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The Hotel Ithaca

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471 Reviews from our TripAdvisor Community

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Showing 461: English reviews
New York City, New York
Reviewed 1 week ago

I recently came to the Hotel Ithaca everything was great, I briefly talked with Quinton at the front desk and he gave us a complimentary upgrade! everything was pretty amazing. I will definitely be back soon

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Helpful?
Thank littleloveo2001
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear littleloveo2001, Thank you for taking the time to write a review. We certainly appreciate our guest feedback. It was a pleasure having you stay with us, and we look forward to your next visit to Ithaca. I will let Quinton know about your compliments. I am sure he will appreciate your kind words. Thank you again and have a...

Plattsburgh, New York, United States
Reviewed 11 December 2016 via mobile

We stayed at this hotel with a large group booking of 10 rooms, and everyone was very happy and we will be back again! We had rooms that had already undergone their renovation and everything was up to date with current hotel standards. Including granite bathroom counter and glass & tile shower! Some of us are Hilton honors members and...

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Helpful?
Thank BPMgt
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear BPMgt, We certainly appreciate your time in writing a review regarding your stay with us. We are very happy that your stay with us was pleasurable. As you mentioned we are in a midst of an extensive renovation which will enable us to provide our valued guests with top of the line brand new guest rooms and other amenities,...

Pittsburgh
Reviewed 11 December 2016 via mobile

We've been making regular visits Ithaca for decades. Creatures of habit, we were a little disappointed to hear our hotel had changed ownership. That didn't last! Everything we loved was the same - restaurant, location, parking, convenience, great staff, etc. along with great updates to the pool, gym, and guest rooms! New fixtures, awesome bedding and pillows!

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Helpful?
Thank cassandra h
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Cassandra h, Thank you so much for taking the time to give us your feedback about your stay at The Hotel Ithaca. We appreciate the kind words and the encouragement to continue with providing the products and services that our guests have come to expect from us. It was a pure pleasure being of service and we look forward...

Cambridge, Massachusetts
Reviewed 21 November 2016

My room (893) was very nice, and quiet, with great bedding, towels, and linens. Free wifi worked as advertised. Breakfast not included. Room was not ready until 4:00 PM though. Hotel is under renovation, including parking which is closed - but there is a pay garage right across the street. This hotel is a step up from motels I have...

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Helpful?
Thank Urban-cyclist
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Urban-cyclist, Thank you for your review of our hotel. We are happy that your stay was satisfactory and the location was convenient for you. As you have indicated, we are going through a renovation. Our goal is to ensure our products and services are the best in Ithaca. We invite you to give us the opportunity to be of...

New York City, New York
Reviewed 14 November 2016

I will say I was very surprised by the hotel after seeing it online. When I booked, the front desk told me the hotel was under major renovations and that due to capacity, we'd be staying in an old room that hasn't been updated yet. However, the entrance to the hotel and our room was very outdated and had a...

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Helpful?
Thank Beckiki
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Beckiki, We appreciate the time you have taken to write a review. We are sadden that your experience with us was not outstanding. As you have mentioned, we are undergoing major renovation to be able to provide our valued guests the products and services they have come to expect from us. We would love the opportunity to be of...

Connecticut
Reviewed 14 November 2016

This was our second stay at Hotel Ithaca. I like the location, and the property is currently under major renovation. Having said that, we stayed in one of the older wings and the room was really sub standard. On a previous visit we requested a renovated room and it was excellent. So for future visitors, I would strongly recommend requesting...

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Helpful?
Thank Windwood32
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Windwood32, Thank you so much for your review. We certainly value our guest’s feedback. It lets us know what we need to focus on to be the hotel of choice in Ithaca. You are absolutely correct about the renovation. Within the near future we will be offering spacious, brand new guests rooms, along with the largest most modern banquet...

New York
Reviewed 13 November 2016 via mobile

Awful service (we were not able to get into our room until after 5pm). We immediately pointed out to the front desk that our room had a broken toilet. When we returned after dinner it was still broken. Maintenance came up again to our room (as the front desk claimed they had fixed it) and said they couldn't fix it....

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Helpful?
1Thank Anna D
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Anna D, Thank you so much for your review. We are sadden that your experience was less than pleasant while staying with us. We are undergoing renovation which will resolve any and all product issues that you may have faced. We hope that you will give us the opportunity to be of service again and have you experience a...

Corning, New York
Reviewed 11 November 2016 via mobile

I haven't seen this dirty of a hotel room in a long time. Water stained walls and ceilings. No on-site parking. Smelled like weed and drunk college kids kept us up all night with no apologies the next day after security kicked them out. Customer service is awful. Terrible place to stay.

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Helpful?
1Thank jennyannk1234
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Guest, Thank you so much for your review. We are sadden that your experience was less than pleasant while staying with us. We are undergoing renovation which will resolve any and all product issues that you may have faced. We hope that you will give us the opportunity to be of service again and have you experience a much...

Maine
Reviewed 3 November 2016

Where to start? The front desk could not handle simple questions (extra half hour of check out, etc) without checking with someone else. Maid service was 'limited.' Ran out of in-room coffee packets and we were told to go to the lobby to get some coffee. Maybe not a bad thing as the in-room coffee was terrible. The food was...

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Helpful?
Thank sbj04769
Sonny K, General Manager at The Hotel Ithaca, responded to this review

Dear Guest, We are saddened that your stay with us was less than satisfactory. Your concerns have been discussed with our associates at the front desk and the restaurant. We are certainly always striving to meet and exceed our guest expectations. We do apologize that we were not able to do that in this case. We would love the opportunity...

Villanova
Reviewed 2 November 2016

The hotel is currently being renovated. The front access was blocked by parked cars at 8 pm so I found parking in a back lot and got in through a back door. In the morning the exits were blocked by caution tape- I drove over it to get out. The carpeting on the lobby staircase is stained. The room flooring...

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Helpful?
Thank snwa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to The Hotel Ithaca located in the heart of the beautiful Finger Lake Wine Region on the Ithaca Commons. Our hotel offers an indoor pool, fitness room, two penthouse suites and our restaurant, Max s Classic American Grill featuring thick, juicy burgers and nostalgic diner specialties.While staying in Ithaca, shop in one of a kind specialty boutiques on the Ithaca Commons, take in a show at the Historic State Theatre, enjoy a glass of wine along the Cayuga and Seneca Lake Wine Trails or take a stroll along Taughannock and Buttermilk Falls. Come and enjoy a summer of festivals and events including the annual Ithaca Festival , Finger Lakes Wine Festival , Grassroots Festival , and the Dragon Boat Festival . NASCAR and Indy fans will love to catch a race at Watkins Glen International Raceway. The Hotel Ithaca is an ideal location for business travelers and college families. We are only a mile away from Cornell University and Ithaca College, and close to many companies including Emerson Power Transmission, Borg Warner, TPG Inc., Goodrich Ithaca Space Systems, Wilcox Press, Cargill Inc. and Cayuga Medical Center. We are the perfect location for planning your next business meeting, seminar, wedding or small convention.The Hotel Ithaca awaits your arrival! ... more   less 

Additional Information about The Hotel Ithaca

Address: 222 S Cayuga St, Ithaca, NY 14850-5510 (Formerly Holiday Inn Ithaca)
Region: United States > New York > Finger Lakes > Ithaca
Price Range: ₹ 7,624 - ₹ 19,129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Ithaca 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Ithaca Hotel Ithaca
Ithaca Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Ithaca staff and other travellers.
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Questions? Get answers from The Hotel Ithaca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“breakfast was not included but there are many near by food places”
 of 5 bubbles littleloveo2001, 7 Jan 2017 | Read review
“Get an updated/renovated room. Your sense of smell will thank you.”
 of 5 bubbles Beckiki, 14 Nov 2016 | Read review
“Ask for one of the newly renovated rooms. Do not stay in the low slung wing to the side of the hotel.”
 of 5 bubbles Windwood32, 14 Nov 2016 | Read review
“Front of hotel faces busy main street and intersection.”
 of 5 bubbles snwa, 2 Nov 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles drmjd, 18 Oct 2016 | Read review
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