviewed 1 week ago via mobile

We were very happy with the service received at the Courtyard hotel. Easy and quick pickup from JFK and shuttle to JFK the morning of our flight was punctual. The hotel was clean, the rooms relatively well furnished and the reception friendly and welcoming. Would stay here again if for a short stay only as it's far removed from Manhattan.

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Helpful?
Thank Anna-Marie d
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Many thanks for evaluating your stay at the Courtyard New York JFK Airport. I am so happy to note that the exceptional service from our Front Desk associates, our reliable shuttle service, and your well-maintained room helped make your stay a great one. We appreciate your business and hope you will stay with us the next time your travels bring...

Cayman Islands
Reviewed 2 weeks ago

Have used this Hotel previously as I transit via New York JFK on trips to and from Europe. Efficient friendly rapid check in, comfortable clean rooms, good bar with great bar staff and food is very tasty Airport shuttle is punctaul and effortless I wil stay here again on my next trip through New York

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Helpful?
Thank mbar-cyb
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us once again at the Courtyard New York JFK Airport during your recent visit. It’s a pleasure knowing your stay with us was everything you expected. We believe our clean, comfortable room, our hospitality, and reliable shuttle service makes us the perfect hotel for our guest. We look forward welcoming you the next time you...

LaGrangeville, New York
Reviewed 2 weeks ago

Choose this location as there is no Hyatt near JFK and was not disappointed. Been back several times since for early morning flights and even afternoon flights to work from hotel instead of airline lounge before flying. Rooms are comfortable and quiet. Shuttle is convenient.

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Helpful?
Thank Lesley S
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying at the Courtyard New York JFK Airport once again. We are glad your stay with us was everything you expected. We believe our clean, comfortable accommodations, convenient location to the airport, and reliable shuttle service makes us the perfect hotel for business travelers. We hope you will choose to stay with us again the next time...

Honolulu, Hawaii
Reviewed 2 weeks ago

I was tired, it was January 1st, I had been traveling for over 15 hours. From the courtesy van driver, the front desk clerks, the front desk manager, the maids...all were pleasant and welcoming. All these young people working on January 1st. Either they had gone out and partied and came to work tired, or did not get to have...

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Helpful?
Thank Alohachick60
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We love hearing that you felt you got a great deal by choosing to stay at the Courtyard New York JFK Airport. I'm so happy you had an enjoyable stay and that my associates made you feel welcome with their warm hospitality. It’s also pleasing to know that you loved our comfortable amenities and facilities, especially the workout room. Thank...

California
Reviewed 2 weeks ago via mobile

This hotel is easy to get to and from the airport. Their shuttle is quick. It can carry about 16 people. Not easy to carry your luggage onto the shuttle if it's full, but they have a cargo compartment in the rear. Not a great location for parking a car. The rooms are modern and updated. Decent size. It's a...

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Helpful?
Thank californiafudge
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for being our guest at the Courtyard New York JFK Airport. We are glad that you liked our friendly associates, convenient location close to the airport and your modern room as well. We appreciate your business and hope you will stay with us again the next time your travels bring you back to New York. Best Regards, Daniel...

Reviewed 2 weeks ago via mobile

My daughter, my best friend, her daughter, and my daughters best friend and I had this trip planned for 6 months. We started at an apt rental in East Village. It was a nightmare. We stayed there 2 nights. We found this hotel, and I must say, they saved our trip. All the ladies at the desk were always so...

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Helpful?
Thank Donna N
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you so much for the amazing review of the Courtyard New York JFK Airport! It's great to read that our associates, especially the front desk and restaurant team were able to exceed your expectations and made your stay a memorable one. We work hard to make sure our guests are completely satisfied, so I will be sure to share...

New York City, New York
Reviewed 3 weeks ago via mobile

I've never been to a hotel with so much love , the hotel staff was a family to me for my short time there they catered to my every need and want , everything was jokes and smiles. I remember Roxanne was very nice and helpful and the engineer Jose was as well , and the bartender Abdul was funny...

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Helpful?
Thank OliKweenSlay
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your terrific review of the Courtyard New York JFK Airport. I am thrilled to know that our associates went the extra mile to make you feel right at home and made your stay with us so enjoyable. I will be sure to share your compliments with each staff member you mentioned so they know their efforts do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: ₹ 10,103 - ₹ 20,343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York JFK Airport staff and other travellers.
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Questions? Get answers from Courtyard New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the airport courtesy phones well all broken....be sure you have the phone number of the hotel”
 of 5 bubbles Alohachick60, 2 Jan 2017 | Read review
“They will exceed your expectations! You won't go wrong staying here. I won't stay anywhere else from herein.”
 of 5 bubbles karrington416, 2 Dec 2016 | Read review
“Because of my status we were upgraded to a suite. Get it if possible”
 of 5 bubbles R8421UCkarenm, 10 Nov 2016 | Read review
“Great location and sound proofing !”
 of 5 bubbles DeshmukhV, 24 Oct 2016 | Read review
“High floors...all windows are sound proofed....”
 of 5 bubbles V4424QFjohnb, 23 Oct 2016 | Read review
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