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Holiday Inn Express Irondequoit

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay!
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Wheelchair Access
Public Wifi
Breakfast included
Non-Smoking Hotel
Heated pool
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Family Rooms
Microwave
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Special Offer:Annual Sale
Hotel deals
Location
Full view
36Car recommended
Grade: 36 out of 100
41Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
165Reviews
82Photos
3Q+A
38Room tips
Traveller rating
  • 53
  • 51
  • 37
  • 13
  • 11
Time of year
Traveller type
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  • English
Show reviews that mention
Nice staff. Good service. Breakfast was delicious. The bathroom door handle was broken, which is the only thing I didn't like.

The location is good and close to downtown area and the surrounding hospitals.
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Essentially this same review applies to multiple Holiday Inn/Holiday Inn Express properties visited during a 3 week period. Front desk staff is always nice. “Free” breakfast is on the better end by a touch. Unfortunately, IHG has spent a lot of money making the properties very
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I have it 3 because of a few things. We didn’t get a room clean one night. And two mornings in a row breakfast was not available at 7 am. With at least 10 guests waiting for breakfast and they do not have it ready. The staff is here and why is it not ready? I thought holiday inn
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Irondequoit
Responded 29 Oct 2018
Hi lbridgeman, Thank you for leaving us your review and for making us a part your visit here in Irondequoit. We are grateful that you've chosen the Holiday Inn Express to host you. As always, we wanted nothing more but to ensure your experience turn as positive as possible. Though it made me smile that you found our hotel nice and our location ideal, I'm sorry that you felt oppositely with the time the breakfast was served. I also regard your thoughts about your room not being cleaned on one of the nights. I feel where you're coming from, lbridgeman. I'm sorry that this stay didn't go as perfectly as planned. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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We needed a pet friendly hotel and were told this hotel was, only to find the pet fee was $75. This is extortion, we have traveled all over the country and to Florida every year and have never been charged this much. The Drury chain does not charge at all. The manager and front d
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Irondequoit
Responded 18 Sep 2018
Hello janet514, Thank you for being our guest and sharing your feedback. I'm sorry to read about your disappointment with our pet fee and for the level of service received from the staff. This is obviously not the typical IHG experience we take pride for. I would love to gather more information about your stay so I sent you a private message. Don't worry, I took the necessary steps to ensure our management gets to read your post and review these things that came up short. We would be very pleased if you stay with us again. Sincerely, Krysllin G. Case Manager IHGService
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First we were told we have to check out an hour earlier than actual check out. Second there were kids having a spitting war in the pool and eating pizza while swimming. And the pool was gross and an algae green color.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Irondequoit
Responded 15 Sep 2018
Hi Allison M, Thanks for choosing to stay with us, we welcome your thoughts. I'm sorry to learn about the early check-out and the condition of the pool. The situations you described are certainly not what expected and be assured that these are brought to the team's attention. Comments like yours are important in helping us address areas that need additional TLC. Do know that I've also reached out to you to get more information. Regards, Jillian I Case Manager IHGService
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
stained carpet
stained floor
Loved the lounger
Great little set up
Super clean and modern
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Is this hotel located in a safe, secure area? Will my wife & I be safe both on the hotel's grounds & walking in the adjacent neighborhood? Thank you....
Is there any type of shuttle service offered by the hotel or available nearby?
No -- I have stayed there a few times and haven' t seen any kind of bus nearby. You can walk to a number of stores and restaurants, however.
0 votes
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What is the pet fee? Is it okay to leave my well-behaved pet alone in the room while swimming if she is crated? If I'm getting the seabreeze package can I purchase 2 additional tickets for the children I'm bringing at a discounted rate or do I have to buy those when I get to the park?
Hello! We are a pet friendly hotel. The pet fee is $25.00 plus tax. If your furry family member is crated and left during the daytime hours it is fine for the pet to be left in the room. The room would not be serviced by housekeeping and we would require a cell phone number to be left with the front desk staff. Additional tickets can be purchased directly at SeaBreeze Amusement Park. I hope that I have answered all of your questions and please do not hesitate to let me know if I can further assist you. Nicole Taft General Manager Holiday Inn Express Irondequoit
0 votes
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"Choose aroom on the graden side, traffic from the highway was loud until 10 pm."
"Free breakfast and parking"
"I was in 307. It was a good room...but I wonder if there were video cameras in ceilings."
"Get a room on an upper floor to avoid the noise of people coming off the elevator and going to the pool or breakfast."
"I prefer the side facing the road rather than facing the parking lot"
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PRICE RANGE
US$ 89 - US$ 146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express irondequoit hotel rochesterholiday inn rochesterrochester holiday innholiday inn express rochester
LOCATION
United StatesNew YorkFinger LakesIrondequoit
NUMBER OF ROOMS
66
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