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Garden Inn & Suites

293 reviews
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Traveller (58)
Room & Suite (29)
Dining (6)
Overview
  • Excellent7%
  • Very good17%
  • Average20%
  • Poor23%
  • Terrible33%
15 Sep 2017
“Will not cancel May 18, 2018 reservation.”
6 Sep 2017
“Not good for families ”
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Suites
Multilingual Staff
Pets Allowed
2.0 Star Hotel
All hotel details
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Reviews (293)Write a Review
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JPMiles / Payback Arrow
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11 - 15 of 242 reviews
Reviewed 28 July 2017 via mobile

We booked this hotel based on the facts that it was close to the airport, had a free shuttle to and from the airport and that breakfast was also included in the price. When we landed my husband phoned the number on the big hotel...More

Thank Caroline S
Reviewed 13 July 2017

Pretty run:down, shady place. *No* airport shuttle, no room service. Pathetic "fitness center" with a treadmill and 1 (yes one) single dumbbell. Creaky, malfunctioning elevators with peeling paint. Suspicious, strange characters lurk around the outside of the hotel and in the lobby. Room had just...More

1  Thank kunalashar
Reviewed 3 July 2017

Booked with an email saying they offer free airport shuttle and free breakfast. Arrived at JFK only to find out they cancelled their airport shuttle just three weeks prior and wouldn’t do anything for me. Even though their website advertises the free service and so...More

1  Thank Jon B
Reviewed 3 July 2017 via mobile

No shuttle, no breakfast even if we had paid for breakfast. Keycard did not function and staff had to lock us in to our rooms every time. Looked like a hotel for homeless people. We will not recommend this hotel.

1  Thank Sigrun-Iren S
Reviewed 23 June 2017 via mobile

Arrived in JFK at 11pm, then flying next morning at 9am, so I don't need a fancy room just for a night. This hotel is nearby JFK and paid $15 uber to hotel (hotel cancel shuttle bus service a week before I go to NYC)...More

Thank ddembb425
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Details
Price range
US$ 92 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 92 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (58)
Room & Suite (29)
Dining (6)
Hotel & Grounds (24)
Bathroom (10)
Questions & Answers
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NYCFamilyOf3
4 May 2016|
AnswerShow all 2 answers
Response from GaryStripling | Reviewed this property |
I agree. Not very family-friendly. There are other nearby properties where I would take my family, but definitely not this one.
1
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Room Tips
"Do not anticipate a refund when you book in advance"
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"Don't stay here."
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"Go to another hotel"
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"Avoid this place!"
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