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Garden Inn & Suites

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Garden Inn & Suites
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271 Reviews from our TripAdvisor Community

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There are newer reviews for Garden Inn & Suites
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Showing 220: English reviews
Reviewed 8 August 2015 via mobile

Not a great experience here. The only good thing about this hotel is their cream cheese... The cream cheese was heavenly delicious! I wonder where they get it from. Otherwise worst experience ever. The hotel is so busy fully packed that we were't able to get any room service for 7 days! No new towels. We had to leave our...

Thank Cindy C
Columbus, Ohio
Reviewed 3 August 2015

My wife and I stayed at the Garden Inn Jamaica NY on Friday, July 31, 2015. I had made reservations more than a month ago, then more recently read the reviews, many of which were very poor and foreboding. To our pleasant surprise, the airport pick up was very prompt, the hotel lobby clean and secure with cordial prompt service....

Thank Lewis C
Miami, Florida
Reviewed 1 August 2015

This property is really a multi-purpose hotel that also provides I guess temporary public housing. However, I have stayed here multiple times when flying out of JFK and have never had any issues. The staff have always been nice, the rooms are clean and the Wi-Fi is good. There is a huge park across the street that can be enjoyable...

Thank DMBTraveler
Greater London, United Kingdom
Reviewed 24 July 2015

We are a couple in our 30s. We stayed here for one night as had to catch a flight from JFK early the next morning. We used the hotel's complimentary airport shuttle twice & it was fine on both occasions - quick and ran to schedule. The neighbourhood is rundown - but it is the area around JFK so there's...

1Thank Sarah I
Washington DC, District of Columbia
Reviewed 21 July 2015

On July 8th our flight was cancelled and the airline placed us in this hotel overnight. It is in a bad side of town, air conditioning did not work, paint was peeling from the ceiling overtop of our bed. We were stuck in the elevator. Homeless and people recently released from jail / prison are also patrons of the hotel....

3Thank froggiesmooch
Orlando, Florida
Reviewed 17 July 2015

YUCK YUCK YUCK!!! We were stuck in New York after our flight was delayed til the next day. We booked with Hotel Tonight which showed us nice photos of a clean hotel. We were fooled BIG TIME! The place was nasty, it smelled, the room was dirty with stains all over the carpet and it had the unpleasant aroma of...

2Thank BrittanyBFL
Saint Paul
Reviewed 13 July 2015

Arrived at hotel after being directed there by Delta airlines. All rooms had only one queen bed so we would need three rooms for our family. Shuttle was old and filthy. Air was not working, elevator smelled like drugs, lobby was dirty and felt unsafe with many undesirables wandering in and out of hotel. We decided to leave and stay...

Thank Joy43323
London, United Kingdom
Reviewed 13 July 2015

Terrible from start to finish. Firstly the front desk clerk tried to charge a more expensive rate than booked, luckily I noticed. Secondly I had booked a two bedded room and arrived to find a tiny double room with barely enough room to swing a cat, never mind two people and their luggage, on phoning reception we were told there...

Thank jeaniek_11
Reviewed 11 July 2015 via mobile

The sheets were blood stained, our towels had stains, the TV was broke, there was makeup (not mine) on the pillow cases.. called and asked for clean linen and was told "we are busy, you can wait). Most disturbing place I have ever stayed.

Thank Shelby S
Reviewed 30 June 2015 via mobile

The place was ok as its close to the airport and has a free shuttle bus. When we tried to check in they said I booked for the wrong day and they didn't have a reservation. After looking through my confirmation we did have a reservation and it was for the right day, they had made a mistake. The air...

Thank Aleisha87

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Garden Inn & Suites

Address: 15120 Baisley Blvd, Jamaica, NY 11434-2803
Region: United States > New York > Queens > Jamaica
Price Range: ₹ 7,660 - ₹ 12,308 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Garden Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Garden Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles katrinag894, 26 Dec 2016 | Read review
“Go to another hotel”
 of 5 bubbles AndrewD150, 30 Jun 2016 | Read review
“Avoid this place!”
 of 5 bubbles glapira, 7 Apr 2016 | Read review
“No options”
  • Is that blood?!
  • walls
 of 5 bubbles MDGypsy, 24 Mar 2016 | Read review
“Don't bother.”
 of 5 bubbles stevecQ6769NW, 15 Nov 2015 | Read review
5 of 5