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Country Inn & Suites By Carlson, Big Flats (Elmira)

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393 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Troy, Pennsylvania
Reviewed 4 days ago NEW

Very clean and friendly atmosphere. I highly recommend this establishment. Rates are very reasonable. It is very convenient to the mall or any shopping areas. It is also convenient to many fine dining areas.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank L1963LQjohnr
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for your five-star review. We are thrilled to read that you loved our friendly associates, the great value we offer for the price and our convenient location which was perfect for your needs. We appreciate you recommending us online and hope to have you back with us soon. Yours In Hospitality, Gregg Murrelle General Manager Country Inn &...

Fort Myers, Florida
Reviewed 5 days ago NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 2222themoon
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Midland, Michigan
Reviewed 1 week ago

I stayed at this hotel, the staff was very friendly, the place was clean, every morning there was a free breakfast. Everyday some of the breakfast changed. We had the sausage, sausage biscuit and gravy, and the bacon. There was a lot of breakfast items to choose from. The lobby always had snacks and drinks for the guest. I booked...

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Helpful?
Thank starrJ2013
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Wow - thanks for the fabulous review! We are thrilled to read you enjoyed your well-appointed room along with the comfy bed, our Complimentary, Hot Be Our Guest Breakfast, our convenient location and the beautiful view. We work hard to deliver a great experience for all of our guests, and we celebrate reviews such as yours. Thanks again, and we...

Deptford, New Jersey
Reviewed 1 week ago

The front desk attendant was super friendly and pleasant.There are free cookies and coffee available 24/7. Free Breakfast. The room was clean, big quiet and comfortable. The view was good and the hotel has a nice gym and pool. It's really close to shopping center and restaurants.

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Helpful?
Thank Larry N
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for sharing the candid feedback of your recent stay with us. We are delighted you loved our Complimentary, Hot Be Our Guest Breakfast as well and the service provided by our professional staff, especially our front desk associates. It’s also a pleasure knowing you loved our location being perfect for your needs and the facilities we offer. We...

East Northport, New York
Reviewed 2 weeks ago

check in was after midnight-- pleasant staff- kids happy that there were still fresh warm cookies and drinks in the lobby - always a +.. rooms are looking a bit drab- carpets in the rooms and hallways are in need of change- However that would not stop me from staying at this hotel again - this has been our 3rd...

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Helpful?
Thank travellingIDOC
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

We appreciate your consistent support. It is always a pleasure seeing a familiar face, and we love having you and your family as our regular guests! Thank you for your kind comments about our staff. We value your observation and your patronage and look forward to your next stay! Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites...

Coudersport, Pennsylvania
Reviewed 2 weeks ago

Booked this hotel for a family shopping trip. Right behind the Elmira mall. Good price, clean room, good breakfast and friendly staff. The kids liked the swimming pool. Beds were comfy. Internet worked ok.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank wfoust
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to post this wonderful review and finding us to be a great value. We are glad you loved your well-appointed room along with the comfy bed, our convenient location, and the service and facilities we provide. Your satisfaction is very important to us as we constantly strive to make your experience a great one....

Ithaca, New York
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank jasonkW8781JC
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Big Flats, United States
Reviewed 2 weeks ago

Front desk was very helpful the entire trip. A situation came up and it was handled extremely well. Everyone was very polite and professional. I would recommend for anyone staying in the surrounding area just based on the hospitality.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank warrenb2017
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

It is great to read you had an excellent stay with us. Every member of our staff takes great pride in the service they deliver, and it is so nice to know it shows. We will be sure to share your compliments with them. Thanks for being our valued guest, we hope to be of service to you again soon!...

New London, Connecticut
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jonathan P
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Warren, Ohio
Reviewed 3 weeks ago

I love this place. I stayed at the hotel for work and insisted on having my company book the same hotel again. The staff is phenomenal!!!!! I felt like I was at home. Not to mention the accommodations. The beds are so comfortable, the bathroom neat and clean. The general manager and maintenance person (Greg and Charles) are wonderful.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank joannab437
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for choosing us for your recent stay. We are delighted to know that you had an enjoyable business visit and loved our outstanding customer service. It's also pleasing to read that we could provide a very relaxing experience for you in your spotless room, and we look forward to your next visit to New York. Yours In Hospitality,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Region: United States > New York > Finger Lakes > Horseheads
Price Range: ₹ 4,425 - ₹ 17,631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Big Flats
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and other travellers.
4 questions
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New York City, New York
3 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the second floor, in the queen size room. It was very roomy and close to the pool.”
 of 5 bubbles starrJ2013, 8 Jan 2017 | Read review
“front facing room - quieter”
 of 5 bubbles travellingIDOC, 4 Jan 2017 | Read review
“Any room is great. The king suites come with either a pull out sofa or a comfy chair with an ottoman.”
 of 5 bubbles joannab437, 28 Dec 2016 | Read review
“If your room doesn't suit you, talk to the front desk clerk..”
 of 5 bubbles 72unsuited, 2 Nov 2016 | Read review
“Was children friendly and still relaxing”
 of 5 bubbles 793lucyc793, 19 Oct 2016 | Read review
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