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Holiday Inn Express & Suites Ithaca

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Traveller (48)
Room & Suite (46)
Dining (20)

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About

#16 of 22 hotels in Ithaca
Location
Cleanliness
Service
Value
Thank you for considering the Holiday Inn Express and Suites in Ithaca NY. Whether you are here on business or pleasure, we are sure that you will enjoy our hotel. From your spacious, well-appointed guest rooms, to a location that can't be beaten, our property is simply the best when visiting Ithaca! If you are conducting business in the area, you will love the amenities that we have to offer. Work or relax in your room with our oversized desk, large screen TV and complimentary Wi-Fi. Start the day off right, with our signature full breakfast buffet and then end the day with relaxing in our indoor saltwater pool after a workout in our 24-hour Fitness Center. Our hotel is located at the gateway to the community of Ithaca, just minutes away from Ithaca College, and Cornell University. Quaint Downtown Ithaca Commons is filled with restaurants, shops and boutiques with something for everyone.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English

Location

371 Elmira Rd, Ithaca, NY 14850-5103
Holiday Inn Express & Suites Ithaca
154Reviews2Q+A35Room tips
Traveller rating
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hooterbif wrote a review 13 Apr
Rochester17 contributions8 helpful votes
This hotel has some of the worst service at the front desk that I have ever witnessed. When I checked in, the woman at the desk was totally deadpan and lacking of any grace or hospitality skill. She processed the check-in as quickly as possible and then went back to hide in a back room. Every other time I passed the front desk, there was no one there. Anyone who was working was hiding in some back room. In order to have anyone show up at the front desk you had to press on a bell. The hallways and elevator smelled like someone had projectile vomited all over them.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Potomac9 wrote a review Jan 2023
Potomac, Maryland39 contributions20 helpful votes
Hotel's Favourite
We stayed here one night. The assigned room was on top floor away from elevator - exactly what I asked for in my IHG profile. The one king room was clean, big and bright. There is a fridge and Keurig single serve coffee maker. Bathroom was clean and has a big shower. Breakfast had both hot and cold choices with a variety of food. The ladies kept the area clean and well stocked. They even checked in with each guest to see if they needed anything else. Definitely will stay here again.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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traveltheworld wrote a review Feb 2024
New York City, New York130 contributions54 helpful votes
The room was new and clean. The best perk was breakfast. Great selection that was hot, fresh and super clean! A college wrestling team had just left breakfast before we came in and the place was spotless and fully stocked. The two women who were running the meal were on top of it all and so friendly checking in with guests. Those two women were amazing and deserving credit for a wonderful stay. Please remember to tip them in the bowls on the tables because they definitely earned it 😊
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: 4th floor was quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cheryl M wrote a review Nov 2023
Schenectady, New York8 contributions3 helpful votes
From the outside, this looks like a nice hotel, very clean. However, when we entered, we walked by 5 people smoking right outside the front entrance. When we went to the desk to check in, we waited for 10 minutes when one of the 5 people broke away and waited on us. As we learned over the next three days, this group was all employees, and spent lots of time in front entrance and door to the parking lot smoking. Therefore, the hotel smelled like cigarettes. Also the elevators had a damp, sour smell. The rooms on the fifth floor were in need of a deep cleaning. The rugs in both rooms were filthy, the floor in the bathroom had lots of dust and the tub/shower’s were black with mold and mildew. Just disgusting. The pluses were clean beds, both hard and soft pillows, ac/heater functioned fairly well and good breakfast choices. One more comment, if traffic noise day and night bothers you, it is very noisy.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Ithaca
Responded 4 Dec 2023
Dear H9824MJcherylm, Thank you for selecting our Holiday Inn Express Ithaca while visiting Ithaca and for taking the time to provide feedback about your experience. It's a pleasure having you as our guest. I am truly sorry you did not experience an exemplary stay due to the noise, the service of our staff, and the cleanliness of our room. This is certainly below our usual high standard of service. Please be certain that I have noted and forwarded your feedback for the management to improve. In the middle of your experience, I am glad to know that the location of our hotel and the breakfast were still appreciated. Please grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHG Hotels and Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave A wrote a review Oct 2023
7 contributions3 helpful votes
I’d like to give this hotel a better review, but the mold in the bathtub is so gross that we don’t even want to use it. I could get over them not having any bottled water to sell us, but it would be so easy to get rid of the mold with a little Clorox spray.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Ithaca
Responded 4 Nov 2023
Hi M1624GQdavea, Thank you for choosing our Holiday Inn Express & Suites Ithaca location for your visit! We appreciate your stay and the business that you bring to Holiday Inn Express hotels. We strive to meet the level of satisfaction every guest expects from an IHG® Hotels & Resorts property. While we're glad to know you found our location convenient for your trip, I am sorry we missed making your experience seamless this time. We take feedback seriously and would like to gather more details to communicate this with the relevant teams. I sent you a private message and hope you respond soon. Again, thank you so much for sharing your experience and we will look forward to hosting one of your stays again. Warmest Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PAman wrote a review Oct 2023
Pennsylvania141 contributions27 helpful votes
We had a suite and it was indeed spacious, with two TVs, coffee maker, refrigerator, and microwave. The king size bed was comfortable. The breakfast was above average, with a good selection of hot and cold food. Our room was quiet, especially the first night. We had someone above us the second night and were then made aware of how much the floor squeaked when people walked on it. The pillows were pretty flat, would rather have had more substantial ones. Overall, a good experience with just a couple of nits to pick.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Proseco wrote a review Sept 2023
Nashville, Tennessee193 contributions212 helpful votes
We have stayed at this property before but this time we had a significant noise problem w/AC unit. It was so loud we had to shut the system down all together before going to bed. Interestingly, when I spoke w/Taylor @front desk she told me that some of the rooms have this problem and they’ve tried to address the issue w/higher management. I appreciated her honesty and forthrightness. Btw, we were in room 313. Our room was spacious and I felt that the breakfast area w/great tea selections, fruit and yogurt was carefully thought out.
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pat B wrote a review Aug 2023
Gladwin, Michigan179 contributions58 helpful votes
Very nice hotel in a great location for seeing the sights. Close to several state parks with waterfalls and to Cornell.. Room was very clean and large. Beds were comfortable. Walk in shower. Great breakfast - though the choices were the same for all 4 days. Really appreciate breakfast being available until 10:00. There was a problem with the shower the first day but they fixed it right away. Would stay here again. Good location for seeing all of the Finger Lakes and touring the many wineries.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chewiesmom2 wrote a review Aug 2023
Buffalo, New York226 contributions48 helpful votes
+1
We checked in later in the evening (8-9pm) after moving our daughter into her apartment all day. When we walked up a very intimidating woman was outside (smoking?Vaping?or maybe just outside). We waited a minute maybe at the desk and she came inside to check us in. No smile, no eye contact, no welcome- all business. We went up to our room to find it dirty. I had to wipe the toilet seat before using it. There was hair on our bathroom floor. The toilet was filthy. The shower did not look like the floor had been cleaned in weeks. AND the door to the bathroom was hung crooked- so was stuck partway open- you had to squeeze to get through. We talked about complaining but #1- the woman was a little intimidating #2 we figured we would just get another dirty room. I did complain the next morning and was told we would be taken care of. She even had me send her photos. We were not taken care of. Then I got a email asking for a review- I pretty much said the above and checked the "yes I want to be contacted" button when I submitted it. Over two weeks ago. Second bad experience with a Holiday Inn. We are done with this chain.
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Date of stay: August 2023
Location
Cleanliness
Service
Room Tip: Find another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Express & Suites Ithaca
Responded 5 Sept 2023
Hi Chewiesmom2, I am delighted to have been a host to one of our valued guests. Thank you for choosing our Holiday Inn Express & Suites Ithaca and for sharing your thoughts about your stay. We aim to provide a great place to rest and recharge in between. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team to serve as a reference for improvement. I also sent an email to get additional information. We hope you give us another opportunity to make your experience better. Safe travels, Glaiza G. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Firestorm2 wrote a review Jul 2023
Scottsdale, Arizona8 contributions6 helpful votes
It has taken me two months to figure out how to compose this review without sounding like a crazed lunatic and in fact, I was going to let the experience I had just slide, but I just could not. So, here we go. The weekend of June 10th of this year I. Went to attend the wedding of a good friend of mine's youngest daughter in Upstate New York. We ended up staying at the Holiday Inn Express in Ithaca, New York. It was post-graduation season but some special event was happening that weekend, so we made our reservations in advance. WAY in advance. We flew out from Arizona, and upon arrival we discovered, due to an event with my husband's job, we had to return a day earlier than planned causing us to shorten our stay. When we went to check in I explained our situation and said we need to leave earlier than planned and if we could get documentation to prove we checked out early so I could at least get a partial refund for the night we would not be using the room. I was told I had to contact Booking.com directly since they had made the reservation for us (third-party vendor) and then they would do what was needed. I contacted Booking.com and that's when the Catch-22 started. First, the call dropped. Second the gentleman I spoke to said they could not help me because they needed a Fax from the Hotel( Holiday Inn Express) saying we were leaving early. Holiday Inn Express said they could not help me because they needed a Fax from Booking.com. At the time I wanted to enjoy the fact I made it to my friend's daughter's wedding, even though I had to return the next day. I mean the airline didn't give me a hassle at all. So the next day as we checked out, I asked the desk clerk again at Holiday Inn Express again to give me a bill with the date of the check out so I could argue with Booking. Com. They refused because that would get them "in trouble" Huh? Let's face it it was a Holiday Inn Express. Not the Ritz-Carlton. The room was ok but the refrigerator had food left in it from the last customer( Which my husband cleaned out) and the air conditioner was noisy. One plus, the bathroom was spotless. From now on I am going directly to the facilities from here on out to make reservations and check reviews.
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Date of stay: June 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Ithaca
Responded 12 Aug 2023
Hi Firestorm2, It's a pleasure to host your visit. Thank you for your stay with us at Holiday Inn Express & Suites Ithaca. We take pride in providing quality service and a relaxing experience. I am sorry we missed making your experience seamless this time. I've communicated your feedback with our local team. I sent you a private message and hope you respond soon. Again, thank you for sharing your experience. We hope you will give us another chance to show you our commitment to providing the exceptional experience you deserve! Warmest Regards, Alice P. Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹10,120 - ₹21,663 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkFinger LakesIthaca
NUMBER OF ROOMS
79
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES ITHACA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Ithaca
What are some of the property amenities at Holiday Inn Express & Suites Ithaca?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express & Suites Ithaca?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Holiday Inn Express & Suites Ithaca?
Yes, free parking is available to guests.
Are there opportunities to exercise at Holiday Inn Express & Suites Ithaca?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Ithaca?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Ithaca offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Holiday Inn Express & Suites Ithaca accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.