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Best Western University Inn

533 reviews
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Traveller (58)
Room & Suite (26)
Pool & Beach (1)
Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“grocery store”(31 reviews)
“shuttle service”(26 reviews)
“shopping center”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Best Western University Inn
Special Offer: BOOK DIRECT & SAVE
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)Write a Review
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All reviewsgrocery storeshuttle serviceshopping centeroutdoor poolfree shuttlewould stay here againspacious roomsithaca areaeasy accessconvenient locationcollege visitithaca nyyogurtagavefireplaceuniversityconvenience
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11 - 15 of 516 reviews
Reviewed 13 November 2017

We came to Ithaca for one night for dinner with friends and a concert at the State Theater. Never having been to Ithaca before we needed lots of advice and help in selecting a restaurant, getting there and getting home. The people at the hotel...More

Review collected in partnership with Best Western
Thank Thomas H
Response from Best47958, Director of Sales at Best Western University InnResponded 15 November 2017

Dear Thomas, Thanks so much for your review! I'm glad that we played a part in making your visit a great one. Our shuttle drivers are quite adept at making people feeling comfortable in a new town. Thanks again for your comments. Best, Jim McMann

Reviewed 8 November 2017 via mobile

Made reservations here on short notice due to a death in our family. Two days/three nights were north of $750. We have stayed in much nicer accomodations for less. There was nothing about this hotel that would justify this cost other than the lack of...More

Thank djhedi
Response from Best47958, Director of Sales at Best Western University InnResponded 9 November 2017

First of all, our condolences for your loss in your family. We apologize that you felt the cost of the room did not justify the accommodations you experience. I wish we have the opportunity to speak with you during your stay as we do have...More

Reviewed 4 November 2017

Excellent in every way. Free shuttle to Cornell Campus is exceptional given the parking availability on Campus. Friendly accommodating Staff willing to help with any questions. Very close to Cornell. Shuttle also available to Restaurants downtown for Dinner. Very fast response for shuttle. Breakfast excellent,...More

Review collected in partnership with Best Western
Thank 957austinh
Response from Best47958, Director of Sales at Best Western University InnResponded 6 November 2017

Austin, Thanks so much for the awesome review for the Best Western University Inn. We get many comments on the shuttle and proximity to Cornell. We also appreciate your feedback on the breakfast. We hope to see you again in the future. Best, Jim McMann

Reviewed 29 October 2017

Accommodating and clean – Shuttle service A+ Room was clean, spacious and adequate. Easy Access to campus (via shuttle or public transportation) and convenience of grocery store, and takeout in plaza near hotel

Review collected in partnership with Best Western
Thank I2149ZOvaleries
Response from Best47958, Director of Sales at Best Western University InnResponded 31 October 2017

We really appreciate your kind words about the hotel. We do have a great shuttle service and great drivers able to answer all questions about the Ithaca area. We hope to see you again in the future. Kind regards, Jim McMann

Reviewed 28 October 2017 via mobile

Just what you'd expect from a Best Western. May have to drive toward area your room is. All the basics. Big rooms. Nothing fancy. Helpful and pleasant front desk. Breakfast is included - serve yourself. Is near a shopping plaza with grocery store, liquor, gas....More

Thank Kathleen C
Response from Best47958, Director of Sales at Best Western University InnResponded 30 October 2017

HI, Kathleen, Thanks so much for your review of our hotel! I hope you took advantage of the 10% discount at Agava Restaurant for all hotel guests. Please let us know when you are returning to the Ithaca are in the area. Best, Jim McMann

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 111 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (58)
Room & Suite (26)
Pool & Beach (1)
Questions & Answers
Ask a question
suerubb
7 April 2017|
Answer
Response from Best47958 | Property representative |
Yes and it open 24 hours. The workout room is on the lower level of the hotel in the main building.
0
Votes
Donna C
13 March 2017|
AnswerShow all 2 answers
Response from Best47958 | Property representative |
We do have free shuttle service to and from the airport, as well as to Cornell and Collegetown. The shuttle runs from 7am-11pm daily.
0
Votes
Eamonn K
31 July 2015|
Answer
Response from sjk5243 | Reviewed this property |
Small. Not sure of exact size but not big enough for laps. During My visit it was clean and there were chairs and tables to relax. It has been very warm in Western NY this summer so I'm sure the temp of the pool is warm... More
0
Votes
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12
Room Tips
"Room 215 was nice with good access to the free parking. Grocery store 2 minutes walk."
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"Some rooms have fireplaces."
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"Stay away from entry/exit doors to minimize noise"
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"I was on the 400's side of the complex. Very quiet."
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